Lou was extremely helpful and sensitive to our needs. We were in and out within 15 minutes and…read moreaccomplished the task at hand. I would highly recommend visiting Lou at this Verizon location for your cell phone needs.

If I could give a negative zero, I would. upgraded online and received an email for 40% off 4…read moreassessories. Was charged full price. Went into the store and made excuses the person may have been new. Wanted me to return assessories for something Cheaper because they said the items given to me were not part of the bundle. not my problem! Incompetent people They need to get people that actually know how to do their job and treat customers right.

My son has a Meta quest 2 that stopped working. I dropped it off. They fixed it but one of the…read morebuttons stopped working after they had repaired other things. They took it right back, they fixed everything. They even fixed the broken battery compartment that was a pre-existing problem and they didn't charge me because I had to come back again. They are excellent, they do fantastic work and they are very accommodating. I would definitely go back there again. They can fix anything.

They took twice as long as they said it would take to get the glass replaced on the back of my…read moreiPhone. After paying and picking up I realized they must have made a mistake in the process and didn't connect something right. My phone wasnt working - i had to go a day without my phone.. which really wasnt fun. Made it back there the next day and took multiple more hours... when I dropped it back off, the guy accused me of not being forthcoming when I originally brought my phone in. Saying it had problems and I wasn't fully honest... which wasn't the case at all. The glass was just shattered, after their original repair my phone wouldn't stay on. It'd go on and off over and over.. and then wouldn't charge. In the end they owned up to their mistake and the worker apologized and they fixed the problem. I have my phone, and it's fixed, but this wasn't a good experience in the slightest.

My phone crashed when I downloaded the new OS...brought it here, I was so glad I did....these folks…read moreare knowledgeable, easy going, friendly, very honest, and highly skilled. I left with a new phone with all the paperwork filled out. They made it easy and pleasant. My day was saved!

I needed a new phone. First, they told me my old phone is worth $350. Then when I return to the…read morestore 30 minutes later, they told me that promotion had expired and gave me back the old phone. They would not let me buy a phone until I paid my bill. I had paid my bill five days before. So they took $159 from me. My usual bill is $110. ??? At the end of the transaction, One of the sales associates was rude. I will never go to this store again.

There are no longer in business. The sign is still up, but the phone is disconnected and the door…read moreis constantly locked.

From the owner: Established in 2020, CPR Cell Phone Repair New Hartford is a local electronics repair shop…read morespecializing in the repair of the latest iPhone, Mac, Samsung, iPad, and computer models. Whether you are in need of a screen replacement, battery replacement, water damage repair, or data recovery, you can depend on the expert technicians of CPR Cell Phone Repair New Hartford. From the newest iPhone and Samsung Galaxy models to the iPad Pro and Microsoft Surface, CPR Cell Phone Repair New Hartford is your one-stop repair shop for all things electronic. We specialize in fixing smartphones and tablets of all makes and models. As your trusted New Hartford iPhone repair and Samsung Galaxy repair shop, you can depend on us for fast, affordable repairs. In addition to cell phones and tablets, we also fix computers and laptops by popular brands like Apple, HP, Lenovo, Acer, Asus, and Dell. Whether you have a hardware issue like a broken screen or software problem like malware, you can depend on us. Laptop running at a snail's pace? We fix that too. Being one of the best repair shops near you, we pride ourselves on the quality, price, and convenience we provide to our customers. All screen repairs come with our limited lifetime warranty. Whether you are having an issue one week after a repair, or one year after a repair - we are only a phone call or email away. Contact CPR Cell Phone Repair New Hartford today for a free quote.

Defective screen repairs , inferior work ask for your repair back , it won't be the same the , so I…read moresuspect they are taking product from the phone and using it for others means , I gave one star cause I had to but I'm gonna report the to the better business because today people review matter

From the owner: Mobile Cellular Cell Phone Repair! Apple products, iPhone 3 3Gs 4 4S 5 5s 5c, iPod touch, iPad…read more Touch screen digitizer LCD repair and replacement. We can fix almost everything imaginable! Computers, laptops and desktops. Cell phone displays, microphones, speakers and more. Replace and repair housings, phone restoration and customization. We can also do any color glass for Apple iPhones, both front and back! Bill payments for any mobile phone provider, Verizon, Sprint, T-Mobile, AT&T, also home utilities for National grid, Time Warner and Much Much More!

fixed my screen!! last night it was broken now its fixed very nice and easy service. the guy was…read moresuper helpful and quick

My son broke my wife's phone. The screen has a small line going thru halfway the bottom of it. She…read morehas a Google pixel 2. How much will u charge to fix the screen? We need it done ASAP

A couple years ago I had a great experience with this business. The technician who worked on my…read morephone was courteous, knowledgeable and fast. Yesterday I brought my phone in for a similar problem and the person who works there now basically told me that he doesn't fix phones. I'm not sure what else he does, but he does not fix phones, and he didn't listen to me when I told him what I thought the problem was. Very disappointing.

From the owner: Come on in and get your phone repaired! Same-day availability! Phone Accessories available for…read morepurchase.

These people have the patience of Saints!!! Spent ages resolving an issue for me that I have had…read moreforever with my watch. Thought all hope was lost but Jeremy and Jody saved the day. Amazing service from them and the store - can't say the same for my nemesis Verizon company! Recommend highly - Thanks again guys! Oh and thanks as well for taking such good care of my father and all his phone drama.

i always receive such great help every time i go in here! Jeremy De Grace helped me tonight and was…read moreso wonderful! he was so patient and kind and made sure every question was answered for me. he was also so sweet with my daughter and has been both times i've gone in for help. so lovely! Keith was also there as well and was just as pleasant as always. best place to go when you need help with anything verizon related! :) -Chantal Wayman

Bad customer service. Rude to the people waiting. Also took 3 hours for a barcode to be scanned…read morewhen they could just have a drop box. I've never had to wait so long at any other internet provider and have terrible service.

Lisa Overton. She went beyond and above her service, she found an account that wasn't mines…read more Someone hacked my account and almost cost me a thousand dollars!

My all-time favorite tech shop in Cazenovia New York. Seriously Eric does a great job fixing things…read morequickly and well! I busted the screen on my phone and he fixed within an hour. I cannot recommend highly enough!

Needed a battery for my IPhone 7. One call, made an appointment, done! Great service! Call…read morethem, you will not be disappointed!