Dr. Franklin has been such huge factor in helping my son stop his thumb sucking habit. He has been…read moreseeing her regularly. She has a an amazing ability to motivate her patients and gear them for success! She is full of energy and appears to genuinely care for each child that walks through her door. She is eager to help them understand the importance of what the game plan will be for the future. We are blessed to have found Dr. Franklin. She has helped our son not only to stop sucking his thumb, but she has also paved a way for his confidence to bloom and flourish as he continues through the program designed for him.

Dr. Franklin is a consummate professional who invests wholeheartedly in helping each of her…read morepatients overcome whatever incorrect tongue or speech habits they have acquired. She possesses great skill and up-to-date knowledge, but beyond that - she is known for her contagious joy and enthusiasm. Dr. Franklin takes great delight in the uniqueness of each person. She challenges her patients, holds them accountable, and celebrates every inch of progress they make. I was humbled this spring by her attendance (along with her family) at a musical I was directing. She values and enjoys each of her patients as a person, and this is a huge motivating factor for her patients. Not only has the tongue thrust I've lived with since childhood been eradicated, I've gained a new friend!

Holly is BY FAR the best pediatric speech therapist in the North Dallas, Plano, Frisco area. My son…read morewho has a language receptive disorder has improved immensely with Holly's help. She demonstrates such patience with the children she helps and is able to pinpoint each individual child's unique needs and develops an approach to see them reach their full potential.

Smalltalk Speech Therapy is a game changer!! Last year, I sought out help for my 10 year old…read moredaughter that had been in speech therapy through the schools for 8+ years with some improvement and then some plateaus. I had one speech therapist (not at this clinic) tell me that my daughter had reached her potential with speech therapy services (which was devastating given she still had a significant lisp). I was referred to Smalltalk last May (2018) and from the first conversation with Holly Willis, I knew they were in it for the service of the child and this clinic was tremendously skilled. Holly listened to my concerns, sympathized with me and showed a genuine interest in what she could offer us in the form of therapy - it felt like she REALLY cared, not just business or trying to fit her into the schedule for the revenue. Holly really does care profoundly about every child she works with!! Holly paired my daughter with Trish because she felt it would be a good personality fit. Oh my goodness, was she so RIGHT!!!! Ms. Trish worked with my daughter consistently this past year starting at the very basic level and they clicked right from the start. Ms. Trish had to be very upfront with her sometime when she felt things were not progressing and she quickly got her back on track (this is HUGE, given working with a pre-teen is more challenging than when they are really little). My daughter made TREMENDOUS progress and I can honestly say that my daughter FINALLY does not have an articulation disorder!!!! EIGHT years of therapy and only ONE year with Ms. Trish and BOOM--- tremendous breakthrough and effective remediation! Why didn't I know about her earlier????!!!!! Ms. Trish was always available to assist with extra support via texts and have my daughter send her videos of her reading her homework assignment providing feedback right away. She changed things up as needed and was very flexible with our schedule. Trish showed a genuine interest and tender care of her both social/emotionally as well as helping her along the way gain the necessary skills to self-correct on her own and articulate with great confidence! The time and effort Trish spent with my daughter is priceless, she would do it in a heartbeat for yours too!! My daughter not only gained the confidence, support and lifelong skills, but she gained a friend and mentor. I have seen the profound difference Ms. Trish, Ms. Holly and all the practitioners at this clinic make every single day and I cannot thank them enough for the doors and opportunities they have opened up to my daughter!!

Everyone was very kind and helpful. After reading previous reviews, I guess some people just have…read morebad days.

