I went to this Verizon store to change cell phone carriers, combine accounts with my roommate, and…read moreupgrade phones. The store was busy when we arrived and as soon as we walked in the door, someone took my name to "sign us in" and told us someone would be able to help us soon. We waited only a few minutes before being helped by Joe. Joe was fantastic. He was friendly, courteous, patient, knowledgeable about plan options and what would work best for our needs. He was a real champ in helping up combine our AT&T accounts into one Verizon account, and import our old phone numbers. It didn't hurt that he was versed in Harry Potter and knew his wife is a Hufflepuff :-) I'm giving the store four stars instead of five because 1) Their accessory options for their Samsung phones was not especially impressive, and 2) I literally have spent less time buying a car than getting this account set up and phones purchased. That was more due to the Verizon person on the phone getting accounts and phone number transferred, so it is arguably not fair to ding the store a star for that, but I am basing my review on the whole experience. Over all, it was a positive experience. I would certainly return to this store in the future.

The worst liars and swindlers you'll ever meet! Their promotions are an absolute awful lie, just…read moreto make you switch phone plans and play FULL price for a new phone. Never got the promo, they will LIE and keep telling you it will be applied every time you call. Do not trust this company or this store! Beyond horrible service!

Extreme bait and switch tactics , Very deceptive billing practices…read more Cust. Service that is a joke!!! Pull money out of your account at randome times ,and even the store managers and custumer service cant explain why, even though just a day prior had a positive credit and owed Nothing. If you must do bussiness with AT&T do your self a FAVOR and stay away from this store. I have only been with them a little over 3 months and was ready to walk away at the 3 week mark. I will be going to Attorny generals office as well contacting FCC. I would advise to do a simple google search about class action lawsuits against AT&T , it will be a eye opener.

Didn't properly activate my phone so I had no service until the next morning when I could go to a…read moredifferent location where they fixed and I could actually make phone calls. This was the last straw. I'm done with Att. Then I found out that the phone I traded in for my new phone at this location was apparently never received and now I'm being charged the remaining balance! How did this phone disappear?! They clearly have no idea what they are doing at this location!

I've driven by this place a zillion times, but never have stopped by. It's in Midway, across from…read moreBanfield Pet Hospital and Big Tent Liquor off the Green Line. I had dropped my Iphone and part of the corner popped out of the case, so knew I needed to get my smartphone fixed. I checked out some Yelp reviews and decided it was worth stopping by. First, Snelling Avenue was undergoing major construction when I drove there, but it was easy to get to and has its own parking lot, which is super convenient. It was empty when I went in, and I was promptly attended to. The store manager, Demetrius W, helped me. He went over the minimum labor fee of $26, and they literally fixed it within 5 minutes. I barely had to wait - had great customer service, and found the price to be reasonable from other estimates that I got online. Overall, very happy with my relatively easy Iphone fix!

Friend had bought an iPhone from them in the past and they seemed friendly and trustworthy. Brought…read moremy own iPhone in to have the cracked screen replaced. When I dropped off my phone it was functioning and charging completely fine. Picked it up the next day and it wouldn't charge and was stuck in a restart cycle. Demanded to know what happened to it and after running some tests they finally admitted they had fucked the motherboard. Okay price for fixing screen but be prepared to have to buy an entirely new iPhone and if they destroy your cracked one they only refund cost of screen not $25 labor cost, which is ridiculous because all they did was destroy my phone.

The man working at the store off Lexington and University was so helpful. (I think it was Chance)…read moreWe went on to get another phone and he was very knowledgeable and patient!

Excellent experience! My daughters 8th generation iPad fell off the bed and the screen shattered. I…read moreasked in my local mom group for a recommendation and Gophermods kept being suggested. No appointment was needed. I brought in my daughters iPad, showed them the damage, gave them my personal information and left. The timeline on the website said it would be a few days but they did the repair in a few hours! When I picked up my daughters iPad they went over everything. They showed me it was charging, the speakers worked, microphone worked, the screen brightness worked, Touch ID worked and more. Literally they went over every feature to show me it was operational. They are extremely thorough. It was a very pleasant experience. Everyone was helpful, upbeat and informative. I highly recommend them for your repairs.

From the moment I got the screen protectors installed on my then-new iPhone 10 I knew I was going…read moreto love these folks when they said "these screens are guaranteed for LIFE!". Last week i went in, years later, and by golly, they did indeed replace the screen FOR FREE. Today I returned and got a new screen protector on my tablet (I'd put the last screen on myself). Their prices are more than fair, and ESPECIALLY more than fair when you figure you'll never have to buy a screen protector again. A special shout-out to my tech at Woodbury, Owen, who was fast, efficient and best of all... laughed at my lame jokes! These folks are what support is supposed to be, and rarely is. Well done!