T-Mobile

3.9 (7 reviews)

Mobile Phones, Telecommunications, Electronics

Closed • 10:00 am - 8:00 pm

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T-Mobile - Mobile Phones Near Me - Dawsonville, Georgia

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Crystal B.

5 months ago

Outstanding! Patient, knowledgeable, professional but still family. Worked to make everything we needed come together seamlessly!

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Mike E.

3 years ago

Excellent service from Chelsea she immediately got what I wanted and got me setup and out the door in about 15-30 minutes. She was very tired after spending several hours transitioning four phones from sprint to t-Mobile. I talked with her earlier customers and they said she served them very well also. Nice friendly place. read more

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Amber L.

1109

5 years ago

So I rarely go out and buy phones as it is, but today when I went to go buy my new phone I was really surprised. I didn't have to wait at all, the customer service was really friendly and she helped me right away. I was in need to find a new phone preferably the iPhone 12 max pro which they ran out of at every other store. Fortunately Vy was able to help me out and get me one ordered right away to my house with free shipping. She set up everything for me, I really didn't have to do anything but pay and sign a receipt. It will be shipped to my house in two days and I'm very excited and cannot express how easy she made things for me. I will 1000% bring all my friends and family here for further purchases and upgrades. She was very knowledgeable and understanding of my position and it made so much of a difference. When purchasing a new phone, you have to go through all these obstacles and codes to get your phone to work. I literally didn't do a single thing, she was able to walk me through two easy steps to just get my information transferred over and she took care of the rest. Thank you again for making my experience here memorable. read more

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Duy T.

5 years ago

Today's visit was pretty quick and easy for me. Getting a phone seems complicated, but with the help from the staff it went pretty smoothly. Vy really went out of her way to help me, even though they were super busy. She some how managed to help me at the same time. I really enjoyed her customer service. I recommended my friends to come to this location, even with the drive I think it's definitely worth it. That's Just because every T-Mobile you have to wait or undergo some obstacle. 10/10 I think this is the best location. & if y'all come to this specific location ask for Vy. She's super nice and easy to talk to. Had I not had her I really didn't think I would get in and out so quickly. So thanks again for finding my new T-Mobile spot. read more

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Brandi C.

5 years ago

Horrible customer service. Lady in the store was very rude. She failed to mention things that she added to my account and when confronted about it she just said ok. She didn't care or try to fix it. read more

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Carlos S.

5 years ago

Super unprofessional the manager was not very helpful and the information was unclear employees didnt even know the answer to questions we had manager and employees were too busy screaming over nike products they were shopping for on the computer instead of helping us out so they could continue having the time of their lifes don't waste your timw coming here read more

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Gerly H.

6 years ago

Love this location! the manager Marianne and Pebels helped me out today getting my apple watch and airpods pro! they're so nice and awesome people! definitely coming back here if i need a new electronic device! read more

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More info about T-Mobile

157 Power Center Drive
#100
Dawsonville, GA 30534
Directions
(706) 530-5587
Call Now
Visit Website
https://www.t-mobile.com

Payment methods

Does T-Mobile take credit cards?

Yes, T-Mobile takes credit cards.

Outdoor Amenities

Does T-Mobile have parking?

Yes, T-Mobile has parking options.

From the Business

Specialties

Visit the T-Mobile store in Dawsonville and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 157 Power Center Drive #100 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

History

Established in 1994.

T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬¨'Ä†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

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T-Mobile

5.0

(1 review)

The reason I switched. Your 5G home Internet crushes anyone around me and for the best imaginable…read moreprice. I would leave any other provider in order to get the perks that T-Mobile offer Thank you. The only thing I wish is I had some option to cut out my phone bill and join you. Alas. It's like things get lost in everything going on.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Ace Systems

5.0

(1 review)

I purchased a Russound from Ace Systems to have sent out to California. It arrived on time and in…read moreperfect condition. Yet the main reason I am writing this review is to highlight the amazing customer service I receive! Everything was done with kindness and professionalism. I greatly appreciate it and will buy from ACE systems again.

Kinetic by Windstream

1.4

(15 reviews)

i'm only giving this ISP an extra star because in the north Georgia mountains, this is all we have…read more If I was to give anyone moving to an area with Windstream in it a piece of advice, I would implore that they go with another ISP. Windstream is probably the worst service provider there is in the state of Georgia. Firstly, the customer service. The customer service is so worthless, that I guarantee you that you can do just fine without it. The Internet, for me, goes out once every two or three months. Usually, peoples last hope is customer service, where they can solve your problems. However, this is not the case. For every single customer, they ask to repeat steps that don't do anything. they usually ask the customer "unplug the router and then plug it back in." that is like me saying to restart a computer because it has a virus in it. It feels like customer service is being run by people that don't even know how to use a computer in a proper manner. The quality of the Internet is rather poor, I would say. as I mentioned before, the Internet goes out very frequently. I am lucky enough to have a back up, but not many people are lucky as I am. I am not a kinetic member, but I still share some of the major grievances that kinetic customers do. Last year, my Internet went out for two weeks. I contacted Windstream, and they told me the usual, "unplug the router and plug it back in" spiel. they told me that in a few days, they would send someone over to take a look at my router. That "few days" would turn out to take two weeks, because they kept delaying the day. The day before the technician was to come over, the Internet fix itself. Let me repeat that, the Internet fixed itself. If you don't want to read this long rant, the quality of the ISP is so terrible. I understand that they have to provide Internet to the people of the north Georgia mountains, but this service is not worth it. There is no reason or value as to why you should get this Internet. Do not purchase this ISP if you are new to the area because the Internet is unreliable and goes out often with slow recovery times.

