Had a great experience here buying my new truck !!! Eddie was great and Rodney shined her up for me…read more!!!!

I strongly recommend AVOIDING McAdenville Motors…read more I purchased a truck from them at the end of January, and as of today (March 19th), I'm still dealing with issues they promised to fix -- along with serious new concerns that should have been disclosed upfront. At the time of sale, the passenger-side mirror was broken and held in place with zip ties. The salesman assured me it would be replaced, that the part was already on it's way and they they would have it re-directed to my house. After weeks of waiting and no communication, I followed up only to find out they ordered just a small mirror piece -- not the full assembly we clearly discussed. A full replacement is costing me around $1,200. It gets worse. When I took the truck to a Ford dealership for a recall, they refused to perform the work because the windshield had already been replaced with an aftermarket one -- something that was never disclosed to me. A day or two before taking the truck to the dealer, I noticed water pooling in the passenger-side floorboard. I assumed it might be a clogged A/C drain, but after inspection, the dealer had to pull up the carpet and found sand and water underneath. I've now spent $2,000 out of pocket just to investigate and clean this up -- and I'm left seriously questioning whether this truck has prior flood damage despite having a "clean" Carfax report. Between the failure to follow through on promised repairs, lack of transparency, and the unexpected $3,200 in costs I've had to take on, this has been an incredibly frustrating and concerning experience. If this is how McAdenville Motors treats their customers, I would strongly advise you to take your business elsewhere.

I was looking for a 2016 Tacoma Off Road with crew cab and manual transmission and started my…read moresearch on Toyota.com. I've corresponded with 5 dealerships that asked me stop by to start the process and they don't even have the truck or any intention of locating since I wasn't physically there. Toyota of Gastonia was different, Dan Matkin send me an email and asked me to text him what I was looking for. We spend about 20-30 minutes texting and he was able to locate a truck and came to an agreement on the trade-in and purchase price on the vehicle. Granted Dan give me an estimated trade-in on the assumption that I was truthful with the condition of the SUV, the price was more than fair. I called and spoke with Nick Thompson and left a deposit on Friday and was called on Monday to inform me the truck was ready for delivery on Tuesday. We stopped by and dealt with Kevin Brown because Dan wasn't available, but he had handed Kevin almost all the paperwork and there was no bait-and-switch tactical involved. I was initially a bit reluctant, but Kevin was a great guy also. I was initially sold on the 2.9% for 72 months, but the promotion ended a day before while they were transferring the truck from another dealership. I did confirm the promotion rate ended through other dealerships as well, so it wasn't their fault. The best they had was 3.9% for 72 months, but Nick Thompson was able to meet me in the middle due to my credit score and off we went to the finance manager at the sister dealership at Mazda in well under 30 minutes. We planned on transferring the plate from our existing SUV to the Tacoma, but didn't realize that that wasn't possible if my wife, who financed the SUV, wasn't on the loan also. So in the middle the singing we had to start over again to add my wife to the loan and registration for the Tacoma and spend an extra 30 minutes. Jay Kumar, Finance Manager, had another customer waiting but never appears to be frustrated and he educated us on the different service contracts but was never pushy. We left after 90 minutes after arrival to take delivery of the Tacoma. But it doesn't end there, a few days later we received a tin box with cookies which were actually pretty damn good. I also had to text Dan again to get an official odometer reading so we can cancel the existing service contract on the trade-in. He responded promptly and still provide excellent customer service, even after the deal had already been closed. Buying a car at Toyota of Gastonia was by far the easiest and fastest car purchase experience for me and I've purchased new on several brands such as Acura, BMW, Honda, Nissan, VW and now Toyota. As with anything in life, your miles may vary. It all depends on who you get on the other end of the line. Dan, Nick, Kevin and Jay are definitely assets to Toyota of Gastonia.

Total LIARS sales and service . I'll never deal with them again. They use bait and switch tactics…read more The lying NICK had ne take 2 hours out of my day for a car that wasn't even there. I'm filing a complaint with fair trade commission and BBB. This is unbelievable! Those people obviously don't need to sell cars. I wouldn't buy from them ever I can't stand liars! If I could give them a 10 star negative I would.

After I got off work on Saturday, I went to JNF Motors to look at a Nissan rogue. I saw the car on…read moreanother website and decided it was what I wanted. I had my financing already approved. Rell and Isaac were great! They made sure everything went through and worked to make sure I walked off the lot with my dream suv! Thank yall so much!

From the owner: Enjoy the thrill of driving a high-performance vehicle from our lineup, where excellence is…read morestandard.

Every person there was kind, helpful & knowledgeable. Buying…read morea car is scary ... these are men you can trust!

I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

Traded the 2006 Ranger XLT 4wd in on a new, fully equipped 2019 Ranger Lariat SuperCrew Cab. Good…read moredeal, handled promptly. Salesman even bought my 2006 traded in for himself. Getting numerous Ford accessories installed is another story, but everything worked out in the end. Annual Service has been performed there 3 times with no issues. Quite the drive for me as there are several Ford dealers closer.

Stay away from here! Sales department is vary rude and will NOT try to work with you at all. FeFe…read moretold me to "go fuck your self and your credit bitch". Vary classy what a joke.

I was extremely satisfied with Cassie Harlow for her honesty and patience with helping me to find…read morethe correct used car within my budget. The whole staff was very upfront with all information and answered all my warranty and technology questions.

Service Manager, Daniel, and his staff are top-notch! Whether it's a routine oil change, new brakes…read moreor a larger repair, the job gets done efficiently by expert technicians! A+++

We purchased a car here with salesman Tae Daniels. He was professional throughout, helped us with…read moreeverything we needed, and we love our car. Highly recommend!

Tae and Tony are a dream team! I just purchased my vehicle from them and the process was seamless…read more Great experience!

Great car buying experience at Gastonia Chevrolet Buick GMC. I intended on going to another Buick…read moredealership based on prices I was researching online but happened to be down the street from this dealer a few days before I was planning to go to the other one. I decided that since this is much closer to my house I should stop in and see if they could do the same prices. Everyone was very helpful and friendly and they were able to keep me in my budget. Jeremiah was my sales-person and he was great to work with. I love my new Buick!!

My son and I recently visited the dealership to purchase a truck, and unfortunately, it was the…read moreworst experience I have ever had at a dealership. The salesman was pleasant and professional throughout the process, but our experience with the finance manager, Josh, was extremely disappointing. When we asked him to explain how he arrived at the numbers he presented, he became visibly frustrated rather than taking the time to answer our questions. As customers making a significant financial decision, we felt it was reasonable to ask for clarification. Instead of addressing our concerns, Josh became rude and unprofessional. He eventually stood up and said, "Well, if y'all have already made up your mind, you can just leave." This comment was completely inappropriate and made us feel unwelcome.