Called to check if they have a specific phone in stock before driving there. The guy told me they had one left so I left work to go there right away bc no other stores had it and it was sold out online. When I got there of course there was a customer ahead of me so I waited. Once the customer left I had to wait another 10 minutes bc they couldn't get into the safe which was only able to be opened every 10 minutes. The guy finally brings out the wrong phone. He proceeds to tell me that, yes they have the one I wanted but were told not to sell it bc it had problems. It was obviously a lie bc I had researched this phone prior and would have seen something saying that. I ended up purchasing the phone from Best Buy. read more