Outstanding service by Chad. On time, he went straight to work. He knows his job, quality work,…read moreefficient as well. He setup my Sony tv in no time. Programmed the tv with 2 remotes,Sony and Xfinity as well as the sound bar. If you're looking for quality work, someone that's on time and goes right to work, call Chad.

Made a request online and Chad called me the next morning to set up an appointment. It was a very…read morequick conversation to give him the rundown on what I needed and then he was able to work with my schedule to get 6 mounts hung for me! he was great.

Have been with suddenlink for a while. Was calling to get support and was intentionally played with…read moreon the phone. Lady would not forward my call to tech support without me first giving the 4 digit code on the bill or even answering a fictitious question that neither I nor my wife could answer..when we asked for a supervisor, she repeated the same crap. I finally got so mad, I hung up. What you have to know (Suddenlink), you are not the only service out there. And if you allow foolish individuals like that to tarnish you as a company just so this girl can get a giggle out of it..then I guarantee you will lose us as a customer. Feel free to respond to sallymustang888 @ Gmail.com

I rarely resort to foul language online but the only appropriate way to describe both the service…read moreand the attitude is sh***y. Picture freezes, sometimes will un-freeze with a reboot of the box, sometimes not. Constant pixelation, loses sound track. Customer service personnel could not give a hoot in hell. I was lied to about cost of installation, lied to about a money back guarantee. These people need to realize that when you do someone right they might tell a few folks, if you screw them they will tell everyone they see. Would honestly rather do without TV than pay another dime to these swine.

My first experience with NATCO was incredible! Heath and Clint were the installers, they were here…read moreon time, constantly in motion, super clean and neat. My network works perfectly, the TV is very good, and I honestly couldn't ask for better work! My next project is to hook up my free gift, my Echo Dot!

The worst company!!!…read more Horrible customer service!! They tell you one thing & do the exact opposite! They charged us incorrectly, so of course we called. They did not refund the fees for a few months after having to call again & again. We put our account on hold but they kept charging us! We called in & they were supposed to stop. . .but didn't!! Took two more phonencalls for them to finallynstop charging us. Today we went to natco at 415 pm & they were closed. Guess closing at 5 pm came early today!!! If your company is open mon-fri till 5, you should be open till 5! If you call in with a landline or internet problem, its never their fault. Then they add a whopping charge for the pleasure of a required contractor to come to your home. Our landline stops working almost every month. Amazing how its one click of their swithes for it to work again! Every inconvenience has been a result of incompetence. Do not recommend. Get starlink instead.

Excellent quality - and much more sensible than the old system - and some of the best customer…read moreservice I've experienced.

From the owner: Modern Dial Tone is a trusted source for business telephones. We provide telephone service and…read moretelephone equipment that are both reliable and of premium quality. We service everything from a single line in your small businesses to large enterprise or call centers. We believe we have the most simple and easy to understand telephone bill in the industry.

I went in to pick up a phone they were replacing for me because the battery was damaged. Nic, the…read morestore manger, went in the back for a very long time. instead of him getting my phone that had come in, he goes to research the issue himself so he could change the decision previously made. He comes out and tell me he wasn't giving me my phone and canceled my order before even trying to give an explanation. He does not know how to deescalate a situation. He just made the situation worse and worse. I've spent almost a week trying to get my phone replaced, of course he kept suggesting I upgrade. He was only trying to sell me a phone. I ended up having to call T-mobile and was directed to do a new insurance claim. I was still given the wrong information. still without a phone all because Nic, the supervisor, would not give me my order.

We added a line for my Mom. She is not too tech savvy and was very nervous about switching her…read morephone from ATT. She was concerned that she couldn't change the SIM card etc... We live 500 miles away so we could not help in person . I called this location and spoke with Kyle. He was helpful and professional. He Said he would be happy to help her set it up once her phone was delivered. He also made sure I knew exactly what information she would need to have with her so the process would be as smooth as possible. She was able to make an appointment and Kyle took great care of her. We are very thankful that someone could help her out since we are so far away!