This place is very good. It only took 10 minutes to repair my iPhone and it looks brand new. Highly…read morerecommend!

My husband's iPhone screen was cracked. Mings repaired it in 10 minutes. Very nice and efficient…read moreand convenient.

Horrible staff and management. You'll call to ask if they have phones in stock at this store they…read morewill tell you yes. When you come in to buy it they say oh sorry no sir we don't have it in stock. The employee that makes minimum wage is so lazy and ignorant they can't even do there job right. She didn't even get up to see if they had it in the back. Never had a good experience and will be changing phone services. Also at&t internet is horrible. The worst to be offered.

I purchased a device at this location and within 3 days I experienced issues with it. First I…read morecontacted customer service to advise of the issue and they instructed me to take the phone back to this location. The representative assisting me confirmed that there was an issue with the phone. Initially I wanted to exchange it but, the rep asked the manager, Lidia, for assistance with the return and she was so rude I no longer wanted to exchange the phone. I simply asked for a refund. This is when the transaction went left. After requesting a refund all of a sudden they couldn't process the return. However, when I wanted to exchange the device I received smiles, kicks, & giggles. I was told that I had to return the device via USPS bc I placed a curbside order, which was the only option bc of Covid, and they couldn't find the last four digits of the card I made the payment with. It made absolutely no sense. After calling customer service and speaking to 3 different reps I was advised that their reason for not processing the return wasn't valid. In order to avoid confrontation I went to the Schillinger road location and the young man processed the return and also told me that the Tillman's corner location simply didn't want to process the return. I was completely disgusted. I have been a customer with At&t for 15 years and I have never received such poor customer service. This isn't the first incident I've had at this location but due to covid this was the closest and I thought I would have a different experience this time. I was WRONG. Please visit the Schillinger road location if you need assistance.

Lil' Pug needed the latest iPhone so up to our local Verizon store for the purchase. Mrs Pug and I…read morewill hold off until spring for our upgrades as we just complete the Christmas spend down and want to hold onto our cash for a little bit. This is the spot we have been doing business with for years. All previous interactions have been absolutely boring, like buying a cola Circle K. Transaction with young sales lady was typical and need to download all old info to new phone, have 30 days to return trade in. Well that's where it goes sideways. Lil Pug goes to turn in trade phone and Irish lad informs her that it MUST be turned in to "company store". Nice enough fella, but what is this issue, we have done all our trades here over the years. OK so we must drive across town to drop off trade. If we had known this was a "scab" store and of no use to us we would have started off at company store. Cannot even make payments here? No sweat, we have gas. Drive across town location that we can turn in old phone (that review is at that location). Not sure what genius in charge made the decision to opt out of participating in full store services, but that's on them. We will now do all our phone trades (2 to happen in the coming months) and all accessory purchases elsewhere. Was a convenient location for us, but if we can't do everything here, why bother to do anything if we must go to another store to complete our transaction. I guess we will miss out on the mediocre service here and burn a little more gas for all our phone related business. Good luck and good riddance.

From the owner: Visit our store at Mobile for all your latest mobile, 5G home internet, or business needs. For…read morefurther convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.