Best in the business. Travis is helpful and accommodating no matter the size of the job.read more

Came in clutch! I lost my battery charger for my Nikon camera and what were the odds that they…read morewould have one. I didn't have to go over the hill and that right there deserves 5 stars!!! Not to forget, they really knew their stuff. I asked over the phone if they had it and he knew immediately! Time is money folks!

I could not receive any emails on my Comcast account for weeks. After researching the I spent two…read moredays trying different types of suggested remedies. Without I heard about. Coasttec on neighborhood. and gave Manny a call. After troubleshooting my Comcast account, Manny was able to identify the problem and repair it within a very reasonable amount of time. Manny truly is amazing. I will never use anyone else. His hourly rates are also very reasonable. Thank you Manny for relieving my high stress level these past few days.

Manny is a genius…read more Helped me so much with my old computer, saved me lots of money and was extremely patient with me. Will never go anywhere else for computer needs. He went above and beyond.

Fast, painless fix -- highly recommend! Cracked my iPhone…read morescreen and was dreading the whole ordeal, but this place turned it around way faster than I expected. Walked in, got a quote upfront, and had my phone back looking brand new within the hour. Screen quality feels exactly like factory original, no weird touch sensitivity issues or discoloration. Staff was friendly and clearly knew what they were doing -- no upselling, no runaround. If you need a quick, reliable screen repair, this is the spot. Will be back if I'm ever clumsy enough to need it again!

Thank you for fixing my phone's screen so quickly! It literally took only 30 minutes…read more The service was fast, professional, and affordable. My phone works perfectly again, and I'm very happy with the repair. I would definitely recommend this shop!

Alifano Technologies is definitely what a business should be. They are knowledgeable and kind. That…read moreis important when one has no idea what is wrong! We have brought in computers, and we have gotten excellent advice when we have had questions. They go out of their way to be problem solvers. I recommend them highly.

Good people and very technically savvy. For sure this is the place to go if you any computer…read moreissues. I also like the professionalism. Thank you Alifano! You guys really helped me get back up and running.

I walked into the office of Boost Mobile in San Mateo on 3rd Ave to pay my cell phone bill after my…read morecredit card company put a hold on my account due to suspicious activity. My cell phone bill is a reoccurring transaction on the card. But the big shark company which is still digesting swallowing Discover card recently, put a hold on my payment to Boost Mobile resulting on greedy Boost Mobile shutting my phone down WITHOUT warning. I received an e-mail notification AFTER the service was disconnected. A long FRUSTRATING, UNFRUITFULL, and TENSE call with the card company using a friend's phone, I was left with one option, walk into the Boost Mobile office and pay the bill in person to restore my service. We all know that all businessess charge a fee for paying late. Well.... BOOST MOBILE CHARGED ME A $4.00 FEE FOR PAYING THE BILL IN PERSON. SHAME ON BOOST MOBILE.

I went in to this store and the young lady couldn't help me at all ( she was distracted with…read morepersonal calls)so she sent me to their new store on 3rd St in San Mateo. I explained my problem to the young lady there. She went to my account and then searched in trouble shooting for the fix. She was very patient and helpful. After about 30 minutes she had the answer and I was able to receive emails again. She was great! I did not get her name but she working at 2 PM on 13May22. She deserves a raise. She understands customer service. She has a bright future. The other one on 4th...not so much. She should be let go.

PLEASE READ THIS before switching, buying, or committing to AT&T. No matter how good the deal or…read moreoffer is...you're going to pay the difference in headache, false promises, and horrible customer service. I switched over to AT&T from T-mobile because they promised me a much cheaper rate for my 22 business lines. There was also a deal promotion where they'd pay off my old devices up to $800 per device. a) The "seamless" transition was everything but seamless and took days and weeks of porting over numbers b) Every month the statement would look different with charges that no one knew how to explain and it was NOTHING close to what was originally promised. c) The mislead and misdirected me (frankly they didn't even know) in the process of getting my reimbursement for paying $2200 OUT OF POCKET to T-mobile. p.s. It's been 6 months and I never got my reimbursement. So in summary, I spent HOURS in person and on the phone trying to understand what the heck is going in. I never got my $2200 reimbursed after 6 months, false promises, and being told the wrong instructions every time. I paid just as much as I was paying with T-mobile and really the savings is all a sham. I finally decided to pull the plug 6 months later and lost several thousand dollars because AT&T phones are locked, btw, so you have to pay them off, which btw, they make VERY challenging to do. All in all this is a failing company. They're surviving on a thread. The only thing that's keeping them alive is their name, since they've been around for 100 years. I pray that they shut down in my lifetime; they don't deserve to be around. Never again. Please don't offer me anything, interact with me, or sell me anything. If you want to see screenshots of their stupidity and false promises, DM me and i'll gladly share. Dodge a bullet and DO NOT consider AT&T in any way, shape, or form. I get NOTHING out of this review other than the hopes that I save someone the headache, money lost, time wasted, and unprofessionalism I had to bear.

