We just officially became customer's yesterday and best decision we've made yet. After years of…read morestruggling with outages and spotty internet with Sparklight we finally bit the bullet and switched over to PMT in Burley ID. Osiris (I'm sure I spelled that incorrectly) has been nothing but polite and patient with numerous stupid calls from me. Super friendly and answered even the dumbest of questions with nothing but professionalism. Hands down an asset to the company. Every single person that's been to our home through the entire set up process has been fantastic. I wish I would've gotten names but they know who they are :). We have 5 annoying rottweilers that like to bark at strangers and none of them looked even the least bit annoyed. The tech that came to do the final hookup into our home was amazing as well. They obviously choose the best and vet their employees well. He was in and out in no time and assured everything looked and worked great before he left. Even my super picky husband was impressed. Best of all my husband ran a speed test when he got home that night and both upload and download speeds hovered at about 980. He's the tech guy in our family and said that's actually unheard of. It is a little pricey but hands down worth it. Should've made the switch few years ago and saved myself a lot of irritation.

The quality of service is poor. Zoom and Teams calls are dropped. No follow up or answers. Customer…read moreService is poor.

Tried their website, no help. Tried the support line, no real people only robo response that do not…read moreaddress the problem. Tried to recertify and told me to sign in. Use the info website said to use, No record. Start a new account, nope, saves already have an account sign in. Most asinine website and call center ever.

Worst company I have ever dealt with during my entire life. Customer service is inexistent. Their…read moresystem is entirely automated and revolves exclusively around selling instead of providing you with the help you desperately need. Good luck trying to speak with someone. Even better luck waiting for a response when you write to them. Staying away from them is your best alternative. Don't be their next victim!

We love our fast reliable ATC internet. Love using a locally owned company! People who truly careread more

From the owner: The leading internet provider in Albion, Arco, Malad and surrounding communities. read more

Good rates and very friendly, prompt phone service. Their data and speeds were good in my location,…read morebut we are moving and their speed is much lower in Buhl so we have to switch to a different provider. We wish we could stick with Trueleap!

We have used Truleap for over a year now. The internet is great and has pretty good speed for out…read morein Holister. We would be using them when we move but the speed was to slow in Buhl. Overall, great customer service and solid pricing.

T-Mobile overseas phone help desk services charged me for a Cellspot router that I never asked for,…read morenor did I ever receive (an additional $306 cost to me). The overseas rep also increased my monthly premium by upgrading my plan without telling me it would cost an additional $55/month. Since there was such a delay in the correction, I never got my plan fixed. No problem though, since I'm switching services. I dealt with 4 different overseas help desk representatives over the phone to fix this issue, and they took turns offloading responsibility onto one another for nearly a month and a half. They never followed up with me once. They finally admitted they couldn't resolve the problem, so they instructed me to go to a local store, which was the best thing I ever did. Massive kudos to the Branch Manager Ellis for excellent customer service. He was considerate enough to call and text frequently to inform me of the situation each step of the way over a 2-week time period. He handled my uncommon situation professionally, communicating with T-Mobile corporate office more than 5 times (that's the estimate I could count, based on the number of updates he sent me). Thanks to his efforts, I did eventually get the incorrectly charged $306 back to my account. These past 2 months have been a headache working with T-Mobile. It's crystal clear the company doesn't have their s**t together. Lucky for them, they have employees like Ellis who are willing to go above and beyond to singlehandedly turn things around for their customers. I've learned that if you're a T-Mobile customer, call in at your own risk. Your best bet is to go to the store and work with reliable, competent staff like Ellis.

T-mobile is a scam if you signed up for a free phone promo in the last 2 years. There is a good…read morechance that they added it to your plan and started charging you for a phone that was on your plan. T-Mobile is now changing there terms and conditions so you can't file a class action lawsuit with them they are now going to be able to sweep crimes and accusations under the rug without you knowing. By signing you u for a free phone then making you pay for it makes it look like more people on signing onto T-Mobile artificially driving up there market value. T mobile also refuse to print contracts or terms and conditions when you sign up. You have to agree and sign everything on there website. The same website the have access to change whenever they please. That means they can change your plan,terms, and contract all without your knowledge or permission

Chad,Hector and Tim. very polite and professional service. Installed our internet and had our…read moredevices connected in about one hour..

This is one of those services you wish you could give negative stars!…read more The most unreliable and overpriced internet service I have ever used! For those that can appreciate it, I'd rather revert back to dial up internet. Definitely recommend utilizing a hotspot long before you think of signing up for this service.