We found a phone on the sidewalk that was locked, but I was able to get to the T Mobile screen…read morebefore the battery died. I called the N. Maple T Mobile store and spoke with someone who told me to bring it in because they would be able to figure out who the owner was. The next day, my husband took the phone in. Not only did they tell him they had no way of locating the owner, they were rude and spent the whole time he was there trying to convince him to switch over his own phone service to T Mobile. Bait and switch to put it mildly. They wasted his time. We'll be taking the phone to the police station instead. Go elsewhere for your phone needs.

The T Mobile crew in Ann Arbor is amazing - Nick, Abraham, and the rest are at your service to be…read morehelpful, quickly, and effectively, always exceeding my expectations regarding products and services because they know their business so well. They remember me by name, so going there is like seeing friends, friends who are eager to help.

Worst Customer Service. Worst Internet Service. Horribly Managed Company. DO NOT BELIEVE…read moreANYTHING THE SALES REPS TELL YOU. I have been tricked big-time into getting "Faster Internet Service" through these scam artists. I was told that my internet would be twice as fast as my previous internet... and it turns out it is three times as slow. The kickers? I am locked into a 3 year contract that I cannot get out of, I am paying $350 a month vs the $150 I was paying for faster internet, and finally I am not forced to buy another internet service and just use this for our VOIP lines. So not only do I have to pay for another internet, I have to do this for three years. They have given us nothing but trouble since we started, never return our multiple calls or emails. The second we signed the contract, everything changed and they left us for dead. This company company has an excellent sales force... and thats about it. Nothing to back them up. Never ever ever will do business again with this $10,000 mistake

Cbeyond may be the single worst company on the planet. We signed up to try to improve our internet…read morevisibility, only to find out that they are primarily a telephone company. In less than three months we wanted to cancel the service and we were told that we would have to pay $14,000 to get out of our contract, or the full amount of the term. We are a upstart company, and the price was significantly more than we could afford for what they actually did. The call clarity of the phone calls is a joke, and internet speed is incredibly slow. We have been told on multiple occasions that they would be happy to double our internet speed, with no help to call clarity, for an additional $250 a month. Another fun part, is trying to get a hold of the customer support line. I am typically on hold for 45 minutes. If these people contact you, run.

We hated our service with AT&T but felt trapped. Since switching to Insider Telecom we have saved…read moreso much money! Not only have they been very helpful with their own product but they have worked with us and our building's limitations. Chuck calls and checks in on us just to see if everything is okay. Other businesses in our building have switched to Insider Telecom as well and like us are very happy they did.

From the owner: We are your businesses Local Phone Company!…read more We provide phone service to small businesses. Our service includes: Phone installation, Phone system remote hosting, Network Services, On going support for phone and network in the Ann Arbor and Ypsilanti area.