Sal was quick to respond and easy to communicate with. He spent quality time getting everything…read moredone. I'm happy with the quality and price.

Had a cabling job that no one else would touch, Sal and his team were on-site and finished the job…read morequicker than I could have ever hoped for. Highly recommended and great work.

When our agency moved, we used Dave and Rob to install our phone system. They are the best!…read moreWhenever we have a question or a problem, they always respond very fast and come by to diagnose the problem. We are very happy with their service! Go with them, you won't regret it!

From the owner: Sales, Installation, Service of NEC DSX, SL1100 and SV9100 Systems…read moreSurveillance Systems Access Control Systems Avaya Partner Systems Hosted systems VoIP services SIP service COMDIAL / Vertical systems

Upgraded to fast speed fiber and dropped an unnecessary phone line and DVR so our monthly bill…read more(while still outlandish) would be lower than before. Sounded good on paper, but the actual process was amazingly abysmal: Apparently Optimum believes in labor specialization so we needed two three-hour appointments, one to run a fiber cable from the outside pole to our house, and the second to hook up the inside equipment. The first appointment lasted about 2 minutes; a couple of techs went into the backyard, looked up at the pole thoughtfully and left, having done absolutely nothing. The second tech came the next day, said it's not his job to run outside cables so he couldn't install anything and then disappeared. Tech returned 2 hours later, said he'd run the outside cable after all. It was a warm day and the tech had to drag a tall ladder and heavy wires to the pole with no help. I felt sorry, brought him a beverage. Second tech replaced our modem and TV boxes, stating that we should be up and running in an hour or two at most. Hoping for the best we waited....and waited.....nada. A third tech was dispatched to our house for troubleshooting, said he didn't know how to work with fiber, hung out in his car for awhile and left. I repeatedly called and chatted with Optimum (using my Verizon cell phone) over the next few days to see what the holdup was, got nothing but evasive contradictory answers. After FOUR DAYS of no Internet services, I finally reached a wonderful customer service agent named Kendra who investigated and found out that Optimum had never thrown the switch at their end to get our service back on! Kendra pursued the matter internally and our service was restored. Thank you Kendra! Unbelievably bad customer service and inept management coupled with high pricing? May be a good business model for a semi-monopoly like Optimum/Altice, but a raw deal for consumers.

I live in New Jersey, this company keeps changing rates with "fake promotions to keep customers! my…read moremonthly bill went from 236.37 March of 2025 to 284.31 March of 2026. now i'm paying more for less taking away channels in my so called package like the MLB channel and not reducing my monthly charge, their excuse is you pay for the package not the channel! Which is paying more for less. talking to reps and supervisors about this I get nowhere. These companies are monopolies and don't care! offer no discounts for seniors at all ! thanks.........Ralph F............Elmwood park Nj.......... they are the worst period!!

We are a small company of about 10 ppl and we moved and had Master Telecommunications set-up our…read morephone systems and paging system for 2 of our warehouses. Mr. Vadim was very pleasant to work with. His customer service is amazing. Even the after service. I definitely recommend Master Telecommunications.

From the owner: Telephone systems installation. Telephone system repairs…read more Phone system service. Office telephone systems. Business phone system. AVAYA telephone systems repairs. NEC telephone systems repair. Panasonic telephone system repairs. Samsung telephone systems repairs. Telephone systems sales. Best telephone systems. Phone system for small office.

I came in with my Mom to upgrade our phones on 9/14. Great customer service from Cori Williams…read more Great prices on our new iPhones and we were pretty much in and out. Pleasant experience from start to finish.

Horrible experience. My husband and I went in to get our phone screen protector replaced because we…read morepaid for unlimited phone screen protection and it felt like the employee was doing everything in their power not to help us and kept saying it couldn't be done through we had our account and all the information up saying all we needed was our phone number and we can get a screen protector screen replaced no problem as long as they have it in stock. It wasn't until after pulling their teeth that they said "We only have the iPhone 15 pro max screen protector in stock " which if the salesperson took 5 seconds to actually see our phone would know that's the phone we both have and still refused to change a simple screen protector even though we paid for that service when setting up the account. Though hey I have gotta give it to them at least the company is consistent in disappointing their customers.

Sent back my phone which traded in I have tracking they are behind credits so they are billing me…read morefor two phones. Bad business I

Worst customer Service! Stay far away from this place. I went in for a warranty exchange and the…read moreguys working would not release my new phone that was shipped there because of a tiny Scratch on my screen. Quite honestly I have had a screen protector on my phone since the day I bought it. The guy who removed it cracked it in numerous areas while removing it then claimed the screen was already scratched. When asked to speak to a manager o was told he has the day off and can not be reached. The associate that I was dealing with was extremely rude and had a attitude problem! Needless to say I went to another T-Mobile and had no issues at all with them verifying my phones perfect condition. This place has Very unprofessional help and I urge you to stay far away!