Poor behavior. My first time ever, writing a review. So my apologies if I'm missing something. But…read morebeing the owner of a large but local service business, and in spite of paying more (even ignoring Battery Plus's online coupon) and then even finding the same (factory brand) battery online cheaper), I took my own "buy local" campaign seriously and walked into your store. I was greeted with a curt and impatient frontline person (with no one else in the store). I tried to sum it up as just someone unhappy with their day or job. I'm not disgruntled, just disappointed. Perhaps I will muster up the task to try another location, just to satisfy my entrepreneurial curiosity.

I believe I was helped by JHessing (from receipt) who worked on 10/30/21. She first answered my…read morequestions over the phone and then provided great customer service when I arrived at the store with installation info during my battery purchase. Such a pleasant and wonderful shopping experience. This has been and will continue to be my goto store for batteries and bulbs! Many thanks

Nice people, fair pricing and quick turn around. I would highly recommend them!read more

There isn't a lot that jerks at my cold heart, but my kids get me every time. With 3 months left on…read moreour contract, all our phones cracked within days of each other. Coincidence? My daughters phone was the worst. It was pretty bad. Apparently, when you are a teenage girl, your quality of life is connected to your cell phone. We visited AT&T who was no help at all. The phone repair places in the mall wanted too much money. I had seen the sign outside of this place a few weeks earlier and figured we'd check it out. I didnt like the sadness in my little girl's eyes. Like the mall, screen replacement was too much. But they have a decent selection of phones for a reasonable price. We found a nice replacement for a fair price. They even switched the new phone over and transferred her pics, videos, and contacts. They went above and beyond. Super nice, super fast, excellent value. And there is happiness back in my baby girl's eyes.

Drove here due to the one closest to my home is closed permanently and I'm happy I took the ride. I…read morehad a great experience from Michael at the Jackson, NJ location!! Friendly, courteous and so helpful! What a nice place to do business. The Freehold location couldn't hold a candle to these guys! Thank you for your assistance!

I was helped by a gentleman names Juan Gonzalez. He was extremely helpful and knowledgeable…read moreregarding the products and plans offered. He made me feel very comfortable and I appreciate the time he took with me. I will definitely recommend this location. :) If he is still employed there

I've known the owner since my whole life and he's a really nice and chill guy,Best prices on Phones…read moreand repairs.They have a wide selection from Phones, laptops, Consoles, headphones and cameras,Very low prices and good environment

I found Dr wireless through Facebook marketplace , I was afraid of taking a trip since there were…read moresome negative reviews on yelp. The owner reassured me and told me these reviews are from years ago coming from previous employees, and competitors. When I took a trip from New Jersey, I was greeted with positivity and good customer service. The owner showed me a selection of items in the store such as laptops, phones, shoes, jewelry, and other items which made it a one stop shop. Ever since I've been visiting this store since it has everything. Don't let previous reviews ruin a present experience.

do not go here. I was lied to. my plan was supposed to be under 100 with my new phone. first…read morebill was over 100 then i called Verizon changed back to lower plan bill went back down. now over 100 again. They are WORSE THAN CAR DEALERS.

I have rarely encountered ruder employees. Had to disable a phone due to a close relatives death,…read moreand they could not have been less helpful.

I went to this Verizon store the day that I had a local move, as my husband and I were fed up with…read moreXfinity's sudden increase in price and terrible customer service (they weren't available to install internet at our new place for another 6 days!). First off, I can see why Daiquan got so many personal mentions on Google- he really is so friendly, knowledgeable, and professional! I wish all Verizon customer representatives were like Daiquan over the phone too. Because the previous homeowner also had Fios, I was able to leave that day with a router and self-install it that evening. I was in and out within an hour, even with Daiquan helping out 3 other customers while I was there filling out information on my phone.

Leon and Elton were very helpful. I had questions about possibly purchasing/installing Fios…read moreinternet and they knew the answers from pricing to the technical aspects of the equipment and installation. Even explained the process if the fiber cable isn't connected to the house. No pressure in purchasing service immediately. I would recommend this store if you are considering Fios.