I walked into the store looking for some answers for a Older lady that I work with. The first thing…read moreI smell is like a mix between vape smoke and mold. Then I proceeded to here this employ not even wearing company clothes and his pants below his butt tell an older couple "yes I take tips" and talk them all the time from much younger people. I was blown away by this and walked right out. He was suppose to be doing his job and not taking more money for elderly customers. I was about to refer a woman over there but I will never give any business to a company that lets employs act like this.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Austin store today.

We worked with DJ and he was fantastic during our process of transferring two phone lines from…read moreanother carrier. He was patient and helpful with all the questions and extra inquiries that needed to be made to get the phones and numbers transferred properly. Kudos.

Scammers. I walked in for information on international travel. I was given an option that would…read moreraise my bill $10.00 a month. Set up fees alone for what they did was over $180.00. Bill went up almost 50%. I've spent hours on the phone e trying to get everything back to where it was. Wonder if my time and aggravation is worth the commission he got off of me. Still not fixed yet. Have to make more calls.

If I could leave a zero star I would. First, we went to the store to cancel service and transfer…read moreour phones to another carrier. The first person to help seemed helpful gave us the account number and pin and in case we needed a different pin a number to call. So we walked to the other carrier only to find out they had failed to unlock the phones. So the second time we went back they said we had an outstanding balance on the devices so we paid, and they unlocked them. When we arrived back at the other carrier they said we still had the wrong pin, so I called customer service and it took a supervisor talking to the Verizon rep to figure out the problem. Took five hours of back and forth to get phones from Spectrum to another carrier due to Spectrum reps negligence and inability to do their job right the first time. Deplorable.

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 1700 17th St NW. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Austin Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

Good place in the Rochester Mall to get iPhone serviice--quick, effective, got the job done and…read moredoesn't overcharge.

Most excellent service. Joe was fast and courteous. Definitely recommend this business and this…read moreperson. - Al Brentner

I got my iPad screen replaced and I recently cleaned my screen and I now notice fuzz and…read morefingerprints under the screen they put on!! This is extremely annoying and I can't believe I payed $100 for this I am beyond dissatisfied and will not return for anymore repairs my iPad looks worse then when I took it in this fuzz and fingerprints is much more annoying than the small crack in the corner of my screen very un happy

From the owner: FixAPhone specializes in fixing mobile phones and tablets. We also buy, sell and trade previously…read moreowned devices, and much, much more.