Go see Erica at the gun bar for you firearm needs. First time at the Rural King. Didn't have much…read moretime to look around but I saw the free popcorn and coffee bar which was impressive and a first for me. My first gun bar also. Met a nice man who was buying a gun. I'm an out of state visitor from Oakland, CA visiting some family members, one of whom bought a gun from Erica recently. Great value on prices compared to CA and she was really helpful with letting me compare the weight of a few firearms and checking the bullet capacity.

Terrible customer service... TERRIBLE. They live and die by your phone number or receipt and are…read moreincapable of thinking outside the box to solve customer problems. Customer service girl was short and abrupt from the very beginning. It didn't get any better when it was found that my number was no longer in their system. When a manager was requested he was even worse. I get it's the holidays and they are busy, but still. No apology for not being able to help, no attempt to solve the problem another way. It began to devolve into an argument due to the managers lack of professionalism before I finally just walked away. Amazing who RK thinks is fit to "lead" their brand. Very disappointing, we used to like shopping there.