I just left Park Cities Speech Center as a referral. We met with Ashley Kingman.. Wow !! What a…read morewonder spirit she has. She was very polite and patient with my 2 year old daughter who can be very suborn at times...I love the fact that office was very child friendly, as we filled out my paperwork my daughter had tons of things to entertain her. Ashley has great passion in what she does. I was very impressed with her creativity to get my 2 year old to interact with her Speech session, at the end of the appointment she even took the time go over all my concerns. She also put my mind at ease about things i wanted to address going forward in her future treatments. I would definitely recommend Ashley to anyone who has Speech or Language concerns.. #HappyMoM Dylan-Grace

This review is based solely off of my experience trying to schedule a speech pathology assessment…read morefor my daughter. In mid December I called (during the business day) and had to leave a voicemail. My call was returned the next day by a nice woman. She explained that she would verify my insurance benefits and then schedule an appointment for my daughter. She called back a couple of days later after verifying benefits and told me that my insurance covered nothing until my deductible and out of pocket had been met, so essentially I'll be private paying. I told her that was fine. We agreed to schedule an appointment after the first of the year instead of trying to squeeze it in the week of Christmas. She said she would call back after January 1 and schedule us. Since I hadn't heard back from them I called today, January 5 and tried to schedule an appointment. I spoke to a really rude man. He would not schedule an appointment. He insisted insurance had to be verified again because it's a new calendar year, even though my insurance has not changed and I told him I would just private pay. He also told me they were unable to verify BlueCross BlueShield because of technical issues and could not tell me when those issues might be resolved. In the meantime he told me appointments were filling up quickly and I'll be added back to a waitlist. I'm really disappointed! I was not told insurance had to be verified AGAIN if I did not schedule an appointment in December. I was not told I could not schedule an appointment without verifying insurance again. Why do they need to verify insurance if I said I will private pay? Why won't they go ahead and schedule an appointment while they verify benefits? This place is a nightmare to deal with. They therapy might be great, but it's not worth dealing with their office.

Love this place! The whole place is about my. It and his best interests! They challenge him while…read moreplaying! All the therapists are just amazing!!! The staff really do go above and beyond what is expected of them! I have their personal cell info if I have any questions or if i don't want to talk on the phone! Who does that!?!?!?! PS I drive 40 minutes to get here! That's love!!!

If I could give a 10 star review I would! I was overwhelmed by how incredibly nice and caring…read moreevery single person I came in contact was. From the person who checked me in, to the student who helped, Dr. Allison Woodford who performed my test, to the lady who checked me out, and finally to Grace who helped me access my medical records. At my age, I see many health care professionals and none compare to the level of care I received at Callier Center! In the world we live in full of low level customer service, Callier Center stands out as the gold standard!

Not enough stars in the sky. This place, it's aural / hearing diagnostics are first class. And the…read moreaudiologist technicians, competent, and invested in patient care. Five stars for the testing facility. Five stars for the audiologist. This location offers hearing services for young children, youth, adults and seniors. I'm not sophisticated nor privy in understanding the universes of clinical aspects offered, and testing measurements. There are many audiologist in training here. And this location appears to be a teaching and service provider out of the Universiry of Texas. Come. Get here. If you need hearing help, this place is Oz.

They want a perfect child who will not misbehave and they can just show some flash cards and can…read morebill insurance to get the money. What is missing here?? Compassion Willingness to make a difference in our child's life Acceptance. Kids on spectrum need love and acceptance in the first place, this place can't give you that.............

I had a wonderful experience with Kelly Frye at Speech and Occupational Therapy of North Texas and…read morehighly recommend her as an OT / Feeding therapist. When I had a hard time finding someone who could take my 8-month year old son for feeding therapy, Kelly got us on her schedule. She was a huge relief during a stressful time. Over the next several months, Kelly worked with him weekly on both OT exercises and helping him improve his muscle structure in his mouth to learn to chew his food rather than thrust it out of his mouth (which you can imagine is very stressful for a baby starting solids). She was a calming and reassuring presence each week. She taught me exercises and techniques to use at home between sessions and was always available if I had questions or concerns (I haven't experienced that amazing level of support anywhere else for either of my children when they've needed medical care). She would send me details on what to bring for each session which made me feel confident too. She was flexible with which location we held our sessions which helped this working mother be able to get her son to the appointments. Thanks to Kelly's expertise we made huge strides and helped get my son back on track with his eating and be able to add more and more foods into his meals. I am so grateful for our experience working with Kelly. Now that we've finished our therapy program all I can say is that I miss seeing and working with her each week. Highly recommend Kelly!