I had a problem with the USB-C charger connection on my iPhone. I had cleaned the port but it still…read moredid not connect. I was at the Apple store at about 2pm this afternoon and a guy told me the connector was dirty and he would clean it with tools he had in the back. I was skeptical but he brought it back and the connector worked perfectly. I wish I had got the young man's name because he did a great job and made me learn something today and I wanted to mention it in this review. I have a maintenance agreement for my iPhone but he told me the cleaning was free of charge anyway. Great service!!

Waited thirty minutes for a phone case swap just for them to only have a single basic case in…read moreinventory. Should have been relayed when I checked in.

I had major issues using the online and telephone customer service for my new Cricket account. I…read moretook the phone to this store and Osama sat with me for over an hour while he helped me rectify the situation. He was patient with me and with customer service despite being given the same runaround that I was given. He helped me get everything straightened out at no extra charge. He also advised that the phone I had brought had issues, yet never once tried upselling me. This is the sort of customer service everyone wants but rarely receives. Definitely my go-to Cricket store from now on!

I've gone in a few times to do some printing. The staff was very helpful. I was in and out very…read morequickly.

I had an interview early the next morning and submitted an online document request, but didn't…read morerealize it was after 2pm. Max at the front was extremely helpful and courteous. He expedited my order and made sure I had it ready for the next morning. Big thanks to him and the staff!!

The sales rep was very professial and courtesy. He made the purchase easy and explained all the…read moreoptions.

Everyone was nice everyone was very personable and they all seem to know what they were talking…read moreabout. Everyone acted in a professional manner than I appreciated.

I've been getting my batteries changed at this location for so many years! The employees are…read moreknowledgeable and speedy with their service! The 2 year battery guarantee is a great deal (you don't have to worry for 2 full years!) and products are so much less expensive than other retail places. Did I mention the loyalty points? They add up every time we visit! How can you beat that!?It'll always be my go-to spot when we need our watches serviced! Keep up the awesome work!!

I ordered a 22mm replace band for my smartwatch only to find out it's not a 22mm band I needed . I…read moreactually needed a 24mm even though the box it came in said 22mm and the amazon customer service agent said the same . A friend told me that I could come here and they'd be able to switch out the pins for the right size. The woman working there measured the width and the watch face as well and told me that it was a 24mm not a 22mm. She looked for pins while I tried to pop out the pins from the original band the watch came with . Eventually we got them out and she was able to put them in the band I wanted to use . She didn't charge me for it and to be honest I felt like she should have . She absolutely refused a tip and we went back and forth until she finally gave in. The service was outstanding and she was so nice !

There was an event going on at the mall which meant there was a DJ inside the coach store. The…read morestore is not nearly big enough for a DJ to be inside and blasting music. The entire time I was either yelling at a sales associate or my husband just to be heard. It was honestly an awful shopping experience. I would have stayed to pick up a wallet or something else, but since there was loud music I decided to get the item I had on hold and high tail it out of there. Although I'm satisfied with my item I will likely only purchase online going forward. I do not want to damage my hearing while trying to shop.

My husband originally got the wrong color purse for my Christmas present so we went by the coach…read morestore the next day to make an exchange. The color I wanted was actually sold out but we were able to find a compromise and the associate was very helpful. I forgot to get his name, but I really appreciated him! I was a little disappointed initially, but I'm really happy with my purse! Thank you guys for all of your help, I will be back!

The employees are kind and helpful - but I don't prefer their service. It often goes very slow, you…read morehardly can get reception when out and about, and I think it's slightly costly for two people. I used to go to MetroPCs with my mom and their pricing was so much better. Boost just has better deals on phones. MetroPCS charged at least $60 while Boost is charging $94!

Excellent company. Everything has always been exactly what I ordered. They have done car wraps,…read moreletterhead, envelopes, checks, forms, business cards, signs, and banners for me. Great quality, service and prices.