Simply honest and friendly service. Best prices on the island, very quick too. My new go to spotread more

If I could give 0 stars I would. Brought in to get my screen replaced and long story short whatever…read morethis man did completely ruined my iphone XR. I paid $168 for him to install a screen that the next day went black on half the screen for no reason. He replaced screen again, that night my phone went into death mode. Apple couldn't even fix it.

Super convenient Best Buy location with plenty of knowledgeable and helpful staff…read more Highly recommend their geek squad for computer services- and ideally if you purchase more than one item - their total tech service plan for appliances and electronics. It extends warranties an extra year and really is helpful.

I recently visited Best Buy after not going for a few years, and I have to say this was easily my…read morebest experience there yet. Right as I walked in, I was greeted at the door by a friendly staff member who asked what I was looking for. When I explained that I needed an external hard drive, they quickly pointed me in the right direction, which made finding what I needed super easy. That small gesture already set a positive tone for the visit. Once I got to the section, the associate there was just awesome. He was very knowledgeable about the different external hard drives and explained which one would work best for storing all my photos and videos to help free up space on my phone. He broke everything down in a clear and simple way, which made me feel confident about the purchase. I could tell he really knew his stuff, and that made the experience not just helpful, but actually enjoyable. The best part was how smooth the whole trip was--I was in and out within minutes, which is something I really appreciated. Considering I haven't had the best experiences at Best Buy in the past, this visit completely changed my perspective. If I can continue to get excellent service like this, I'll definitely be making Best Buy one of my go-to spots again. This really felt like the kind of customer service experience that stands out.

Had a great experience with Apple Store In Huntington. Had gone to 3 T-Mobile stores who could NOT…read moresolve the problem with my phone, which. Became none operative. The last one did try hard but recommended going to Apple. The first " genius server" was able to get into my phone, which was a relief and we didn't have to wait for service either. Next we worked with ED, who was a team leader I think. Anyway, ED was amazing! He was calm, patient, knowledgeable , not rushed. He ran us through what to do with the phone. We were however more interested in getting an upgrade on the phone and getting s new one , which we did. They don't work on commission, which is nice also. Not pushy . They also have a better selection of phones than the authorized Verizon or T-Mobile stores. Anyway, Ed is amazing as are most of their other servers.

Staff are arrogant and just not helpful! Guys - You don't make and design the iPhones - You just…read moresell them! Staff had no knowledg of the typical discounts that are available for shoppers.

Title: Horrible Service and Unfair Billing Practices…read more I've been a Verizon customer for over 5 years and I've never experienced such terrible service. I have a business account, and after I moved to a new location about six months ago, I didn't even use my Verizon internet once -- simply because I hadn't set up service at my new address yet. About five months ago, I called Verizon to close my account, but their representative convinced me to keep paying for my phone line, saying it would be easier since my equipment was already paid off. I trusted them. That was a huge mistake. Now, after six months of paying for a service I never used, I decided to finally close everything. But when I called, instead of helping me, Verizon forced me to pay for another month -- even though I clearly explained that I haven't been using the service at all. Their customer service is unbelievably slow and unhelpful, their website and mobile app constantly malfunction, and their billing practices are beyond unfair. Verizon only cares about money, not their customers. I'm done with them, and I'll make sure everyone I know hears about this experience. Stay far away from Verizon -- especially if you value honesty and fair treatment

I went in with several issues: Billing…read moreCredits Line add App stuff And came out a new customer, thanks to Cindy B. She is AMAZING. I HIGHLY recommend seeing her with any issues you have.

One of my lenses were cracked (Samsung)- it did not affect image quality but it bothered me so I…read morehad to get it fixed. I would avoid going to the mall kiosks as they charge whatever they want, tells you it will take x minutes to fix even when it shouldn't take that long and uses off-brand replacement parts. I did a Google search & decided to give this place a call- Vijay ordered the Samsung lens for me and 2 days later, I drove 30 mins. here & got it fixed for a very reasonable price. He was a cool guy- always responsive, friendly and it took him less than 15 minutes to replace the lens. Highly recommend I Fix for all your tech repair needs *call first*. They also sell phones, prepaid plans & accessories.

Vijay cud easily have told me my iphone needed much more work than it actually did to fix a problem…read moreI was having with it and I would have believed him but instead he fixed it with a simple, very inexpensive screen protector, in my first visit to I Fix. I highly recommend I Fix and it of course is now my go-to place for iphone -- and similar repairs.

Brand new puppy meets relatively new iPhone equals dismayed Jared. I came in on Tuesday after an…read moreappointment with the Apple store. I was given quite the hefty quote so I left and inquired with Zagg, which was directly in front. I was given a quote for 1/2th the price and needless to say, I was a happy camper. Not only did they give me a good deal but the gentleman fixed the screen right in front of me, in less than15 minutes! I also purchased a black Zagg brand case ($10 cheaper than similar competitor cases) and a screen protector. The back do the case is matte so it really provides good grip, minimizing chances of slippage. My phone feels and operates as good as new- thanks Zagg!

Yall... the service here is AWFUL. The representative actually told me he rather a lose a customer…read morethan offer any assistance. He started of nice then turned into a complete jerk just like a previous reviewer shared. Dealing with the ZAGG company over the phone is much better than dealing with these others in person.

Expect your bill to keep increasing. They blame it on expenses but their profits were over 77…read morebillion dollars Last year. I have been a loyal customer for the past 14 years. I am senior on a very tight budget and every cent counts. I am tired of paying for the upgrades in the bosses yachts. Time to look for a new carrier.

I have been a Verizon subscriber for 20+ years and I live near this store…read more They are as attentive as can be when you inform that you are looking to upgrade or extend your service, but my past FOUR visits were intended to be for account (new employer) revisions and/or smaller equipment purchases and I walked out after being made to wait for 30-40 minutes each time, despite seeing numerous Representatives (the ones with the iPads around their hands) standing around and not assisting other customers. I will call the mothership in order to handle my revisions, but will not waste any more time entering this store. TERRIBLE service!

Stephen the sales associate was very helpful and knowledgeable. He was not an aggressive…read moresalesperson that sold me something I didn't need

Went there twice recently. First time my daughter and I got new phones and the sales person was…read morevery good. Patient and informed us of all the different possibilities. Second time I went at night with my husband, and the woman was excellent. She even stayed way past closing to get everything done that my husband needed to get done on his phone. Would definitely go back there.

what they told me and what they delivered, two different things. Go to a Verizon Store, not a…read morefranchise. I had to go back to verizon and renegotiate the whole deal. Not the two free phones with no trade -ins as promises and a bill over $150 as compared to the $100 they told me. Again, go directly to verizon.

I've been a Verizon customer for 27 years and have had varying results with each experience. I…read moreasked one of my friends where she goes and she said the Verizon store in Woodbury on Jericho Turnpike. Ask for John. He was amazing. We discussed what I wanted and he made suggestions. I went from an iPhone 13 to an iPhone 16. The new phone is bigger with more storage, etc. It was backordered, and when it arrived, he transferred all my information to the new phone. He answered all my questions. Showed me the new equipment I would need. He made sure all my settings were updated and current. He Bluetoothed the new phone to my car. He was great. One Sunday afternoon, I stopped in to get a new phone case. John was already helping a woman at the desk. I offered to come back, but he said no, I can help you too. I sat down next to her and shortly thereafter, a third woman walked in needing assistance. No problem. John helped all three of us. 3 "mature" Long Island women were talking to John and each other simultaneously, and he never lost his cool. It was impressive!. Go to Verizon on Jericho Turnpike in Woodbury. You will not be disappointed!.