This is more of a review of an employee at the Faribault location. Joseph was the most professional…read moreand thorough person I have ever dealt with at Verizon. I may have left Verizon if it wasn't for his in depth help with my problem. In my opinion he deserves a costarring role in Mr. Robot and a fair shake at the presidency.

From the owner: TEAM Wireless is your one-stop shop for all your cell phone, internet, and telecommunications…read moreneeds. We offer a wide selection of the latest smartphones, tablets, and accessories, as well as reliable internet and phone service plans to keep you connected. Our knowledgeable staff is here to help you find the perfect solution for your communication needs. Visit us today and experience the TEAM Wireless difference.

He fixed my friends phone for free when she explained she wouldn't have money to get it fixed for 2…read moreweeks. And it looks like brand new and works very well!!!!!!

Good quality work but terrible customer service doesn't respond to messages I messaged them before…read morethe week started and haven't heard anything all week

Osage US Cellular staff are awesome here in Osage! Wend to big store in Mason City and I will…read morenever again deal with the gal that signed me up she couldn't get me out the door fast enough and so I came to osage and they are the best. Thank you so much and love our small town store!!!!!!

We went into AlliancePlus to look for a washer dryer all in one unit. Casey Olson helped us find…read moreand buy one that we ordered. We stopped in to let him know we were around to pick it up. While we were there he sold us a small freezer.

The staff was very helpful, friendly and knowledgeable. John(manager) and Holly patiently spent…read moreover an hour helping me fix the issue with my phone transfer. The regional manager just happened to be in the store and was very caring/empathetic with the issues I was having. All three of them went above and beyond to make sure they resolved my issue. THANK YOU!

I purchased a new iphone 12 min and several accessories…read more Jordan bang was our associate. She was great, she is so patient and so kind. She walked me thru how to use my phone, recommended a good case and wasnt at all pushy . I highly recommend her and the other associates at the store. I wont go anywhere else. Go Jordan!!! You rock!

We visited this store on Sunday, July 15, 2018. Katie, who was the only employee in the store, is…read moreawesome. My phone completely crashed and she took the time to get it up and running. She did not want me to leave the store until I was satisfied with the solution. I totally recommend going to this location if you want the superior customer service that Katie provides.

I was told that my wife and I's trade in of our old phones would be $1,000 and $895- only to find…read moreout 1 month later (after return period expired) that they were worth only $100 and $85 and we would be paying full price for our phones. Absolute scam.

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

Not great, took forever to get my screen replaced, long lines too since its in the food court.read more

Charged 1.5x the price of a brand new phone to replace the screen and say there was "irreversible…read morewater damage." When asked about it, the clerk said that I should go and get someone else's opinion as there's nothing that can be done for the camera.

Very happy with my experience today at the store! Glad to have stopped in and had them get me back…read moreto Verizon! I would highly recommend !!!

Walked in. Smelled like weed in the lobby. Not one worker in sight. Very odd. Hopefully it was just…read morea one off.

Verizon truly sets the standard for exceptional customer service! The store manager and associates…read moreconsistently go above and beyond to create a welcoming, stress-free experience. They are not only knowledgeable and professional, but also take the time to explain products in a way that feels approachable and personalized. I especially appreciated how they recommended protective options for my new phone with zero pressure--just genuine care for making sure I left confident and prepared. Their efficiency in transferring my data made the upgrade process seamless, and I love the added peace of mind with my new liquid glass screen protector. This location has become my go-to because the team demonstrates integrity, expertise, and a true commitment to customer satisfaction. They make technology feel easy and approachable exactly what you want when investing in a new phone.