Beware if you are a musician. I have had great interactions with the Provincial(Oakmont previously)…read morein the past but after they had me wait over a month and a half for a payment over an issue that could've easily been avoided I decided to stop performing there. None of the other retirement homes I play for had this issue. Be wary of performing here if you want to get paid on time

AMAZING INDEPENDENT FACILITY! I am the Mother-in law of a resident at Oakmont! The…read moremanagement.....Fred, Tag , Alfreda, Kitchen Staff, Maintenance, Housekeeping and the Volunteers at Oakmont are TRULY AMAZING, CARING AND LOVING! Being a family member I felt the LOVE at the Oakmont ! My Mother-in-Law needed a little bit more care........ we were able to hire a nurse from INTRIM (health-care) to check on her!!!!!!! I can't THANK the OAKMONT and INTRIM (HEALTH CARE) for all the LOVE, CONCERN AND COMPASSION!!!!!! WE LOVE THE OAKMONT and INTRIM (health -cere )! THANK-YOU for making a difference!!!!!!!!!! , Marcia Huestis

I go to a lot of these types of places and they are all the same, so far, from what I have seen…read more I'm usually at these various living facilities anywhere from 3:00 to 5 hours and will I like how small this one is with two small houses for probably no more than a dozen residents if that in each house, there are zero engagement. I've been there from morning to afternoon and afternoon to evening and there's no engagement with the staff and the residents Beyond giving them food and very very occasionally bouncing a ball with them. There's no activities, art projects, exercise, just nothing at all. They have a TV on and that is literally it the entire day. The TV usually is at a volume that no one can even hear which is bizarre, since I have perfect hearing and all of the residents probably have to use hearing aids or can't hear it all. What they usually have on would be suitable for grade school children. It's just really strange. Living facilities are immensely expensive and no insurance covers it, so if I was ever going to put a family member in a place like this, they better be engaging the residents, interacting with them at least on an hourly basis, and doing more than just meal prep and getting them to and from the bathroom or their bedrooms. The staff are nice, though the majority are far too young. They seem to hire 18 to maybe 22-year-olds on average which is just strange. I guess cuz they can get away with paying them less? Not really sure.

Our mother recently passed after spending 3 years in assisted living and 7 months in memory care…read more Due to her dementia she wasn't always easy to care for but the staff were wonderful. In my opinion it takes a special kind of person to be a caregiver and we were blessed to get to know many of them in that time. I can't thank them enough for the compassionate care they gave to her, my sister and myself in her final days, their deep concern went way beyond expectations.

This is a memory care and assisted living. The staff takes pried in caring for your love ones. It…read moreis a safe and secure freely roaming community. Everyone is friendly and also has a smile on there face.

They could be honest and not steal money from people. I did a property clean out and didn't get…read morepaid all they owed.

Well, this will be a review that I seldom have occasion to write............there is not one aspect…read moreof my experience with The Courtyard that I would say "I think they could do a better job with this!" My dear friend rented a studio apartment here for her end-of-life hospice care. The staff worked very closely with the Enloe Hospice team and provided excellent supportive care for my friend. The office staff is personable and efficient, making the paperwork side of things very easy. Each person who came in our room knew about our situation which tells me the communication between staff is very good. Caregivers were very caring and made a point of making sure all family/friends were comfortable as well as the patient. Meals were easily individualized for her and offered in an attractive manner. We were able to bring many things from her home and make the studio a warm, welcoming place to be. Loved ones were able to be with her any time of the day and night............and we were made to feel welcome, not in the way! My friend paid them the highest compliment by stating she felt very safe there. Anytime she called for help she received an immediate response. She was able to die a peaceful death with friends at her side. Many thanks to the team at the Courtyard for making this happen.

Showed up with great grandsons in tow to visit before lunch on Mother's Day...ended up being…read moreinvited by staff to stay for the meal (all five of us & it was delicious)! It was wonderful to visit with each other in the courtyard, sit by the fountain with birds bathing & drinking. We thoroughly enjoy our time together! Thank you everyone there for making our Mother's Day visit so memorable & taking such good care of my grandma.

Our family would like to thank Sharon Andrews-Jordan for the exceptional care she provided my…read moreparents during a very difficult emotional time. She was both professional and loving in her duties and she went above and beyond in everything she did while with us. She was so kind and loving the whole family just absolutely loved her! Out-of many other folks that have helped during this very difficult time Sharon has been the BEST by far! THANK YOU SHARON we love you!

I have had the opposite experience as the other reviewer. They have helped so much in care of my…read moremom. Sometimes there have been a few glitches but they happened on our side as well. I approached using BrightStar as thinking that it was a "team" event and we were working together. The only issue has been that they can't set up medications for the week. The 1st couple weeks that she needed more care, I had to find someone to come in and organize her meds for the week. I understand why but that has been the only inconvenience I would recommend them to anyone who needed some help with their loved one.

It was a huge relief when we got my 87 year old mom a studio apartment with a view of the lake…read morehere. It is a genuinely caring community and I know my mother is seen, loved, valued, and cared for here. The care staff are tops and the dining hall manager, Cindy, goes out of her was to make sure the dining experience is positive and personal.

I live at the Terraces and I'm coming up on 5 years here at the Lodge (independent living). From my…read morefirst day I knew all the planning to move here was worth it and it only gets better. The staff and the residents together make this community home to all of us. They truly care . If you are looking for the right place? Stop looking, this is it! Here is my view from my apartment.