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    AT&T Store

    4.2 (5 reviews)
    Closed 10:00 am - 7:00 pm

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    Iowa Cell Phones and Repair

    Iowa Cell Phones and Repair

    3.0(4 reviews)
    36.0 mi

    My spouse went there to get his port fixed on his phone, he even paid a head so it was out of the…read moreway( mind you, we didn't have to pay till the end of service). When's we first dropped it off, he was without a phone the whole day just to find out, they didn't do anything to it because "the port they ordered was not the correct one". So they said they'd work on using what they could for parts and kept it for the night into the next day. We go back just to find out nothing was done to it yet, so we all for the phone and money back since they were just running around in circles. (also around the holidays, so my husband needed he's phone). They told us with all the labor they put into it that there's no refunds... The phone wasn't even cleaned to be repaired. It was never touched. The worker had the audacity to ask me, don't I get paid hourly? How would I feel? And I told him that wasn't ok to ask since not everyone has hourly pay( I'm a tattoo artist). Worker started getting rude so we had to walk away before it got worse. He did say a new port was coming in Friday so only had one choice bec we weren't getting our money back for no labor. We said give us a call when it comes in then.. no call. Just over all, we were trying to be responsible and have the bill that didn't need to be paid yet, paid and they pretty much lied to our faces about working on it when asked the pre paid money back for bad service practice. I guess the customer isn't right at all to them and don't wish to make it right. (left a voice mail for the owner and STILL have not gotten a call back, this was about 2 weeks ago.)

    These guys repaired by cracked iPhone 6 screen at an awesome price. The did it in an hour and I was…read morequite pleased with the results. I highly recommend.

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    Iowa Cell Phones and Repair - We are an authorized Trident, Otter and Pure Gear  Retailer

    We are an authorized Trident, Otter and Pure Gear Retailer

    Iowa Cell Phones and Repair - Lots of cracked screens we see

    Lots of cracked screens we see

    Iowa Cell Phones and Repair - One of our Logos

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    One of our Logos

    Verizon

    Verizon

    1.0(2 reviews)
    2.0 mi

    We had a 2pm appointment with a particular clerk/salesperson/associate. When we got there a few…read moreminutes early, it made sense we would need to wait. But not an hour! The person we had the appointment with did not even acknowledge us. Awkward, since we kept looking at him. An "I'll be with you in a few minutes" goes a LONG way. We asked for help from another associate after an hour. That person said they couldn't help because the person we had the appointment with has all the original information from when we set up the account. WHAT? So we waited longer. Finally, that second associate decided to help. That took about 30 minutes and we were done. But we were there for 2 hours and 30 minutes. With an appointment. Not good! My suggestion - when you have an appointment with a customer and you start working with a different customer knowing that work will be interrupted, tell them! It's easy to say, "I can get you started, but I have a 2pm appointment so I'll have to move to them when they get here. I'll either connect you with another associate or I'll get back to you asap." How difficult is that?? Most people will understand if you communicate with them. We were even more irritated because this was the 3rd time we'd had to go in to get things clarified. The billing does not make sense to us. We keep getting the same message about the bill changes, which don't really fit with what we originally purchased, but what can we do about that now? Not much. But it would be nice to be acknowledged rather than awkwardly ignored while we wait for our appointment. For our part, maybe we should have caused a scene instead of being mature and patient. Perhaps next time...

    They can't do squat when it comes to your actual account meaning you need to go to a official…read morecorporate Verizon to do anything account related you can't even use you're accounts credit at this store! And to top it off they have a small stock resulting in little to no options for products and not to mention the less than professional employees. Got a bunch of high school dropouts running the place.

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    Verizon - Outside looking in

    Outside looking in

    Verizon
    Verizon - Outside looking in

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    Outside looking in

    AT&T Store - mobilephones - Updated May 2026

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