Had THE BEST customer service experience with Jen yesterday! She was so kind, patient and capable…read more Give that woman a raise!

I had my phone camera repaired somewhere else and unfortunately, they ended up making the problem…read moreeven worse. That's when I decided to reach out to GoCell and spoke with Erish to set up an appointment. I drove all the way to his store in San Mateo, but unfortunately the camera part they had received was the wrong one and didn't fit my phone. Erish was very professional about it and genuinely apologized for having me drive all the way there for nothing. What really impressed me was that he didn't just leave it at that. He ordered the correct part right away and told me he would come to my house and fix it for me at no extra charge. And he actually did exactly what he promised in a day.. The camera is working perfectly now, and I honestly couldn't be happier. Erish went above and beyond to make things right, and that kind of customer service is hard to find these days. I definitely recommend GoCell and Erish if you need your phone repaired. Great service and, most importantly, someone who actually stands behind his words and work.

Great experience!…read more They fixed my son's iPad charging port which will give it some extra life. I used their mobile pickup and drop off service which made everything very convenient. Eric and Said were very professional, responsive, and completed the repair exactly as expected. They also recommended replacing the battery, which I already knew was getting weak. I appreciated that they pointed it out without pressuring me to do it right away. I plan to have them replace the battery at a later date. I will definitely use them again.

Excellence service and great prices highly recommended. The process was quick my phone looks brand…read morenew‼‼‼

Very good and excellent service. Ive been here many times they are very nice and good customer…read moreservice

I needed to get a new iPhone. Luckily, I got Sanjaya to assist me. She was excellent at…read moreexplaining all the different packages & options to me. She also wrote notes down and that was tremendously helpful. I made my decision and she made the entire process easy and got the transfer done while I was in the store. She offered wonderful customer service. I have been a fan of this store in San Mateo for years. Glad they still have great customer service. It was such a pleasure having Sanjaya helping me today!

Formal Complaint Regarding Verizon Store Employee Sanjana…read moreDate of Incident: September 18, 2026 Location: Verizon Company Store, 2290 Bridgepointe Pkwy, San Mateo, CA 94404 (serving Foster City) Employee Name: Sanjana I am writing to formally complain about the unacceptable and hostile customer service I received from a team member named Sanjana at your Bridgepointe store. On September 18, I returned to the store with a new iPhone that I had pre-ordered and purchased through this same location only days earlier. I was specifically told at the time of purchase that after the phone arrived by mail, I could come into the store and they would assist with activation. Because the new device uses a digital (eSIM) while my previous iPhone 13 used a physical SIM, activation required contacting Verizon customer service. Activating the new phone would deactivate my old one, cutting off the call. Sanjana's behavior throughout this process was the absolute worst customer service experience I have ever had. She was short-tempered, argumentative, openly hostile, and completely unhelpful. When I explained the need for a working phone line so I could stay connected to customer service while the old line was deactivated, she refused to provide any store phone. She made it clear she viewed helping me as a burden and a waste of her time. The Verizon customer service representative on the other end of the line became so frustrated with Sanjana's lack of cooperation that the rep demanded the store's location and Sanjana's name, stating that she was not providing customer service. Only after realizing she was about to face consequences did Sanjana reluctantly walk me over to a landline in the corner of the store. Even then, she continued to be negative and unhelpful, repeatedly insisting she could not guarantee the landline would maintain a connection. Her attitude left me anxious and stressed in the middle of what should have been a straightforward activation of a phone I had purchased at that very store. After the activation was finally completed, Sanjana stopped me on the way out to try to justify her earlier behavior. She claimed she had only been "defiant" because she was trying to sell me Wi-Fi or another service. This made no sense. The very first thing she did when I arrived and clearly stated I was only there to activate my phone was launch into a sales pitch for home Wi-Fi. Her attempt to rewrite the encounter only made the entire experience more insulting. This was already my second trip to the store that day. The data transfer from my old phone had taken more than an hour, so I left to get lunch and returned later. On my way out the first time I even offered to bring her back a salad as a simple courtesy. She declined, saying the store had provided lunch. I remained polite and patient; she responded with hostility and indifference, more focused on the next customer walking in than on completing the service she and the store had promised. I still do not know whether Sanjana is a manager or a regular team member, but her conduct made me feel like I did not matter and that assisting a paying customer who had just bought a phone at that store was an inconvenience. I had to fight for basic help with an activation that the store itself had invited me to return for. This level of rude, short-tempered, argumentative, and hostile service is completely unacceptable. I request that this complaint be reviewed by store management and higher-level leadership, that Sanjana's conduct be investigated, and that appropriate corrective action be taken so no other customer is treated this way. Please confirm receipt of this complaint and advise me of the steps being taken. Thank you.