It started with a pair of over the knee high heel boots I saw in the window of store 39. They…read moreimmediately found my size -- perfect, adorable, comfortable, sexy. But then I needed an outfit, and I had no idea where to start. That's were Mya took over for me. I gave her absolutely nothing to go off of really. She asked about the event (I readily admit I was vague -- runway show with corporate mingling). I gave her my sizes. She asked what styles I liked and could wear, and my answer was anything and everything. I don't think I could have made it more difficult. Here's the impressive part. Everything she brought me I loved. EVERYTHING! Did I need a different size? She had it in no time. When I asked her what she thought, she was honest and gave great critiques. How should I wear this skirt? Mya had an answer. What color should I pair this with? Here's another top to try. All I really went in for was that pair of boots. I walked out with five skirts, two tops, three body suits, and that gorgeous pair of boots. I have never had such excellent service at any clothing store. She picked literally every piece I purchased. And I have never been that impressed and pleased with someone's taste. Mya was amazing! I am without question going back to this store again. If Mya is there, I will walk out with more than I expected and be damn pleased about it!

I absolutely LOVE Windsor and have always found dresses to fit whatever occasion I needed. However,…read moreI took my daughter there to chose a dress for homecoming and another dress for an opera she is attending for school. She fell in LOVE with one dress in particular, it was like it was made for her, she was absolutely beaming, but it was just a tad too small and we felt going up one size would be the best. They didn't have that dress in their store in the size we needed, so the sales girl checked around and another store had it. She asked if we wanted it shipped to their store, took down all my info and said she would get it ordered. 10 days later I've still heard nothing, I called and left a message after about 7 days of not hearing, no return call. So on Monday I call again and leave yet another message (and their recording says I'd get a call back within 24 hours... did not), again no return call. Finally I emailed the Toledo store directly and a few hours later I get a call. They basically admitted they never ordered the dress. In the end we had to scramble to find a dress that my daughter didn't really like, nor did it fit well, but it was the best we could do last minute. It definitely affected her confidence and how she felt that evening. She was so excited about that dress and was crushed when I told her nobody ever bothered to order it (and she ordered it from her favorite sales associate so that upset her too because they had a convo about it) I'm really disappointed because that was our "go to" store for formal/dress wear and I have daughters so it's a place we frequent a lot. I tried to give the benefit of the doubt with Windsor's serious delay in getting back to me due to homecoming season and stores being swamped, but after 2 calls that were never returned and me finally having to send an email to get a half ass apology phone call is just poor customer service. I hate that I have to leave a negative review about one of our favorite stores, but this was really a let down how it was (wasn't) handled. (Toledo, Ohio Store 39)

One of my favorite places to shop. I visit at least once a month and almost always come away with a…read moretreasure. Wonderful selection of high end shoes, handbags, and formal wear. A must see store.

I'll start off by saying that I worked many years in retail, so I have relatively high expectations…read morewhen it comes to customer service. This place has the best team I've dealt with in a retail setting in years. Extremely helpful, and beyond sweet. Toni and Megan are the two I dealt with, and both were fantastic. I live in Chicago, but my family is in Michigan. I was in town a few weekends ago having dinner in downtown Plymouth with some girls, and wandered into Bella Mia Dressed-Up at first just to waste some time before our reservations. Then I spotted the wall of tulle and a ton of dresses that would work perfect for an 80's party I am going to next month. It was a Saturday at 6:45pm and they closed at 7:00pm. Working retail previously myself, I didn't want to make Toni stay late. I hurried and tried about 5 different dresses on. One stuck out as a winner, just is just barely didn't fit. Toni took down my information, the dress information, and assured me they would call the supplier in California on Monday to find out if it could be special ordered in my size. Monday I got a call from Megan from the store following up from the previous weekend. They were on top of it, which I truly appreciate! I feel like I usually have to call a place 7 or 8 times to remind them. Megan let me know that the dress was available, and went ahead and ordered it for me. I just got another call from Megan this afternoon letting me know the dress arrived earlier than anticipated, and is ready for pick-up! I am so happy that: a) I found a dress for my party, b) they were willing to work with me to get it ordered on time, c) had a great experience, and d) they went above and beyond for me. Megan was even sweet enough to take a picture of the dress and text it to me so I had a visual while shopping for accessories to go with it :) THANK YOU AGAIN GIRLS! Can't wait to get my dress and try it on in a size that will fit!

This place is really nice for dress shopping. There is a lady in there named Arlette and she is…read morewonderful and super helpful. She's not pushy and really takes time trying to help. I also like that I don't feel rushed in there. If you have an appt, there is no more than 2 ppl trying on dresses at the same time. Arlette has gone above and beyond trying to help me find a dress. Great employee. Thank you Arlette.

Wonderful store for very, very cheap wedding dresses. Dresses are arranged by size and you go…read morethrough their extremely over-crowded racks of dresses, try them on in a cheap room, and but it! That's it. CHEAP and BEAUTIFUL. The staff were nice but over-worked with lots of girls trying on dresses. My daughter's wedding dress cost $199 (cheap enough that when she said she wanted to jump into the pool at the end of her wedding reception I said "Sure!"). She looked beautiful. NOTE: We bought a short veil for $100 and I wish we hadn't done that. She ended up using a beautiful cathedral veil i bought on ebay for $45 instead. That veil was expensive - learn from my mistake!!!!!

My 4 girls have shopped here for homecoming and prom. We are now going to be having 2 weddings and…read morewill need bridesmaid dresses as well. This is the first stop for us.

