The Spanish girl that works there has a nice NARGUS ! And speaks spanish very well. Great placeread more

From the owner: For 35 years we have been your one stop for all prepaid plans, international calling plans,…read moreunlocked phones, phone and computer repair services! We carry many unlocked phones for sale, screen protectors, cases, chargers, cables and accessories. We also offer top of the line phone, computer and game console repair services. We carry hundreds of parts in stock for many devices, allowing us to offer same day repairs on many phones!

We had a very good experience at the Verizon store in Newington. Ethan our sales rep delivered…read moreeverything he promised. He helped us with all of our problems and questions. He was very patient when helping us. All of the sales reps were very helpful and knowledgeable as well. We will definitely be back when it's time to get new phones.

Stopped into the store to see about getting new phones and met with a guy named Peyton, who was…read morevery knowledgeable and helpful and funny and kind.

So about 8 months ago bought iPhone 8 here and they were great. Fast forward to today when I called…read moreto see if my glass protector had a lifetime warranty and was treated so poorly. Oh we don't carry them for the iPhone 8 now cause the X now blah blah blah. No, so sorry we can't help you but... just total disinterest. Hmmmm. Because now I am not spending thousands on a phone? News flash. You will never see another penny of my $. Damage done. And you are not the only crayon in the box.

No line and Shawn was great at helping me thru the process. Ended up reducing my bill and getting…read morean upgrade.

So disappointed for how long it took to switch from TMobile to Verizon at this location.We had to…read morego back for 3 days,spent several hours waiting due to the network being down we were told. Way too relaxed atmosphere.

My son's phone died last night and since he is moving out of state Friday we went to get it…read morereplaced today. Talia was amazing! Through no fault of her own it took 2-3 hours for her to get in touch with the phone brand company and the insurance company to get his phone replaced. She was calm, patient, pleasant, helpful, and personable the entire time. She apologized to us that it took that long. She was able to get a replacement delivered this evening. Unfortunately the replacement phone did not work but we are working on getting a replacement for the replacement.

Never came here for service and left feeling good about Apple or this particular store…read more Came with dead pixel issue on the phone and they refused to replace the phone even though it is under warranty. Rep wasn't particularly polite and his approach was sub. Store reeks of weed smell. I am reconsidering my 15+ years relationship with Apple products. All of the sudden Samsung and Android are looking a lot better to me.

The best back door session ever I could actually hear the…read moretech widget kiddo What a treat We worked for three hours

Liars and thieves. They give me completely different plan i ask for and lied about it.read more

Horrible experience with "Lindsey" went to turn in a phone for a recently deceased relative…read more Wouldn't look up the account, wouldn't engage a manager, wouldn't provide any service. I was the only customer in the store with two techs and one rep. WOW, horrible horrible service, no empathy, no respect. Time to leave ATT.

I have very mixed feelings about this location. The first…read moretime I came here (back in September), I was told that if I dropped my phone off before 3pm it would be fixed the same day. I arrived a little after that, and my phone was repaired and ready the next day with no issues -- so my first experience was positive. Four months later, my screen started malfunctioning with no physical damage, which should have been covered under warranty. I scheduled an appointment online for Monday, drove 30 minutes, and when I arrived the store was closed, even though both the website and phone system still said they were open. There was no notice or update. I called the next day before driving there again and was met with attitude about them not notifying anyone they had been closed. When I arrived later that afternoon around 4:15pm to drop off my phone, the entrance still wasn't shoveled. I had to climb through snow just to get inside. The next day, I was charged $99 by my insurance because the claim was automatically changed from "warranty" to "accidental damage," even though the repair was not accidental. (This was done by the insurance company, not the store.) When I went to pick up my phone, I was told my SIM card tray was missing -- which was not true, as it was in the phone when I handed it over. It was inside an OtterBox-style case that snaps together, so it couldn't have just fallen out. The employee I originally gave the phone to claimed it was never there, while the employee helping me at pickup (who was much kinder) offered to order a replacement. I ended up ordering one myself because either way I would have had to wait two days -- but if the store ordered it, I would have had to drive 30 minutes back to pick it up. It made more sense to just pay the $6 and have it delivered to my house. That said, I want to give huge credit to the second employee who helped me with the insurance issue. He spent nearly an hour on the phone fighting with the insurance company, dealing with dropped calls and transfers, all while still helping other customers, just to make sure I wasn't wrongly charged. He didn't have to do that, and I truly appreciate him for going above and beyond. Because of him, my experience went from incredibly frustrating to being handled with genuine care and effort. I just wish the overall process, scheduling, and communication, was more consistent and professional.

Called to get price on laptop repair and was quoted $300. When I went into the store they said…read more$550. The tech was rude and not helpful at all.