Great experience. Thankful for them. Check in from start to beginning. The procedure.read more

Dr. Ali was great. Dr. Ali heard me when I said that I wanted holistic treatment without…read moremedication. He seemed to care about my treatment and listened carefully to my concerns.

This review is based solely off of my experience trying to schedule a speech pathology assessment…read morefor my daughter. In mid December I called (during the business day) and had to leave a voicemail. My call was returned the next day by a nice woman. She explained that she would verify my insurance benefits and then schedule an appointment for my daughter. She called back a couple of days later after verifying benefits and told me that my insurance covered nothing until my deductible and out of pocket had been met, so essentially I'll be private paying. I told her that was fine. We agreed to schedule an appointment after the first of the year instead of trying to squeeze it in the week of Christmas. She said she would call back after January 1 and schedule us. Since I hadn't heard back from them I called today, January 5 and tried to schedule an appointment. I spoke to a really rude man. He would not schedule an appointment. He insisted insurance had to be verified again because it's a new calendar year, even though my insurance has not changed and I told him I would just private pay. He also told me they were unable to verify BlueCross BlueShield because of technical issues and could not tell me when those issues might be resolved. In the meantime he told me appointments were filling up quickly and I'll be added back to a waitlist. I'm really disappointed! I was not told insurance had to be verified AGAIN if I did not schedule an appointment in December. I was not told I could not schedule an appointment without verifying insurance again. Why do they need to verify insurance if I said I will private pay? Why won't they go ahead and schedule an appointment while they verify benefits? This place is a nightmare to deal with. They therapy might be great, but it's not worth dealing with their office.

Love this place! The whole place is about my. It and his best interests! They challenge him while…read moreplaying! All the therapists are just amazing!!! The staff really do go above and beyond what is expected of them! I have their personal cell info if I have any questions or if i don't want to talk on the phone! Who does that!?!?!?! PS I drive 40 minutes to get here! That's love!!!

My experience with The Helm team has been excellent! The therapists and staff are not only highly…read moreknowledgeable, but also incredibly warm and professional. I cannot say enough good things! The therapy they provide is unmatched.

Today I had to visit an E.N. T doctor and have a hearing test by an audiologist. Dr Presley Mock…read more E.N.T is a very informed doctor about the most productive way to approach a hearing problem. The staff was professional and polite. Busy office but pretty quick! Laurie Evens is my audiologist! THERE IS A MAJOR DIFFERENCE IN audiologist. Laurie was so professional and gave me so much insight into the hearing test and how it translated to my hearing. I highly recommend Laurie Evens for your audiologist needs. GET A HEARING TEST TODAY IT COULD SAY YOUR HEARING! Thanks to you all....

I hear that Dr. Mock is a good doctor, but I didn't get to see him. After arriving at 9:00 a.m, I…read morewas alarmed to see that he had 20 people in the waiting room and they kept coming in. Two hours after my appointed time, I hadn't been called in and the administrator had no idea when I would. She didn't explain that there was any emergency at all, just that a lot of people come in to see Dr. Mock and that it would often be like this. A little digging reveals that anyone can set an appointment to see him for virtually any day at any time on zocdoc or even just by calling in. If you want to come in the next day, you may-- there is virtually no control on the schedule. Your appointment time is meaningless, as this is a cattle call. If 200 people show up at 9 a.m., you'll just wait your turn. I guess if you have all day to sit in a waiting room, you might like him but it's no different than going to a hospital emergency room where it may take 8 hours to be seen. First come, first served.

My son started seeing miss Amanda about a year ago just before his 2nd birthday. He was completely…read morenon verbal with no other communication skills (i.e. no pointing or other acknowledgement of understanding when asked questions) and became very frustrated not knowing how to communicate his needs to us. Fast forward to today and he has come so far! He can communicate his needs with pointing or words (he has a vocabulary of easily 200+ words!) and he loves his time at speech therapy! Highly recommended!

Our son has been going to speech and occupational therapy for 1 year and his growth has been great!…read more He is improving with every session and we attribute that to his hard working therapist Danielle and Angela! Thank you for all you do

They want a perfect child who will not misbehave and they can just show some flash cards and can…read morebill insurance to get the money. What is missing here?? Compassion Willingness to make a difference in our child's life Acceptance. Kids on spectrum need love and acceptance in the first place, this place can't give you that.............

I had a wonderful experience with Kelly Frye at Speech and Occupational Therapy of North Texas and…read morehighly recommend her as an OT / Feeding therapist. When I had a hard time finding someone who could take my 8-month year old son for feeding therapy, Kelly got us on her schedule. She was a huge relief during a stressful time. Over the next several months, Kelly worked with him weekly on both OT exercises and helping him improve his muscle structure in his mouth to learn to chew his food rather than thrust it out of his mouth (which you can imagine is very stressful for a baby starting solids). She was a calming and reassuring presence each week. She taught me exercises and techniques to use at home between sessions and was always available if I had questions or concerns (I haven't experienced that amazing level of support anywhere else for either of my children when they've needed medical care). She would send me details on what to bring for each session which made me feel confident too. She was flexible with which location we held our sessions which helped this working mother be able to get her son to the appointments. Thanks to Kelly's expertise we made huge strides and helped get my son back on track with his eating and be able to add more and more foods into his meals. I am so grateful for our experience working with Kelly. Now that we've finished our therapy program all I can say is that I miss seeing and working with her each week. Highly recommend Kelly!

Amazing therapists! They are so great with their patients! 5 STARS!…read more I would recommend 100% because of the speech therapist! Love their compassion!

My family worked with both Crista and Anna at Bliss and they were both terrific. My son liked…read moreworking with them, and they were great at proactively communicating periodic progress reports to me. Brenda Bliss is terrific at managing the team, and it's an extra bonus that they accept insurance AND give services on-site at school. Highly recommend Bliss Speech and Hearing!

The care was great. This was the second hospital I had taken my child in 3 days and I felt safe…read morewith the care.

Like always very caring, very helpful, and they will treat patients in what they need, and the wait…read morecould be around 2 hrs depending fow mny patients they have, I would not change this hospital, I live in Quinlan tx but is worth it, thanks for everything medical city children staff