Have been helping me do embroidery for my clothing brand since 2020 I love the quality of work…read morethey're honest and punctual with dates that they say it'll be done come by and get taken care of by the best in Covina

If you own a business this is last place I would use due to customer service and quality of work…read more The value of what you pay and the service you receive is just not worth your time. They act like they are doing you a favor when they should be trying to get your business.

Very poor service!!! I paid $40 for 2 hats that I bought…read more Mind you I bought the hats myself. I have had many products done by him. After leaving the scream print lifted I came back and explained. He added more heat to it which made the screen print bubbly and look bad. I explained that it looked bad. He became irrate! I was just pointing out that it was not ok for it to look bad. It was not a cheap hat $20!!!! He started yelling saying that the material he pays for is $60!!! Wow! I was never yelling nor rude. I just needed a good hat for my daughters comp. I don't think I will ever be coming back. Please be mindful and ensure you are there to ensure your custom order is done right! He will not fix any issues he does wrong!!!!! You can go elsewhere for cheaper too!!!

Asked how much is the cost for a T shirt design. its for a 4 year old girl…read more he says "its 25.00 but I can do for 20.00".. So I agreed. emailed him the picture. he printed it and made the shirt. when he was done "its 25.00" then acts dumb stating "you can ask around I'm the cheapest here" if you offer 20.00 and a customer agrees for 20.00.. you don't bump up the price because you're the cheapest around. Never coming back! you just lost 1 customer out of the 5 that comes here monthly.. liars.

These guys are legit. If you are looking for a top tier design and quality shirts. Well then your…read morein luck. I have printed a ton and their products are top shelf merch. Just saying. Thx.

I was hesitant to post this but I feel like they handled my order TERRIBLY. And I'm reminded of it…read moredaily when I see the results. I wanted to support and stay local and I pass this place on my way to work everyday. Sooo I had just bought a dozen hats to get our business name printed on them. I emailed few times back and forth... the guy I was talking to was clearly annoyed and said why don't you just measure the one you have.. I kept telling him that I don't have one printed I was just wearing the hat with no logo on it. He was irritated by simple resizing and didn't want to help me get the correct sizing for my order. I knew messaging could be difficult so to make this a smooth process I stopped by the next day and asked him if he could just print my logo on paper to see what the sizing would look like.. he was very annoyed and irritated with my request.. like if it isn't his job to make sure sizing comes out correct. Reluctantly he resizes my logo and prints it out on a piece of paper... only two different sizes their "standard" and 3.5" I had mentioned that I love silk screening and printing for some odd reason he took offense and angrily said " why don't you just do it then" and he was about to kick me out and I said no I just like doing it I don't want to go buy a press and do it myself. I just enjoy the process. I borrowed their scissors and tape and mocked up my OWN HATS hahaha (see pics) isn't this his business and part of the service to mock up the hats. A week later I get a email or a call saying my order was ready. I pull out the first hat and see that they pressed it with so much heat that it ruined and burned into the fabric. I thought for sure it was an honest mistake and the rest should be fine... NO EVERY SINGLE HAT WAS BURNED! This is such a wasteful thing to do.. I Wasted time money energy and resources. It's very sad to see that people handle their business this way. I would never recommend them to anyone... I feel He did this intentionally and why I don't know I was only trying to get my order made and got treated terribly.. also if they don't see anything wrong with this then that's the level of service you can expect from them.

Amazing service. Great quality & designs. Thank you guys for helping me grow my business!! Highly…read morerecommend for business cards and custom shirts

Fast, fast, and quality! You don't rush perfection but they…read morereally try to expedite and accommodate My daughter was as happy as Can be to have received her Letterman jacket before we expecting. And the quality SUPERB!

Terrible Customer Service at Lee's Lettering & Embroidery in La Puente…read more I had an extremely disappointing experience at Lee's Lettering & Embroidery on Hacienda Blvd in La Puente. I was purchasing a letterman jacket for my son for $690. When it came time to pay, the employee processed my card, and the machine showed the payment went through as credit. She then wanted to charge me an additional $15 because of how the transaction was processed. I explained that I wasn't going to pay an additional $15 for something I had no control over. Instead of taking responsibility and waiving the charge, she refunded the entire $690, which I now have to wait up to five business days to receive. I even offered to pay cash, but she told me she wasn't going to wait for me to get it and that I would have to call back on Friday. She also informed me that my son's jacket was no longer guaranteed to be ready by the date we had originally agreed upon. What really bothered me was her attitude throughout the entire situation. There was no effort to work with me or find a reasonable solution. I was willing to spend nearly $700 at this business, and instead of showing any appreciation or professionalism, she made us feel like we were the inconvenience. All of this happened because she refused to waive a $15 charge that resulted from how she processed the payment. She would rather lose a $690 sale than resolve a $15 issue. As a father, I wanted this to be a special experience for my son. Getting a letterman jacket is a big accomplishment, and instead of walking out excited about his jacket, we left frustrated and disappointed. Customer service goes a long way, especially when people are spending their hard-earned money. It's not even about the $15 anymore. It's about the principle, the attitude, and how customers are treated. I would not recommend Lee's Lettering & Embroidery based on how my son and I were treated.

I had a tight schedule and needed orders to be fulfilled, and Venti's team was able to make a fast…read moreturn around. I found Venti and gave them a try because of thier superior customer service. The screen printing quality is wonderful - all and all a great experience doing business with them. They will work through to the end to make sure there is full customer satisfaction. As a graphic designer and event promoter, Venti is an excellent choice with balanced prices. Thank you for all of your hard work.

Worked with them before they moved locations (still has not updated their yelp page with their new…read moreaddress) and they used to be really great to work with and at getting back to me. They were my go to place to get printing done. Ever since they moved locations it's been extremely difficult to contact them to even get a quote. Was promised a quote later in the week because they had a lot of orders so I patiently waited and never heard back from them. I kept following up with them and never heard a response. Will never work with them again because of the way they treat and poorly communicate with their customers. How do you expect to get any business if you can't even give someone a quote and a estimated time?

I highly recommend California Designs. I was looking for a company to do embroidering on my son…read moreStole. It was last minute situation I was dealing with. I called the day I actually needed the embroidering to be done because we had to leave out of town for my son's graduation. Left a message and Denise called me back and made miracles happen. I want to Thank Denise and I believe her brother for going out of their way to get this done for my son.

Ordered embroidery onto our team jackets and they did an exceptional job! The print was well done,…read moreand they were all perfect! Decided to order T-shirt's from them with prints as well and man they all came out excellent too! The wait time was about 2 - 3 weeks but for the amount of shirts and work, I think it was reasonable. Staff were great and polite. I highly recommend this business l. It's a small building and you can miss it so be sure to slow down and look.

Highly recommend these guys. I shopped around for local screen printing companies in the area and…read morethese guys definitely have the best deal. They were super responsive and helpful with getting what I wanted printed on my shirts. I ordered 50 shirts from Jesus and his company and got the shirts within a week. Also if you order another set of shirts using the same design (I changed the color of the shirt however) he'll give you a good discount. Will be going back to them in the future for sure.

I work in the CPG - Food & Beverage space and have been connected to a ton of screen printers -…read moreJesus has been the best. He's prompt to respond and can pretty much get anything done. Him and his team have done our branded t-shirts, to sticker decals, table clothes and a retractable banner. Everything has come out great, and we are really happy with the work and pricing.