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Mountain View, CA

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Sylvan Learning of Los Altos & Mountain View

5.0 (8 reviews)
Closed • 9:30 am - 7:30 pm

Services - Sylvan Learning of Los Altos & Mountain View

Tutoring centers

Private tutors

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7 years ago

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9 years ago

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7 years ago

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10 years ago

My daughter enjoys the learning environment and Sylvan provides a great system to track progress.

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16 years ago

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13 years ago

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Warning! Something has significantly changed with this company, and I am warning families to be…read morecareful with signing up for automatic payments or subscriptions. After cancelling our subscription, due to the issues listed below, we were told the payment would be refunded. Instead, they billed the next session to our credit card. After multiple attempts to reach someone with the authority to refund both payments, I finally called the credit card company to dispute and stop payment. Again, with many many emails and unreturned phone calls, even to the CEOs, the bank was able to settle the dispute after almost 6 months. The owners may be Harvard Grads, but something does not feel quite right, and they do not seem to be active in the business. After a year of sessions, I asked for an assessment of our daughter's progress. We received what seemed like a lot of "mumbo jumbo" of data and words, without evidence of progress that we could track. Within a week following the assessment, our daughter's tutor, with whom she had built a good relationship, was let go. With no notice, she was assigned a new tutor, and the only time slot they could offer was late Friday evening. We decided it was not a substantial value, so we cancelled. Eventually the site closed.

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