Good place in the Rochester Mall to get iPhone serviice--quick, effective, got the job done and…read moredoesn't overcharge.

Most excellent service. Joe was fast and courteous. Definitely recommend this business and this…read moreperson. - Al Brentner

I had this place replace the screen on my phone a while back. This was the place where they were…read morevery faux friendly and happy to see me. Until I paid. Then it was "step away from the desk" when I came back to pick up the phone. Very unfriendly. Don't.

Unprofessional don't stand behind the phone in spent 450.00 on a phone noticed right away the…read morephone kept saying I needed to check the sms card .2 weeks went bye finally after dropped calls rebooting phone etc... etc...I went back so the kid says I might have a bad sms card so I went to Verizon to get a new one and gave it a few days and he said if it doesn't work then the phone is bad.braught it back and spoke to the owner and right away started dodging the time of warranty I had this from day one .terrible service i told him look this is with in the warranty it's been going on from day one his reply was if you give me attitude I'm not standing behind anything. He's 2 for a nickle shit person and service..I strongly advise don't buy from them

Tina was amazing. i walked in to have my phone port cleaned, was expecting a long wait, and was…read morepleasantly surprised to be welcomed in to the store by Tina, the manager. She told me that there was one person ahead of me and that she would get to me asap. When it was my turn, Tina could tell that I was not comfortable standing and offered me her chair. Her kindness touched me. Other customers were coming in. Tina acknowledged each person with a kind word and managed to get to each and everyone, by multitasking and making sure that each customer was satisfied. Tina fixed my phone in moments and I ended up adding batteries and light bulbs to my order. The prices were fantastic and Tina was the best!

I have used Batteries Plus in California prior to moving to Mason City Iowa. I have used Batteries…read morePlus in Mason City on several occasions over the last year for phone repairs and battery product purchases. The folks there have never let me down. My sons iPhone repairs seemed impossible due to major damage but each time they were successfully fixed, saving me the price (several times) of a new phone. Kind, honest, courteous, and professional service. Tim, the manager, appears to run a great store. Satisfied customer, Robert Miller

Today I needed an atypical phone repair, and I wasn't sure they'd even help me out. I had put a…read morelens protector on my camera lenses awhile back and it had a scratch on it so I attempted to remove it. But it was stuck to my phone quite firmly. In my trying to remove it, I cracked it, and finally broke it into pieces, right over the phone lens - but it still wouldn't budge. I finally did what I should have done to begin with - take it to Ubreakifix. Jay had the whole mess taken care of in a matter of minutes, without harming the phone's lenses, and at no charge. He really made my day. It was a great reminder of why we don't go anywhere else but Ubreakifix. Thanks so much, Jay! I really appreciate you!

I took my phone in yesterday after it fell into a muddy creek bed. Miraculously, the rest of the…read morephone had been working just fine after sitting in rice. The only issue I had before bringing it in was moisture on the camera lenses. I brought the phone to attempt to have the water cleaned up. When I returned to pick up my phone from this business, the tech asked if I had removed the SIM card. No, I had not touched my SIM card. He looked concerned and took my phone back. After a decent wait, a different tech came out and said the SIM was no longer working, and that the moisture damage likely slowly crept in. Sure enough, the SIM was no longer working. I ended up spending the rest of my evening buying a new phone. When I got home, my husband checked to see if the SIM card was still there. It was; however, it was completely dislodged and jammed below the SIM card holder. Again, I never removed my SIM card. Something clearly had gone wrong in the two and a half hours ubreakifix had it....yet I was told "it must be moisture damage." I am furious. My phone was working fine before I brought it in to ubreakifix. I wish I had never brought it to them. I feel like I paid $75 to have someone render my phone useless. I lost all of my contacts, messages, pictures, and videos from the last four years. No, none of my data would transfer because, since picking my old phone up from ubreakifix, the phone no longer connects to the internet or Bluetooth. I will likely need to pay another service to attempt to save my data. Needless to say, I will never use this business again, nor would I recommend anyone else use it.

Not great, took forever to get my screen replaced, long lines too since its in the food court.read more

Sells cheap accessories that have been marked up by at already 25x the cost. Claims their is a…read morewarranty for accessories but one question further it was obvious he was all talk. Went to him a couple times to fix a cracked screen each time it made phone worse. I just don't trust him

If I could I would leave NO STARS. The owner quoted me 100 to 125 to replace the speakers in my…read more2012 Mac Book Pro that he has worked on before. He called today 09-10-24 and told me it was done, the cost 219 dollars. He gave me all kinds of excuses of why it cost so much. Mind you he has been in business 5 decades and was very proud of telling me so. Let me get this right he has been in business 50 years and quotes me 100 to 125 and then proceeds to jack up the price over 100% of his lowest quote and almost 100% of his highest quote. He did give me a Veterans discount of 21,69$ so what, he went above and beyond to take advantage of me. I highly recommend that you do NOT HAVE REPAIRS DONE THERE. Oh BTW he said my computer was different then any other, again really 50 years in the business and the is how you treat repeating customers.

In January of 2024, my Dell gaming laptop had its motherboard suddenly stop working. I brought it…read moreto Geeks2U, who quickly diagnosed the issue, ordered me a new motherboard, and installed it. I appreciated their professionalism as well as their excellent work. Their prices were extremely fair. I would definitely recommend them to anyone needing something fixed on their laptop. Mine is working even better than before.

Good quality work but terrible customer service doesn't respond to messages I messaged them before…read morethe week started and haven't heard anything all week

He fixed my friends phone for free when she explained she wouldn't have money to get it fixed for 2…read moreweeks. And it looks like brand new and works very well!!!!!!

I had battery for iPhone 5s replaced there. It took 10 minute even as walk-in. I had issued with…read morethe battery showing correct charge level. I went back the second day. They put another one in mi questions. It could have been defective unit. Fast service, fair price. I would go back and recommend others to this place. Keep up the good job and thanks. Every seemed fine for a day. I had the unfortunate luck of cracking my screen. I took it for replacement and ever since my phone drained the new battery in matter of hours if lightly used. Heavy use would kill it in few hours. I took it back twice, they can't find the obvious short that is causing the phone to die so fast. I would highly not recommend their service. I should have gone to the Apple Store. It is 70 miles away but it would have been worth it.

I want to put a shout out to "i.mobile.repair" here in rochester. I've been in their store 3 times…read morein the past 3 days to try and get my phone working. Each time they have installed a new screen and let me try it in store WITHOUT PAYING. My phone is truly broken so I need to buy a new phone, but i.mobile.repair saved me $100.00 by letting me try a fix before I actually bought the parts. Their prices are very close to DIY cost but you don't have to do the work. I will no longer be fixing friends phones for them. Instead I will be sending them here. Service like I received isn't common anymore. It's so uncommon that I signed up for yelp to write this positive review.