HORRIBLE SERVICE!!!!! They billed me a full amount after I had already moved out of my home. I…read morenever received the box to return my modem. I called their billing department and it was someone in another country who was no help and who wanted to be no help. I tried to call about the modem and it just keeps you on the phone for hours saying "the estimated wait time is less than 10 minutes." DO NOT USE THEM!!! You will never be able to speak to a real person or anyone who actually cares and wants to help with your account. They will keep billing you after you cancelled service and will not give you any way to speak to someone who will help you! Horrible value and horrible service! There is NO SERVICE!

Experimax Cumming

3.9

(20 reviews)

•$$

What a great experience! I had an old iPhone5s that needed resurrection so I visited the store…read moreyesterday. Destin talked me through the process and we agreed that it wasn't likely it could be fixed. He showed me a used iPhone SE that met my needs and pricepoint perfectly. He set it up on the spot and I couldn't be happier. Every time I visit an Experimax store, I'm impressed the friendly and professional way they treat folks. Heartily recommended.

Permanently closed: Formerly, this was a great place to have Apple products serviced, and it was a…read morelocally owned establishment. Unfortunately, they are no longer hanging their shingle in the marketplace.

GeekiT

4.1

(13 reviews)

It has been more than a year since I wrote a review. And this is a review about a positive…read moreexperience with this business. I have a phone that has 2 screens. About 1 year ago I dropped my phone and cracked the inside screen. I did not bother to get it fixed. Fast forward to the end of June 2026 and I went on vacation...to the beach...in Florida. I don't know what it was but seeing clear blue water just captivated me. As soon as I get to the beach, I go in the water, with my phone in my pocket. I sat in the water for less than 10 minutes until I realized it WAS in my pocket. At first I thought, 'oh it's okay, my phone is slightly water resistant?' Until I then remembered that I had cracked a screen on the phone the year before making it NOT WATER RESISTANT. I turned the phone on and saw it was working so I shut the screen off. I checked again and my phone had died. In a panic, I went to a nearby market and bought rice and put it in there. Later after checking, it was recommended to NOT do that, but the damage was done. About a week later I finally get home. It would be another week until I start doing research online as to where to take my phone. No matter where I searched, It was recommended to take my phone to GeekIT. Thankfully, I went with my gut based on the research I did. The internals of my phone were corroded from the saltwater, but GEEKIT was able to clean and save my device. Thank you for fixing it and being honest as to what was needed and working with me to get the best possible results that I wanted. GEEKIT helped me dodge a big bullet.

I don't usually bother writing reviews here, but I had to take time to acknowledge the fantastic…read moreservice that I received at GeekiT. My iPhone wasn't charging and the cable didn't seem to seat right. I tried cleaning out the port, but no luck. Took the phone in, expecting to pay for a new port. After looking at the phone for a couple of minutes in the back room, I was told "it's all taken care of now". There was some lint wrapped around one of the side contacts. No charge, no waiting, no run-around. I offered to pay something and was told that there was absolutely no charge. I so stunned that I failed to get the name of the gentleman that helped me, but once again - thank you so very much!

CPR Cell Phone Repair Dawsonville

5.0

(3 reviews)

Jonathan offers wonderful customer service with honest and trustworthy solutions to problems. I was…read moreexperiencing multiple cell phone issues and after contacting him he was able to resolve ALL my issues for around $200 which was a great deal better than purchasing a new phone. Jonathan was able to repair all my phones issues under 3 hours and had me out the door and pleased with the quality of work he provided to me. Thank you so much CPR Cell Phone Repair of Dawsonville, it's easy to recommend 5 stars for the service you provide to the Dawsonville community. Keep up the great work Jonathan!

They did an amazing job!!! They were fast and efficient and did an amazing job fixing our Xbox.read more

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8 reviews that are not currently recommended

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Ava

1 month ago

The manager, Liz, helped my mother and our entire family switch our phones over from Verizon, upgrade several phones, and switch iclouds as well as negotiate our financial plans and did so gracefully and efficiently. She was quick to help with anything we needed and any questions we had, and despite the long time it took, never hesitated to go the extra mile for us, even offering to charge my phone at one point when she noticed it was getting low. It was a pleasure doing business with her, and I can't reccomend this place enough. read more

Marsha E.

5 years ago

thank you so much Vy for helping me with my upgrade today! We had a lovely chat while she helped me get my IPhone 12 set up. Really a different customer service from the past experiences from years ago, and really made me happy to be back at this store. Will definitely refer everyone to you guys. I appreciate you guys so much! read more

Katrina K.

8 months ago

We stopped into the Dawsonville T Mobile Dec 5, 2025 after flying in for a wedding. Unfortunately I left my phone on the plane, when back to the plane to get it & it was gone. The staff could not have been more professional, friendly & helpful. We really appreciated!!! read more

Cindy R.

6 years ago

Marianne E - Mgr at the T-Mobile in Dawsonville, GA - helped us greatly, and thanks to her and her awesome staff, my husband has a phone that works again, and we are forever thankful! want great care with your cellular needs? go see them... :) Mike and Cindy Rich read more

Jayce C.

5 years ago

It has a terrible service and extremely bad experience ever! Stay away, far away from them. Supervisor, staffs, and stupids worker are willing to make your day the worst ever in your life. read more

Dexter S.

5 years ago

I had such a great experience today at this specific T-Mobile location, Miss Ruth and Miss Vy were extremely helpful !

Paul J.

2 years ago

Rudest employees with no sense of wanting to help or resolve your issue. Bunch of idiots who run the store.

Caden B.

5 months ago

Lizz was an amazing help and answered all my questions and went above and beyond her job to help us.

T-Mobile - mobilephones - Updated August 2026

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