Simply honest and friendly service. Best prices on the island, very quick too. My new go to spotread more

If I could give 0 stars I would. Brought in to get my screen replaced and long story short whatever…read morethis man did completely ruined my iphone XR. I paid $168 for him to install a screen that the next day went black on half the screen for no reason. He replaced screen again, that night my phone went into death mode. Apple couldn't even fix it.

I recently visited Best Buy after not going for a few years, and I have to say this was easily my…read morebest experience there yet. Right as I walked in, I was greeted at the door by a friendly staff member who asked what I was looking for. When I explained that I needed an external hard drive, they quickly pointed me in the right direction, which made finding what I needed super easy. That small gesture already set a positive tone for the visit. Once I got to the section, the associate there was just awesome. He was very knowledgeable about the different external hard drives and explained which one would work best for storing all my photos and videos to help free up space on my phone. He broke everything down in a clear and simple way, which made me feel confident about the purchase. I could tell he really knew his stuff, and that made the experience not just helpful, but actually enjoyable. The best part was how smooth the whole trip was--I was in and out within minutes, which is something I really appreciated. Considering I haven't had the best experiences at Best Buy in the past, this visit completely changed my perspective. If I can continue to get excellent service like this, I'll definitely be making Best Buy one of my go-to spots again. This really felt like the kind of customer service experience that stands out.

Super convenient Best Buy location with plenty of knowledgeable and helpful staff…read more Highly recommend their geek squad for computer services- and ideally if you purchase more than one item - their total tech service plan for appliances and electronics. It extends warranties an extra year and really is helpful.

Thank you Jared and everyone else who helped me at the Walt Whitman Apple store today. I'm 70 and…read morenot as facile as I wish I was with all things Internet and password updates etcetra as Wish I was. One of my told me I needed to update it and one thing led to another, and I had ultimately lost the use of my only email address. To somebody like me that's very scary. I didn't buy my phone or my iPad at the Walt Whitman Apple Store, but I brought each of them into the store with the barest of bare hopes that somebody could help me. Within minutes, I met two or three people who ultimately brought me to a gentleman by the name of Jared.. Jared will never know how scared I was and how much I needed help. He treated me as if I was his favorite uncle .He really cared about my concern and had this incredibly wonderful positive that made me feel like everything was going to be OK. When I fumbled when trying to help him help me in the most wonderful way with me and made me feel confident. And somehow minutes later he had pressed gosh how many buttons and entered so many codes and my phone was fixed and my email worked. I tried to pay him and he wouldn't accept any payment. The truth is there's no amount of money that would've been enough to pay him for how he helped me and how important that was for me. Thank you Jared so so much. And for your manager, and for your manager and the other people I met in the store. You made a huge difference to an old forget .

Won't honor trade in. Only wanted to give me gift card and not cash. Deceptive practices. Uncaring…read moreemployees. Avoid!

I purchased a Belkin cell phone car charger from Randall on 6/14/26. He confirmed that this is a…read moreVerizon corporate store, and he assured me that the Belkin brand is top tier. He also eased my fears about any phone damage from the malfunctioning Simple Power car charger that I purchased from a Verizon franchise. Randall said that franchises would not sell products that would harm my phone. It only cost me $17.99 for a Belkin BoostCharge USB-A to USB-C Cable, and I was surprised that I was taken right away because this store sits along a heavily congested thoroughfare. I have been shopping for phone accessories here for years. They certainly sell quality products here, and they also consistently provide outstanding customer service.

Customer Service wasting my time on the phone approximately 1 hour 3 times not helping me install…read moreequipment probably leaving for T-Mobile after 22 years

One of my lenses were cracked (Samsung)- it did not affect image quality but it bothered me so I…read morehad to get it fixed. I would avoid going to the mall kiosks as they charge whatever they want, tells you it will take x minutes to fix even when it shouldn't take that long and uses off-brand replacement parts. I did a Google search & decided to give this place a call- Vijay ordered the Samsung lens for me and 2 days later, I drove 30 mins. here & got it fixed for a very reasonable price. He was a cool guy- always responsive, friendly and it took him less than 15 minutes to replace the lens. Highly recommend I Fix for all your tech repair needs *call first*. They also sell phones, prepaid plans & accessories.

