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    T-Mobile Experience Store

    3.3 (3 reviews)
    Open 10:00 am - 8:00 pm

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    4 months ago

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    4 years ago

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    5 years ago

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    AT&T Store

    AT&T Store

    (6 reviews)

    $$

    GeeBee is amazing!! She was extremely helpful and knowledgeable. We are new to AT&T and couldn't be…read morehappier with the service we received at this store. My toddler was getting a little stir crazy after the first hour we were there and she went above and beyond to make the experience as stress-free as possible. Even let him watch videos on her own phone while we set up ours. Thank you GeeBee!!

    I had service with AT&T for over 20 years, I switched my service and number, as well as closed the…read moreaccount. It was paid in full and I did not owe them a penny. But 2 months later they just took a random payment out of my account unauthorized. I called them and spoke with a representative that confirmed that I did not have an account and I did not owe them anything. But still when I told her I wanted the money back she put me on hold for a very long time and come back on the line to say that there was nothing she could do about the unauthorized transaction that was taken out of my account. I recorded every single minute of the call. These people are absolute garbage. If you decide to cancel your service with them even if you're paid in full and own your own device. They will still take money out of your account, even with no authorization. This is complete garbage, I switched services because they just keep going up on my bill every month a little at the time until it was $96 a month for one phone, no hotspot. It's pathetic how they pray on the public if you switch your service. I suggest never getting caught up in their network. I wish I never would have started with them. They literally had the audacity to ask me if they could still use my data for other companies and products after the call. Never use this service I know I won't. I will get my money back. I did not even mean to give the one star rating, I accidentally hit it. They don't deserve that.

    T-Mobile

    T-Mobile

    (5 reviews)

    $$

    Anferny has been absolutely amazing! He's helped my family with new phones and upgrades for several…read moreyears, and every experience has been smooth and stress-free. He is knowledgeable, kind, and always goes the extra mile to make sure we get the best phones at the best price. The process is quick and easy because he knows exactly what to do and how to make it simple for us. We truly appreciate his professionalism and friendly attitude, and we will continue to come to him for all our T-Mobile needs. Highly recommend Anferny!

    I would rate this business NO STARS if it was possible. Quite possibly the worst retail experience…read moreI have ever had in my entire life. And it isn't just one employee. Top to bottom this is a terrible poorly run business. I have loved TMobile at every other location I've been to and the service in general. This place LOVES to sell its customers $10 activation cards (that mysteriously can ONLY be paid in cash) that lock the customer in to whatever BS promo they're selling on that particular day. Only location I've ever been to that REQUIRES cash. I asked other T-Mobile stores about requiring cash and they refuted it, happily took cards. This specific location on two separate occasions added stuff to my account (like those $10 cards) mid-conversation without approval then in two separate visits I was told verbatim "we can't let you leave without buying that card, with cash". The first time I thought it was inappropriate, the second time was after the store had closed with the metal gate mostly closed and felt like KIDNAPPING. I have debated whether to seek legal council on the matter. Suffice to say I will NEVER go back in that store and would suggest no one else go either.

    T-Mobile Experience Store - mobilephones - Updated May 2026

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