I have taken two of my cars to Mike at T1 to get body work done and my experience was excellent. He helped me navigate the entire process, kept me informed of timelines and delivered both cars in impeccable condition. They do excellent work, have great customer service (provide updates frequently) and care about each customer that walks thru the door. I highly recommend! read more

Do not come here. They stole my Wheel lock for my Cadillac then charged me for it claiming it wasn't in my car. They over charged me on my tire. Once I left the shop my car had ZERO gas. It left me stranded on the way to a gas station. THEY STEAL. Be careful read more

This review concerning T1 Auto Body Works--and owner "Mike" Fernandez--makes this my most time-consuming. Never before did I dedicate weeks compiling notes, call logs, and receipts to show the extent of a business's poor practices and customer service. (For those who prefer reading my shorter review, search the Better Business Bureau (BBB)). Had Mike kept his word on the little that was owed to me, versus ignoring my [and my mother's] calls, I would've simply cut my losses and moved on. I originally had my car--a 2004 BMW--towed to T1 Auto Body Works on 9/26/22. 9/27/22- I received a preliminary estimate from T1 Auto Body Works, indicating that I would out-of-pocket $8,281.33, for which $6k in cash was paid as deposit (in the end, the work would cost over $16,000). Though I was initially told there was a "parts shortage", and that my car was a bit older, I was assured Mike would begin disassembling the wrecked areas the coming week. So, two weeks later I called Mike to check the status. He said he'd been unable to start working on it. And so, every 2 weeks onwards I checked in with him, whereby he would repeatedly say they were waiting on parts. It wasn't until 2.5 MONTHS later--on 12/15/22--that Mike inspected the car for the first time. It took 10 WEEKS to merely get it onto the shop lifts. On 12/15/22 Mike gave me the estimate supplement, which rose by over $5k to a total of $13,643.32. We bit the bullet and moved forward with the repair. 1/24/2023 - As I had left Florida for training, my mother went the shop to check the status of the car and was told by Mike that the car would be ready in "2 weeks". However, persistent "2 week" pushbacks continued until 4/13/23 (three months!). On this day, my mother was told he was expecting a "relay" to come in the very next day. She called the next day to confirm receipt of the relay but the call was never returned. Five days later, on April 18th, she called again and was told by him that he'd "call her back in 20 minutes." Call again was not returned. 4/21/23- Mike at last called my mother telling her the vehicle had been taken to his mechanic--B&M Euromotor--as he was testing a "wire connection". She was told his mechanic would call her back, which he did not. 4/26/23 - I called B&M and was told that he was still working on the car. Within two weeks the vehicle would be back at Mike's shop, T1 Auto. 5/13/23- My sister drove to T1 Auto to inspect the car and to check the status of completion. She noticed the front section of the car door still required fixing! She was told he would call my mother on Monday (5/16/23), but Mike again did not call. 5/19/23 Mike at last called my mother saying the car was ready for pickup. The balance owed was $8,274.24. Please note that after the work, we still had to purchase a new tire for the car, and a new windshield wiper reservoir as the washer light appeared on the dash. 6/28/23 - Merely five weeks later, the fender detached itself almost entirely! 8/8/23- It took over a month for Mike to make availability for the vehicle to be taken in the bumper reinforced. My mother picked up the car on 8/12/23. 8/14/23- Once again my mom called Mike telling him that the window washer reservoir light on the dash was still on AND pointed out that she noticed that the new window washer reservoir cap was missing!! Mike asked for our address and GAVE HIS WORD that he would mail it to our home. I texted him the address. That same day, we noticed that the brake light wasn't working. Once again, we called Mike and were told that if we purchased it he would install it. This was an additional $308.14. Between 9/9 & 11/22/23 -After 17 text messages, Mike only answered 3 saying he would "get you an answer tomorrow" (which he never did). This is over 2.5 months of dismissing texts and never mailing the missing cap he promised, which should have been on the reservoir to begin with. To this day (it's now 3/29/24) we've never heard from him again. I URGENTLY advise potential clients to take your thou$$ands elsewhere. read more

Our dealer recommended that we go to T 1 and we are glad that we did. The owner was very professional, walked us through the process, worked directly with the insurance company and completed the work on schedule as promised. We are very happy with the results. Thank you again T 1! read more

What a pleasant experience. The owner, Mike, is professional and understands customer service. The car was fixed on time and on budget. I was kept informed each step of the way. I highly recommend this business to anyone needing work done on your vehicle. I drove 40 minutes to get my car worked on here, and would do it again in a heartbeat. The shop is a bit hard to find. Make sure you have the correct address and use your phone GPS! Or call the shop! read more

I wouldn't recommend this body shop they repaired a cracked on my roof and 3 months later I started to notice the cracks again I took it to a different body shop and they said T1 used about half an inch on bonduge they should of never use so much and since it was on the roof with the heat in Miami the roof didn't stand a chance and they should of told me this before spending about 800 dollars for the repaired worst experience and waste of money good luck read more