Very helpful professional willing to take the time to answer a few questions. I was so happy with…read morethe work on he Bose 5 MultiMedia i purchased a better cell phone, one that Matt recommended. Lo and behold like he said it was far better performance. Five Stars .. !! Quality Vendor Buy w/ Confidence ..

Fast service on replacing cracked face on my Iphone... Took about an hour…read more Charged me $92.23 when other stores quoted me over $100 Lobby was dirty ... But, they have vending machines!!!

Oh. My. Gosh! This place is the BEST! I have used them 3 times now. Once for a new battery and once…read morefor a new screen. But the real test came when my phone spent too much time in a toilet bowl. It was completely fried. I didn't think there was any hope. No one--the Apple Store, Best Buy or Consumer Cellular would help. I took it to Nathan at Mr. Phone at 10:30 in the morning. I kept checking back and he kept saying he needed more time. He even sent his associate to a neighboring town to get a part. He just wouldn't give up! Finally, at 6:00 that evening I saw him outside of his store and he said, "I have very good news--we fixed your phone." I almost burst into tears! And it only cost $100. I said, "Are you sure?!" He said they don't take advantage of people. So...they had my phone ALL DAY, fixed an almost impossible fix and charged me a mere $100. I can't recommend them highly enough. If you have a phone issue, save yourself some time and go straight to Mr. Phone. You won't be disappointed!

excellent customer service!! 10/10 so helpful and respectful and VERY fast! I'be used many other…read morerepair service providers and stopped once I found these guys, they're that much better.

I don't understand the one star ratings. I've been to the store a few times, and although it isn't…read morein the best part of town, the staff has always been friendly, efficient, and had what I needed. If you have business at a Cox store, there's no reason to avoid going to this location.

I just wanted home internet and these three stooges working there kept insisting on getting me…read moreunlimited internet with a phone plan, I never wanted unlimited, they took too long to figure out their shit on the computer, they keep saying "but get the phone plan, its cheaper!" and "But the standard is not unlimited!" I said "I don't care! I just want internet for my home" they are trying to play me like a violin and urge me to get the unlimited phone plan, I don't want that shit and kept telling them but they won't listen. They kept talking over each other and over-complicating everything. I just left. Complete waste of time

Do not use this store. They treat you horrible, tell you they are not a part of AT&T while they…read moreare in an AT&T store, wearing and AT&T shirt with an AT&T name tag. I told this kid he was treating my like an ass and he literally told me he was done with me and I could leave the store. When I started to leave then came back and took a picture he stated go ahead, there was nothing I could do to him. They weren't going to fire him no matter what.

I had put off getting a new phone for about 6 months because I dreaded the whole process. In the…read morepast it seemed to take forever and it was just an overall annoying experience .. BUT today Blake at the 37th & Peoria store made it so easy for me. He was funny , fast and very knowledgeable . This will be my new go to At&T store

"Exceptional service at Verizon Wireless! The staff here are incredibly knowledgeable, guiding me…read morethrough the process of choosing the perfect plan while also providing valuable insights on how to rebuild my credit. Their expertise made me feel confident in my decision, and I left the store with not just a new phone, but also a solid plan to improve my credit score. Thank you, Verizon, for going above and beyond!" Oh thanks! More specifically Ramon will direct you in all your purchases. You won't be disappointed

I came into this store very bereft, as AT&T had just lied to me and treated me extremely…read moreunprofessionally. My first encounter was with Jordan who took the time (even though they were busy) to sit with me and work through my issues. AT&T refused to give me a transfer pin to switch carriers. They insisted that I had no choice but to pay off my old iPhone 14+ (stolen) before they would issue that 6-digit pin number. Not only is this unethical, but it is also illegal and I have reported their bad business practices to the FCC. Jordan assisted me in developing new passwords, deleting old information and bringing over ALL of my contacts and photos. I was very concerned about my personal data not moving over after AT&T tried so hard to prevent me from switching carriers. But after sitting at the store for some time, everything did transfer over! When I came back into the store a little bit later to hand in my old iPhone 8 as a trade-in, Thomas was available to assist me. He also sat down with me and explained that this process should not have been so complicated. He was able to update my plan, double check that I finally had all of my data and even spoke with his manager regarding a credit after AT&T overcharged me ($222). The bottom line is Verizon has already outperformed AT&T in just 24 hours! Their employees are educated on the process, take the time to explain things to the average customer and go above and beyond to ensure things are taken care of. I am already happy I decided to switch my cellular service to Verizon, and I am telling everyone who is needing a new carrier to go by and visit with Jordan and Thomas!!