TL;DR: 4/5 stars because lack of appointments led to backup and longer wait times. GREAT Customer service. The thing that stands out about T&W is their Customer Service. From my first phone call inquiring about prices to physically stepping in their store everyone I spoke to was pleasant and respectful. I shopped around and compared prices between Hibdon, Tirerack.com, and a few others and T&W had the best OTD price, so I went with them. In fact, when I was paying, a lady came in for a tire that needed filling up. They were too busy to get to her right away and she was in a hurry and didn't have any change. So the manager took 50 cents out of his pocket and directed her to the closest gas station with an air compressor. That's the kind of service I like to see! My only complaint is that they were so busy, it took longer than it should've for my new tires to get put on. It seems logical that they'd take appointments for something like new tire installation, since it's a bigger job, but maybe I didn't ask the right way. read more

We got a quote and eventually purchased 6 tires for our motorhome. We had to have new valve stems installed. After installation we inspected after it was pulled out of the shop (which i always recommend) I noticed no valve stems for inflating the inside tire. I returned to the store and someone from the back told me I could get on my hands and knees and reach back up in there to check the air pressure. Keep in mind I just paid several thousand dollars for tires. I told him that as not acceptable, he explained that our old ones were custom made and he did not have them. After some discussion he found extensions for the inside tires and had his guys attempt to put them on. His employees then noticed that the valve stems were not bent up to be able to even check the pressure on the tires. Had to return to shop to have them bend the valve stems up to put the extension on. Make sure to inspect your new tires. read more

My son bought a trailer at an online auction knowing that it needed 4 new rims and tires. Nate at T&W took great care of us - went out of his way to find 4 rims and sent someone out to look at the trailer and make sure they would fit. What could have been an hours long ordeal was made easy thanks to Nate and his staff. We greatly appreciated the over-the-too customer service! read more

I have taken 2 of my vehicles here for service in the last 6 months. Every time I stop in, they are polite, professional, and quick. They regularly exceed my expectations. I will definitely use them for all my cars in the future. I bought tires, got an alignment, and had leaks repaired. read more

from out of town visiting and noticed I had a screw in my tire. Chose to come here for a patch because of seeing some good reviews. Staff was friendly, didn't have to wait long for the patch, but then customer service went a lot further when they gentleman working the front desk came outside to check my tires (because I told him I was traveling back home) and he said my tires needed to be rotated, and they found a bad lug nut Such great customer service to make sure I travel safely . Very helpful with my questions since I am not car Savvy. Really really recommend this business! read more

Having just relocated back and looking for a dependable tire company as we buy several sets a year for vehicles, we thought we would try this one. Well all was well when purchasing and paying but they don't service what they sell. Bought top of the line and what a waste as the closest dealer for Continental Is in OKC. Well guess that's where we should buy em. No damage to wheel and tire separation (bubble) in side wall not a road hazard. Tire is 3 months old and about 5,000 miles . just noticed a bit of vibration coming back from Tulsa. Time again for a change after wasting few k on them in 2015. Service after the sell is a zero. Won't be back. Other than that it was all good. No sweat on either part. Update. Another vendor in town replaced and adjusted per Manufacturer. Enough said. read more