Selena and Savannah they do a great job. very great customer service just love their energy overall.read more

From the owner: T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become…read moresynonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

I went to get the speaker and front screen fixed he first told me for both the total of $160 , he…read morechanged the front screen but just cleaned out the speaker and I still couldn't hear much out of it then didn't even tell me pricing again before he took my card and charged me $202.35. THIS PLACE IS A SCAM ITSELF THEY WILL ROB YOU OF YOUR HARD EARNED MONEY. I also want to add he first charged me $300 for the front, back and speaker ‍ that's why I just chose to do front and speaker. He was extremely rude and wouldn't even look me in the eye when speaking with me because I'm a woman, he would certainly look at my boyfriend in the eye though. DO NOT COME HERE IF YOU WANT TO SAVE MONEY AND ACTUALLY GET YOUR PHONE FIXED.

Similar to Alexandra, I too went in for replacement part and they also broke my home button, and…read moreclaimed it was a software issue. I was told to wait 2 weeks for an update. I was refused a refund and took an inconvenient L.

Rob was very knowledgeable in cell phones and fixed both of ours while we waited. Would definitely…read morerecommend him and will be using him for any future issues!

I came in with an issue with my iPhone. Dr Rob was very professional. The repair was done…read morequickly. And he's a nice guy, too.

Tom the manager and Kam were so helpful and nice. Tom has a great personality and engages the…read morecustomers. My experience was so much better than I have had with AT&T back home. They explained the gateway and demonstrated how to set it up. Next time we are here we may be switching our phone carrier to Verizon.

Daveon Cosby of the Verizon Store in Fort Myers was helpful and informative during my recent visit…read more Thank you for your help tonight.

Help choosing and ordering my new phone. I didn't have a wait, I arrived early and got in…read more Staff were very friendly and helpful. I also received guidance on what accessories were necessary. I also learned what monthly services I needed.

We have been getting our phones at this store for years, and every associate who has helped us has…read moredone a great job. They always go the extra mile to make our experience a good one, and they do whatever they can to solve any issue. If you go there, ask for Johnadam! He's the absolute BEST!!!

There is a young lady named Maria, I've been using cell phone for like 20 years. And no one not…read moreeven close has helped me more than she has as far as getting my phone and my tablet everything working the right way set up auto pay she's been so helpful I'm an older person and not very skilled at these things I've never had anyone help me as much as she has I've been in fort Myers for 44 years I never had customer service like that she's the best.

From the owner: Switch today & enjoy America's largest 5G network.read more

Everyone was helpful there especially Tyler and Danny and Thomas, they all was patient with us and…read morehelped us upgrade and get a business account for a lower price of what we have been paying

No one acknowledged us as we walked in. No hello, no one moment please. We waited and had to ask…read morefor help, and they said someone will check you in soon. The customer service was poor to say the least.