Vijay cud easily have told me my iphone needed much more work than it actually did to fix a problem…read moreI was having with it and I would have believed him but instead he fixed it with a simple, very inexpensive screen protector, in my first visit to I Fix. I highly recommend I Fix and it of course is now my go-to place for iphone -- and similar repairs.

Brand new puppy meets relatively new iPhone equals dismayed Jared. I came in on Tuesday after an…read moreappointment with the Apple store. I was given quite the hefty quote so I left and inquired with Zagg, which was directly in front. I was given a quote for 1/2th the price and needless to say, I was a happy camper. Not only did they give me a good deal but the gentleman fixed the screen right in front of me, in less than15 minutes! I also purchased a black Zagg brand case ($10 cheaper than similar competitor cases) and a screen protector. The back do the case is matte so it really provides good grip, minimizing chances of slippage. My phone feels and operates as good as new- thanks Zagg!

Not even worth 1 star. They have set hours posted in their website and yet today again I waited for…read moreover an hour then called their number that did not answer, and finally left. when I finally got home an hour later I called again and was told "well sometimes there is an emergency". Funny this happened to me with at location before. Awful waste of time for a handicapped person.

Expect your bill to keep increasing. They blame it on expenses but their profits were over 77…read morebillion dollars Last year. I have been a loyal customer for the past 14 years. I am senior on a very tight budget and every cent counts. I am tired of paying for the upgrades in the bosses yachts. Time to look for a new carrier.

I have been a Verizon subscriber for 20+ years and I live near this store…read more They are as attentive as can be when you inform that you are looking to upgrade or extend your service, but my past FOUR visits were intended to be for account (new employer) revisions and/or smaller equipment purchases and I walked out after being made to wait for 30-40 minutes each time, despite seeing numerous Representatives (the ones with the iPads around their hands) standing around and not assisting other customers. I will call the mothership in order to handle my revisions, but will not waste any more time entering this store. TERRIBLE service!

I decided to support a local business this time, instead of Verizon Corporate…read more From the moment I walked into the Huntington Village location of Cellular Sales, and was greeted by Steve Williams, I knew I was in the right place and had made the right decision! Steve proved to be the ultimate in personal customer service excellence. His easy going, yet very professional manner made him a pleasure to work with. He answered my many questions with patience and made suggestions with accessories to go with my new iPhone 12. I left the store, not only with a new phone for me, but a phone for my husband as well, a great Father's Day gift! And my best friend who was with me, got a new phone too! Thank you again to Steve (and his colleague Eddie) for making us feel valued as customers and for making our shopping experience the best possible. I highly recommend Cellular Sales in Huntington Village and their representative Steve Williams; you will be in great hands!

Stephen the sales associate was very helpful and knowledgeable. He was not an aggressive…read moresalesperson that sold me something I didn't need

I've been a Verizon customer for 27 years and have had varying results with each experience. I…read moreasked one of my friends where she goes and she said the Verizon store in Woodbury on Jericho Turnpike. Ask for John. He was amazing. We discussed what I wanted and he made suggestions. I went from an iPhone 13 to an iPhone 16. The new phone is bigger with more storage, etc. It was backordered, and when it arrived, he transferred all my information to the new phone. He answered all my questions. Showed me the new equipment I would need. He made sure all my settings were updated and current. He Bluetoothed the new phone to my car. He was great. One Sunday afternoon, I stopped in to get a new phone case. John was already helping a woman at the desk. I offered to come back, but he said no, I can help you too. I sat down next to her and shortly thereafter, a third woman walked in needing assistance. No problem. John helped all three of us. 3 "mature" Long Island women were talking to John and each other simultaneously, and he never lost his cool. It was impressive!. Go to Verizon on Jericho Turnpike in Woodbury. You will not be disappointed!.

what they told me and what they delivered, two different things. Go to a Verizon Store, not a…read morefranchise. I had to go back to verizon and renegotiate the whole deal. Not the two free phones with no trade -ins as promises and a bill over $150 as compared to the $100 they told me. Again, go directly to verizon.