I want to come on here to let every upcoming bride know when booking an appointment at Becker's…read moreBridal to try on wedding dresses (or any dress for that matter) ASK FOR LAUREN! Lauren has been amazing to work with. She helped me find the wedding dress of my dreams! I told her my vision/budget and she pulled dresses that matched exactly what I was looking for. She is very professional, caring, and knowledgable on all things wedding dress. She will also be your biggest hype woman as well! Wedding dress shopping can be very stressful and overwhelming but Lauren supported me throughout the entire process and made it so much fun which I greatly appreciated. I also want to make it a point to acknowledge the FANTASTIC MANAGEMENT from ABBY. She is professional, trustworthy, and made sure that not only my needs were being met but also others that were at Becker's Bridal. With my mom/friends being out of state and trying on wedding dresses by myself, both Lauren and Abby made my experience at Becker's Bridal worthwhile! Thank you again!

The lady that helped us was nice. The thing I didn't appreciate is how many times they mentioned…read morethat they can't hold dresses and once the dress is gone, it's gone! So my daughter felt a little pressured and rushed to make a decision. The lady talked almost non-stop and told my daughter several cheesy stories about how picking a dress is like picking man. I don't understand why they can't hold one dress for at least 24 hours. We ended up with a dress that was a little over our price range. I wasn't going to tell my daughter that I was concerned about the price after the lady had my daughter say "yes to the dress" and ring the gong.

My initial bridal appointment was such a wonderful and special experience, and the overall…read moreatmosphere of the shop is very welcoming. There was a bit of confusion at the end regarding extra fees and communication policies that could have been handled much more clearly. However, Christy was super sweet, incredibly kind, and truly wonderful throughout the entire process, and I highly recommend her!

I cannot recommend The Dress Shop enough! After visiting several bridal stores and either not…read morefinding the right dress or not having the best experience, I decided to stop into The Dress Shop as my last store--just to see what they had. From the moment we walked in, we felt so welcome and taken care of. Although I'm sure all of their stylists are wonderful, I was incredibly lucky to work with Isabel, and I truly cannot give her enough praise. She was absolutely incredible. Isabel was so knowledgeable about every aspect of the gowns--fabric, designers, styles, silhouettes, details--you name it. She answered every question we had and made me feel reassured and completely comfortable, more than any other shop I visited (and I visited a good few!). One thing I loved was how personal the experience felt. During my first consultation, Isabel asked about my (then) fiancé, how we met, and details about our wedding day. It truly felt like they cared about me and wanted to get to know my story. I honestly felt like I became friends with them! There was never an ounce of pressure. In fact, it was the opposite--they respected when I needed time to think and never made me feel rushed or questioned my decisions. It was such a refreshing, positive experience. This shop--and especially Isabel--is genuinely at the very top of my list of wedding vendors. I've been excited to write this review since the day I bought my dress! Even after my dress purchase, I visited a few more times to look for a veil, jewelry, and accessories, and every single person I interacted with (front desk, phone calls, stylists) was so kind, encouraging, and helpful. I found my dream dress, veil, and bracelet here, and the entire experience was something I'll cherish forever. If you're unsure where to go--especially if you've tried multiple stores like I did--please visit The Dress Shop. You will not regret it.

I just bought my wedding dress from here and Donna was EXCELLENT. So sweet and very helpful with…read moreher knowledge of the dresses they had in the shop. There are so many dresses to look through with different styles as well. After saying yes to the dress you and your guests are given sparkling juice (non alcoholic) and a red rose!! I definitely would recommend!! And again the staff was AMAZING.

I loved working with Elizabeth! I found my wedding dress here making it the 4th dress I've…read morepurchased from Fantastic Finds.

it's giving 90s mall full service vibes…read more I came in here for a wedding guest dress. There is something to be sad for actual helpful sales people. They zip you up, tuck you in, and even offered to take pictures so you can compare later. Is it pricey? Yeah, but it's quality goods and good people.

Very disappointed! I went into ladies purse department with my husband. Looked at several bags and…read morethe salesperson was very nice but sidetracked my husband to Louis Vuitton nd Prada counter. They brought me over showed me a Prada beautiful but not something I would carry. We then started looking at the Louis Vuittons. I found one and assumed it was brand new. The salesperson used words like vintage I assumed it was a style. They also had me sign a form which I assumed was a warranty. This was my first Louis I had no clue and trusted the process. Well I learned it was used and it was a style that once home did not fit me. Two days latter I went to return it never carried all receipts in hand. I was told all sales are final and what I signed was an agreement to this. Notonce was I told these were used!! Not once was I explained that what I signed was a agreement to their final sale policy. When I spoke with the lady manager of Dillers Fallen Timbers she said that's their policy and could of cared my explanation. I asked if I could get a credit even trade for a different style. She said no because they can't authentic the purse. I said I never carried it its already authenticated. She said I cam sell it and the tag would let the buyers know all about this purse but they won't return it. I am soooo very disappointed! Please let this be a lesson to anyone buying a designer purse from Dillards ask questions be informed. Because they don't care aweful !!

Staff are super helpful and amazing. Found a dress within ten minutes and the owner made the…read moreexperience super easy and fun!!

I'm not sure why the bad reviews on here because my experience recently was amazing. My daughter…read morewas treated like a princess. Came with the intention of buying one dress and fell in love with another and despite it being close to closing time they didn't rush her until she found THE ONE dress for her Prom night. As a mom I'm so happy they took their time with her so I'm going to take my time to Rave about this place. The staff were so kind and the owner is so sweet. They truly make you feel like family. They have a large selection of gowns in all sorts of colors, styles and sizes. You won't be disappointed going to Hermz.