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    T & W Auto Sales

    1.0 (1 review)

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    1 year ago

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    Toyota of Gastonia - Toyota Tacoma

    Toyota of Gastonia

    (145 reviews)

    I was looking for a 2016 Tacoma Off Road with crew cab and manual transmission and started my…read moresearch on Toyota.com. I've corresponded with 5 dealerships that asked me stop by to start the process and they don't even have the truck or any intention of locating since I wasn't physically there. Toyota of Gastonia was different, Dan Matkin send me an email and asked me to text him what I was looking for. We spend about 20-30 minutes texting and he was able to locate a truck and came to an agreement on the trade-in and purchase price on the vehicle. Granted Dan give me an estimated trade-in on the assumption that I was truthful with the condition of the SUV, the price was more than fair. I called and spoke with Nick Thompson and left a deposit on Friday and was called on Monday to inform me the truck was ready for delivery on Tuesday. We stopped by and dealt with Kevin Brown because Dan wasn't available, but he had handed Kevin almost all the paperwork and there was no bait-and-switch tactical involved. I was initially a bit reluctant, but Kevin was a great guy also. I was initially sold on the 2.9% for 72 months, but the promotion ended a day before while they were transferring the truck from another dealership. I did confirm the promotion rate ended through other dealerships as well, so it wasn't their fault. The best they had was 3.9% for 72 months, but Nick Thompson was able to meet me in the middle due to my credit score and off we went to the finance manager at the sister dealership at Mazda in well under 30 minutes. We planned on transferring the plate from our existing SUV to the Tacoma, but didn't realize that that wasn't possible if my wife, who financed the SUV, wasn't on the loan also. So in the middle the singing we had to start over again to add my wife to the loan and registration for the Tacoma and spend an extra 30 minutes. Jay Kumar, Finance Manager, had another customer waiting but never appears to be frustrated and he educated us on the different service contracts but was never pushy. We left after 90 minutes after arrival to take delivery of the Tacoma. But it doesn't end there, a few days later we received a tin box with cookies which were actually pretty damn good. I also had to text Dan again to get an official odometer reading so we can cancel the existing service contract on the trade-in. He responded promptly and still provide excellent customer service, even after the deal had already been closed. Buying a car at Toyota of Gastonia was by far the easiest and fastest car purchase experience for me and I've purchased new on several brands such as Acura, BMW, Honda, Nissan, VW and now Toyota. As with anything in life, your miles may vary. It all depends on who you get on the other end of the line. Dan, Nick, Kevin and Jay are definitely assets to Toyota of Gastonia.

    Absolutely the WORST car buying experience EVER.. Poorly trained staff did not deliver on what was…read moresaid.. Huge runaround of course AFTER the deal was done.. No manager has a working voicemail .. Mailboxes are always full.. Terrible customer service I have had to escalate my situation with Toyota Corp... Zero give a shit factor in resolving a very unhappy customer.. I do not recommend this dealership don't walk, RUN AWAY..

    BLVD Select Preowned Automobiles

    BLVD Select Preowned Automobiles

    (1 review)

    We just bought a pre-owned Jeep from this dealership. We did a lot of online research before making…read morea decision to buy. I looked in NC, TN and even in Georgia and found more than we expected at this dealership. I have made several purchases of RV and automobiles at large dealerships in the past several years in the Charlotte area. I have to be honest I was worried about going to a small dealership but discovered a real gem. They not only had the best price on the Jeep, but they gave us what I wanted for my trade-in without knowing what I was going to accept. No harsh haggling, pressure or guilt applied by anyone. Brian Watts was our sales person and he was wonderful. The sales manager and everyone else we came into contact with were pleasant and you could tell they enjoyed working at this dealership. We were treated with respect, no high pressure sales and were not chased down on the phone to make a purchase. From the moment we arrived at the dealership we had the best car buying experience ever. The entire 2 hours it took from walking in the door to driving home in our "new to us Jeep" was a pleasure. If you are looking for a better experience when buying a car... this is the place. I gave them a five star because they deserved it! Debbi and Chris Carroll, Mooresville, NC

    From the owner: Sure, some people say it's just a car, but at BLVD Select we know it's about more than…read moretransportation.... It's about riding through life on Your terms. BLVD Select Preowned Automobiles is your friend in the car business! We have two decades of experience in working with all types of credit hurdles that good people deal with because of bad situations. We are patient and will listen to your situation because we are on your side. The goal is to work as a team to solve your transportation needs. Apply today and find out what it feels like to get your approval, FAST...

    Mcadenville Motors

    Mcadenville Motors

    (20 reviews)

    I strongly recommend AVOIDING McAdenville Motors…read more I purchased a truck from them at the end of January, and as of today (March 19th), I'm still dealing with issues they promised to fix -- along with serious new concerns that should have been disclosed upfront. At the time of sale, the passenger-side mirror was broken and held in place with zip ties. The salesman assured me it would be replaced, that the part was already on it's way and they they would have it re-directed to my house. After weeks of waiting and no communication, I followed up only to find out they ordered just a small mirror piece -- not the full assembly we clearly discussed. A full replacement is costing me around $1,200. It gets worse. When I took the truck to a Ford dealership for a recall, they refused to perform the work because the windshield had already been replaced with an aftermarket one -- something that was never disclosed to me. A day or two before taking the truck to the dealer, I noticed water pooling in the passenger-side floorboard. I assumed it might be a clogged A/C drain, but after inspection, the dealer had to pull up the carpet and found sand and water underneath. I've now spent $2,000 out of pocket just to investigate and clean this up -- and I'm left seriously questioning whether this truck has prior flood damage despite having a "clean" Carfax report. Between the failure to follow through on promised repairs, lack of transparency, and the unexpected $3,200 in costs I've had to take on, this has been an incredibly frustrating and concerning experience. If this is how McAdenville Motors treats their customers, I would strongly advise you to take your business elsewhere.

    This company is garbage they waited till night to sale me the car I wanted me and my wife was down…read morethere for bout 3 hours before dark.I test drove car bought it then next day I come out see all doors are coming inglued(2016 charger rt) I've had said car 1yr4 months caytilac converter has gone out had to have a new drive shaft need spark plugs front suspension went bad had to have a brake fluid flush and I mean if you can sale someone shit like this we're is the limit?

    T & W Auto Sales - car_dealers - Updated May 2026

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