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    T-Mobile

    3.5 (56 reviews)
    Open 10:00 am - 8:00 pm

    Services - T-Mobile

    Telecommunications

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    Craig T.

    Well thanks T-Mobile for the free tumbler on Tuesday. Also thank you Auntie Nadine.C for reminding me I forgot all about free Tuesday . Since I was near Pearlridge I decided to stop at the T- Mobile location inside Uptown Pearlridge. Located ground floor near TJ Max . I was very lucky no line because my fellow Yelp buddy Paul .C post that the T-Mobile he was at there was a line . It's good to be a customer of T-Mobile because every Tuesday they have something going on. Support local

    Fresh G.

    Hey everyone, if any of you did not hear about that t-mobile internet trial yet, PLEASE keep in mind that it is not a "FREE" trial as the sales rep says! They will tell you that your address is eligible and that you may choose to try out their internet services for 2 wks and if you are not satisfied with the connection, you would just have to return the device by a certain date and you will not get charged. Total bullshit! I am still debating on driving my ass back to t-mobile to speak to them regarding this situation. I literally just went there to add a apple watch and don't get me wrong, the male who had helped us was kind and polite but then FAILED to mention about being charged to try out their internet. I know damn well he did not inform us about this bill and we asked him multiple times if we were going to get charged and he reassured us that as long as we return the device within the 2 wks, we will not get charged. (mind you, he even wrote the date on the receipt) SHAKE MY HEAD. This is so unethical to do these kind of stunts to your customers, really really, it was like getting customers to sign up for those fake "free magazines" but only to get billed after an amount of time. HORRIBLE! I am currently at work so I do not have the receipt on hand cause I would mention this employees name, but I am too furious right now that I just had to get my warning across. I recommend that if you decide to go there to do any purchasing and they try to persuade you into trying their internet, just be sure you keep in mind, that if you do decide not to proceed with it, you will still get a fee. Gosh I am so livid, people like this is disgusting.

    De'Lissa R.

    I was looking to get a new phone line and came here to get a quote. Came in on a Thursday 5/6 at around 1:00pm and there was no wait. I'm unsure of the girl who helped me but she was very informative. She attempted to get me the greatest deal and although I did not end up making my phone line here, she was still very friendly even when I left which I appreciated. Very good & professional customer service!

    Deal as of July 2018

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    1 year ago

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    2 months ago

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    2 years ago

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    2 years ago

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    5 months ago

    They don't have any live agents in customer service to discuss issues! Everything is AI! I am switching companies asap!

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    11 months ago

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    10 months ago

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    11 months ago

    Brenton did a good job!!! Prepping ahead of time so saved time for my mom when she came in. Thank you!

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    2 years ago

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    3 years ago

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    8 years ago

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    3 years ago

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    6 years ago

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    T-Mobile

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    5 years ago

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    6 years ago

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    3 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    11 years ago

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    8 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - T-Mobile

    Review Highlights - T-Mobile

    Iolana was kind enough to switch my face plate on my phone and made it look new again.

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    Hawaiian Telcom

    Hawaiian Telcom

    (1.3k reviews)

    Downtown

    Oh my... Hawaiian Tel…read more.. We moved to a new place, and a technician came yesterday to install the internet. Right after he left, the connection started acting up. After spending about 40 minutes troubleshooting with support, they told us the installation was done incorrectly and that the technician needs to come back. Basically, now we get internet for 10-40 minutes if we're lucky, followed by 5-20 minutes with no connection at all--and there's no way to predict when it will come or go Extra star from my previous review: I also made sure to ask them not to charge me for the transfer/ service since it hasn't actually been provided and they agreed to that, and wait time on the line was only 15 min

    Ma Boo Hai Hawaiian…read moreTelcom is going to be the source of so many heart attacks and strokes on this island. You can never get a person from Hawaii. It's always people from the Philippines. Always! It is impossible! We called once to fix our internet. Tele-operators in the Philippines were so useless. Can we speak to someone in Hawaii? No Do you know why they are so late? No Will you be able to send someone today? No What comes after Filipi? No. We asked accounting because sometimes they can forward you to someone who can act if you threaten loss of money... still no. They only go worried about or situation when we threatened to give them a shitty survey review. Installs are quick to act. Repairs can take months... After months of waiting on internet repair. We had enough! So to work around their useless tele-operators. We called to Install... just so we would have a worker come in to the office. We spoke with them. Stated our problem and they fixed it on the spot with a phone call! Hawaiian Telcom should change their name to Filipi NO Telcom.

    Servpac - Disaster Recovery Office Space at Servpac's MTP Data Center in Mililani

    Servpac

    (15 reviews)

    Kalihi

    If I could rate this company with zero I would. DO NOT ENGAGE with this company. Run away. They…read moretalk a good story but implementation and service is the worst I have experienced in 30 years in business. The call the center is in the Philippines. When you need local help you need to go through layers of "so-called" offsite help. When you need a tech to be onsite especially when doing the cutover. They told us you can do it yourselves. That didn't work and now they are sending a tech over since our phone service still doesn't work when we asked several times for a tech to be onsite. It has taken us over a month from porting to still not having phone service. Their solution is that you have to buy more services which then takes LONGER to implement. I get companies are enamored with saving money with outsourcing, but at the end you end up losing clients with the crappy service. Wake up ServPac. We are trying to help local companies, but you need to step it up!

    Be careful before you make a contract with this company. In the terms of agreement it looks like a…read more3 year deal. It's actually written in big letters, but it says 5 years in a smaller letter font in the order sheet. After 4 years in their contract, we had to cut costs during this hard pandemic situation and we are down sizing and wanted to terminate the contract. But they are still asking an early termination fee over $1800. No other communication company recently is asking for a 5 year contract. It's sad... In addition, they raised the monthly fee from $136.07 on the contract to $146.31 without any notice. It is automatic pay from my checking account, so nothing I can do.

    T-Mobile - electronics - Updated May 2026

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