It is hard to write this because not all of our experience with Prestige, which later became Marbella Assisted living was negative. Many good people work there and gave our Mom loving care. It is upper management and the owners that are the exception. During Mom's very last month of life our beloved Mom deserved the highest level of comfort and compassion. Sadly, a heavy corporate shift towards maximizing profit completely stripped away that dignity. I cannot give a positive recommendation for Marbella Assisted Living for the following reasons.
We experienced this focus on the bottom line firsthand. In an effort to save money, we moved Mom from her one-bedroom unit into a smaller studio space. Within a very short time, corporate management raised the rent on the studio, erasing the cost savings gained in the downsizing.
We were forced to move Mom during her final days because of Marbella's inflexible rules. Hospice advised us Mom would reached the point where she could no longer swallow pills. We were shocked to learn that Marbella's Medical Technicians were not allowed to crush Mom's pain medication for relief and ease of swallowing. Furthermore, Mom was bedbound and isolated by severely impacted earwax in her ears that prevented her from hearing us. Marbella refused to bring in an outside specialist to clear the wax so she could hear us.
By finally moving her to a facility that prioritized her comfort over corporate earnings, we discovered we would have saved a staggering $17,500.00 had we moved Mom out of Marbella in December of 2025 when they raised the monthly cost to $9,500 per month. The new facility we moved Mom to, Roseleaf Gardens Assisted Living, had her ears cleaned on day two she was there and their Med Techs would crush her pain medication. Roseleaf Gardens in Chico proved that seniors can get far better, more adaptable care without the excessive financial burden. Please look to Roseleaf Gardens Assisted Living if you want flexible, truly compassionate care for your loved ones. The above is shared out of a desire for your loved one and family not to experience what we experienced at Marbella Assisted Living. read more