AT&T just completely sucks. I just paid to them and my phone just stops working two days after I…read morepaid. They we would not check my phone over the telephone like they had before because I couldn't receive a code thru a text (my phone would be come on !?!!/ ,). So I couldn't get a code. I could tell them my password and anything else. But I have to go buy another phone. Since I have to buy a new phone I'm just going to go with a new company one that can help me when I need help me there when I need it. Thank you Brenda Meadows

They transferred my service and data to a new phone quickly and efficiently. They have all the…read moreaccessories including charging block, WiFi charger and case, and protective glass. Thanks to Noura who was very helpful and pleasant. I recommend this AT&T store.

Don't get Verizon. As of today Jan 1 2026 these people have no clue what they're doing. I got 2 new…read morephones before Christmas, & went to import 2 numbers. These people are billing me for a number that has never been used, & still billing me for the 2 new ones. On the phone over 2hrs just for them to hang up on me, & can't call back because it's now after hours since I've been on the phone with them forever. Screw yall Verizon, my kids will be going back to Straight Talk, never had a problem.

Amidst all of the Covid-19 scare, my phone decided to quit working. Being without a phone during…read morethis time is not acceptable for my position at work, so I had to get a new one. At a time when I was very hesitant to enter a retail store because I am considered high risk, Josh was very accommodating, providing me with great, quick service and hand sanitizer. I appreciate the efforts made to make me feel comfortable and safe within the store. Josh also provided me with a great deal! I would highly recommend this store to anyone shopping for a phone. The customer service is amazing!

All I can say is a grateful thank you for the service here. We brought in over a dozen iPhones,…read moreiPads and other Apple devices. They gut we spoke to called our collection 'a museum'. He wasn't lying. My first iPhone I purchased just weeks before Steve Jobs passed away. I said I never part with it but we all have to move on and do we did. Everyone we spoke to was very helpful and although most of our collection had no value, that was fine, it's the recycling that Apple does that was what we wanted. Terrific experience for us here and we'll be back. Thanks to everyone we spoke to!

Today was the worst encounter my family had with 2 employees and the manager, except for the…read morerepresentative named Evan. He had another customer with him, and we waited patiently. However, I asked the front person if there was another employee who would help us, but we were told no one was available, although there were other employees in sight just standing and chatting. It was a frustrating situation and Gustavo their supposedly "manager," approached us to see if we needed help. So I asked if he could help us with the phone upgrade and set up the new IPhone. He then said we had to wait for Evan, to which I replied: "So you cannot help us then." What was his purpose in being in the store if he couldn't help the customer while another employee was tied up assisting two families at the same time? The whole time, this lazy and rude manager Gustavo was standing and watching while we were waiting for Evan. Dear Apple Store, you do not need this manager, Gustavo, in that store, on your payroll for doing NOTHING!!! He is rude and dismissive with the customers and is completely incompetent. He does not deserve his title. The other employee Chelsey is another joke. That is all I can say.

Worst experience ever! Manager was incompetent with a horrible attitude when I asked her to enlarge…read morea document and her employee kept making mistakes. I went to Minuteman Press where the person actually listened to my request, treated me with respect, and I was in and out in 5 mins with 0 mistakes. Never going back there again. Such a joke.

Great service and super friendly staff. I Just Needed A Couple Of copies. The guy did it for…read morefree. I tipped 2 bucks. Super nice will be back if needed.

I visited this UPS Store at 420pm on December 6, 2018. I needed to print out a 344 page Law Book…read more There were a couple employees there and I was quickly taken care of. The place was very clean. I was quoted $35 dollars to print the booklet, have it hole punched, and placed into a binder. Sweet!! Total cost was 29.18 Total time spent: about 30 minutes. Excellent job UPS Store. Quick, friendly, and reasonably priced. I will be bringing my printing needs to you in the future. Jim W

The situation- customer here was overcharged with two separate chances to fix they kept the money…read morein the end. Sort of long but franchisee needs to know how they made a customer feel embarrassed, taken advantage of then dismissed. I had purchased a box from them and paid shipping for my item, debit card run through but a few minutes later noticed a spelling error in the address. I had made an error on a street abbreviation. I told them, apologized myself for the mispell and in order to fix it though they said they needed to recharge me to print a new sticker for tracking number,and would do a refund for the full amount then recharge the card the "easiest way" the new amount. Ok I agreed. I guess that's correct way to do it. However, all I saw on one of several receipts was a partial amount charge back, then they recharged me the new full amount. The employee by doing this overcharged me by around ten dollars. She said it would "work out". She had taken over for another employee who was clueless to help. I waited a few days for everything to post to my bank account and now the math does not add up. So there is an overcharge by about ten dollars. How it was handled- I stopped back with receipts in hand and my bank statement pulled up on my phone, spoke politely to the manager. At first he looked at receipts and said it was correct, that I was in the wrong. I had to re-explain to him twice in front of a full line of people waiting to be served. He disappeared to the back, said he was calling the franchisee/owner while I waited. He did, then said he was told to find some paperwork they are supposed to have. He hunted for it. At about the 20 minute mark of waiting he said we have your phone number he has to find papers. I had been polite. I asked can't you just give me back my ten dollars extra you took and owe me? It was on a debit card. He said we'll call you. I mentioned I would stop back later and left. Apparently they can't figure out how to remedy a situation or do math or listen to customer and understand. I did not go back. It is dinnertime and I have kids. The result- I had left store second time with situation unresolved. They kept my money they charged me extra for- isn't that like theft? There was no sorry about the inconvenience. I was still polite as I do not like confrontation, and there was a line full of people I had to talk in front of to explain situation. Seems it's ok that the end result was to embarrass a customer and overcharge her and just pocket the money. This franchisee needs to not only train staff better but since that person was apparently even called and not present at the store, they still should have resolved the situation, not sent the employee on a paper hunt while customer waited. I do not want to waste the gas to drive back over in person again to see if they found whatever paper. They just need to refund it to my card and be professional. They had 2 chances to fix this. Bad business practices. Would have been interesting if I had raised my voice instead of re-explain situation twice and then refuse to leave store until I got my money back, as most people probably would have. It is a shame customers need to get to that point. Business owners sometimes only care about their dollar and not at all about their customers. This review wouldn't post unless I gave it at least one star.

I paid for lifetime free battery replacement on my watch. Recently, I went to the local store to…read morehave the battery replaced and was told it would cost $85.

I have been a customer at this store for 20 plus years ( even when they were in the previous…read moreWinchester location) and I always have wonderful customer service! I have also seen how they treat other customers with patience and respect! I tell everyone who mentions needing to purchase jewelry about their quality and their customer service. My son is now an adult and he is a loyal customer because he knows how they have always treated me!

Great service, fast and reliable! A must use if your local. I would definitely recommend him.read more

Most helpful staff I've ever encountered. We were 3 hours away and have even returned there just…read morefor our vaping needs because of the knowledge, friendliness and customer service we received great job. From the gentleman at the small shop referring their other location and giving us pin point directions. We will return again for our third trip soon from Williamson WV

This store is very close and convenient to my work and home, customer service is ok. They have…read morelarge selection of juices and a few cases of e-cigs. My only issue is that if something happens with your e-cig they are not able to replace anything not even a charger or new tank, coils.. It's a nice place to buy a vape, but if you need anything fixed or replaced after the purchase, good luck.