I'm writing this way loo late. Should have been done 3 years ago, however, the problem is ongoing…read more My wife and I and our daughter used sprint before T mobile bought them. Since that point we were charged random amounts on bills and got little help from customer service because they couldn't communicate between the two merging companies. We canceled our account (or thought we did) shortly after the merger. Much to our surprise, they kept sending bills, still random amounts. We tried several times by phone and at their stores to get this corrected to no avail. We even paid a few extra months thinking maybe that was for early termination. At some point, we gave up and now just have constant debt collectors after us, and since the account was in my wife's name, she has a mark on her credit, which is otherwise excellent. DO NOT USE THIS COMPANY. Bad customer service, poor billing practices, and to top it off, the coverage areas aren't even as good as Cricket.

Update: i called back and spoke to serveral different people including 3 supervisors. Still no…read moreresolution, guess i have to give at&t or Verizon a change..i heard their coverage is better anyways Omg everyone that i have spoken with have been extremely rude.. i pay my bill every month, but when there was a problem with my bill they were extremely rude!!! Ive talked to several different people and they wont do anything. Tammy a SUPPOSEDLY supervisor hung up on me because she wouldn't let me talk. They talk over u, and kept saying we are number one in customer service. I was supposed to have gotten 5 different call backs and i had to contact them EVERY time. If u want rude service, go elsewhere. Ive been dealing with the SAME issue for a month now and NO ONE can give a resolution.

5-Stars!!! Professional, knowledgeable, helpful, reliable and provides excellent customer…read moreexperience! We will use Charles Kirk & Broad Network for all our IT needs. Reasonable prices... true value!

From the owner: We Come to You! Ask for a quote or Visit our Websiteread more

Cox internet has to be the worst I've ever had. Every week it is down for some reason. I work from…read morehome on some days and having internet to do my job is very important. This is not reliable and i can't wait to get Ideatek fiber or some other fiber company. Cox just has way too many outages.

I need a payment history because my mother turned me into aps. Cox flat refuses to give it to me…read moreeven though I was the authorized payer for 11 months. They take their security and privacy to far. If your the authorized user and can't authenticate, they won't help you. It's bullshit. Go with someone else

This guy was parked on the easement doing work. insted of turning his wheels and leave by the…read moreeasement decided to drive across my lawn leaving tire ruts behind. He also drove right pass a driveway he could have left by. Contacted the company twice and heard back from no one. This guy had complete diregard for my property and he was not even doing any work for me.

1100% recommended, very good work team and excellent experience. When you hire a company that has…read morethe right machinery and well-trained personnel, it saves you time and money.

Never in my entire life, have I ever paid a company to replace a bad SIM card on my phone. Being a…read morecustomer with Verizon for over 5 years with a small business company with 8 lines. What ashame I know it will not hurt a global business if they lose a A customer but I am definitely changing.

I had put off getting a new phone and updating my plan because ... well, it's just a dreaded task…read more But Diana at the Verizon retailer at Harry and Edgemoor was just as helpful and patient as she could be. She listened to my needs as a small business owner, she checked the latest deals, recommended a phone and a plan that will do so much more than the ones I had, and was friendly and sassy in all the best ways. The whole transaction took less time and money than I thought and I'm a happy customer. Thanks, Diana!

This is the first T-mobile location I've been to that helped me right away…read more They greeted me as soon a I entered, listened to what I wanted to do and they helped me and I was on my way. Every customer that came in they would greet even if they were with customers. Which goes along way. There's nothing like entering an establishment and not even being acknowledged and then you sit around wondering if they even saw you. I forgot the man's name who helped me. If I remember I'll come out his name in here. He was so kind and helpful. He clearly knew how to do his job efficiently. This will definitely be my location to come in if I ever need anything again.

I would give no stars if I could. Do not do any business at East Kellogg and Rock Road. Management…read moreis all about making money and misleading customers. I would suggest checking your bills to make sure what they told you is accurate. If not do not bother with them because they have no customer service. They will just tell you that there is nothing they can do. But if you want some free trackers they are more than willing to give those to you for free but fail to mention that there's a service fee. Oh wait, that was supposedly on the receipt they never gave us. My bad!!!