I see some of the one star reviews, and frankly I'm shocked. I won't say we didn't have hiccups…read morewith Happy at Home, we had a few personalities that didn't gel with my mother's, or some shopping trips that went south, but Kaliahna and her team were always responsive and quickly corrected any issues. It's important to know that Happy at Home seems, at least from my perspective, to contract out to a handful of trusted people. This means that there is no set structure, except for note taking and check ins. That said, this is a boon in my opinion. My mother had a certain type of person in mind to help her with chores and meals; she in a small way resented needing help and as a result could be quite specific in her needs. Kaliahna would work with us to make sure the right people were there. I worked with Kaliahna all the way from Phoenix, and she was very receptive to the sort of over communication that a son separated from his sick mother is inclined to exercise. Perhaps that's the way to take your bad Happy at Home experience in to a positive one, communicate. Keep lists of tasks for caregivers, tell Happy at Home how you feel about a given caretaker, listen to your intuition and share that intuition. They seem to be good people who care about their business and their clients, so they'll listen.

Very reliable, educated, compassionate caregivers. The…read morecompany is licensed and bonded. And always available 24 hours a day to help.

I have used Butte home Health PLUS several times to take care of my loved one. The staff is very…read morefriendly and knowledgeable about things I can also do as a caregiver to help my loved ones quality of life. The communication with the office staff is great they go above and beyond to help the clients.

Highly talented nurses and my personal favorite.is Courtney. Management is a MESS. The…read morecommunication is pristine prior to admission than non existent after intake. The case worker hasn't returned calls for weeks to us or Butte County Health. Hilariously, if you get the Nursing "Supervisor" Serena Boorman, you will get to act as her therapist for the entire visit as she complains about her fibromyalgia and that her pain is worse than her clients but she can't get a diagnosis and is forced to use the Med-Spa in Chico for chelation therapy. You'll also get the random butt dial from her car during her road rage incidents. All that said, for Skilled Nursing, the nurses are excellent.

I have been beyond impressed with Home and Health Care Management. And I speak from within, as a…read morenew employee here. As a company, extraordinary!!! The amount of help and assistance it provides to the community and the many contracted counties is incredibly impressive. I wish the number of patients whose lives have changed by HHCM would be on display so everyone can see what an impact this place makes. HHCM is beyond just in-home care. It helps the homeless finding housing, it provides case management to facilitate maneuvering through a confusing health system, it provides resources for better overall care, and the services go on and on. A kind of business dreamt by one individual, the CEO, who chose a career in Nursing for the intention of benefiting others. Such a bright and intelligent woman with years of experience and one who I have learned so much from in the last two months. I cannot express enough how thankful I am to be part of this group.

My sister lives here. Clean nice people. She is well taken care of. The grounds are lovely.read more

The staff are amazing people. They have been very loving and kind to my Mom with a broken hip…read moreinjury, They work to get people back up and back at it. Just wanted to say some good things. Its clear these peope care very much about the people and are very kind to family members. Thank you to the staff for being there for us.

Kelly is not only a wonderful nurse, but she is a wonderful person. She put together a patient user…read morefriendly video and e-book guide on post-op surgical care. I only wish I had found her two months prior to my surgeries. I had major multiple surgeries and felt so ill-prepared for the post care. My husband was home to help me for a few days, but felt a little lost. He then had to go back to work and I was alone with our geriatric doggie and a lengthy recovery. I found Kelly, after-the-fact, and had another surgery scheduled three months later. My husband had already made arrangements to take off work for the week and help take care of me or else I would have hired Kelly because she was available. So, I did the next best thing ... I signed up for her post surgical care guide, and together my husband and I binge-watched her very informative videos, printed out and went over her e-book with step-by-step directions, tips and tricks with suggestions for helpful healing tools to purchase at the drug store, as well as yummy recipes she has for optimal nutritional healing. She also recommends an extremely helpful foam bed wedge pillow set - for back and legs support, sleeping upright, and surgical recovery, which has been the best investment, along with soft and easy convenient round sized ice packs. I could have really used them with my previous surgeries. Although Kelly and I have not met in person, which I hope we do sometime, I have spoken with her on the phone. She is very personable, helpful, compassionate, kind, sincere, trustworthy, caring and goes the extra mile to help. Seeing her in her videos, I get the feeling like I know her and I believe you will too. I truly recommend her for your personal surgical recovery nurse and/or her video and e-book surgical recovery program, which is included when you hire her for your post-op care. Follow her on Facebook and IG for her updates at KellyGreytokRN.

My health is important to me. So when facing surgery I asked my surgeon about private duty nurses…read more I was referred to Kelly Greytok. After speaking with Kelly I was confident she was the qualified processional I needed to handle my recovery care at home. Kelly not only has the medical qualification, she is a caring, compassionate person and dedicated to your recovery. I was luck she had an opening on her schedule. My aftercare, like many surgical procedures left me with multiple drains, dressing change, medications, etc. Things I was not familiar with nor prepared to deal with. Of course the print-outs and verbal instructions you receive at discharge don't truly help, even if you can remember what was said. Especially me, an accountant!! During my recovery, Kelly handled everything, she observed challenges I was experiencing and presented alternatives that made it much easier for me. Kelly keep my physician updated, trained me on doing the the drains, dressings, etc. Kelly not only provided excellent physical care, emotional support, encouragement to me, she was awesome with my best friend, Jesse James, my dog. I cannot say enough about Kelly and highly recommend her, if you are recovering at home, you need to have Kelly. Bonnie G

This is a beautiful facility and looks good on paper. I could not get past the energy of the lady…read moreBrenda who runs this facility. This is very important to me. Having a parent at this facility will require a partnership in caring for and supporting my parent's needs and this woman is the dealbreaker in choosing this facility. I found her to be arrogant and patronizing with a condescending nature. She was not able to answer direct questions regarding care I was inquiring about. I question what her background and education are and if she is qualified to run a facility like this. We ended up going with another option this year. I thought I'd leave feedback for others.

They took excellent care of my mother. They had fun activities every day. The staff is friendly and…read moreattentive. They kept me informed of anything my mother might need while there. We were very happy with the care they provided.

Hope Alzheimer's and Dementia Care is exactly what the name says -- HOPE. It brings comfort and…read morepeace of mind to both the guests and their families. From the moment you walk in, you can just feel that it's the right place. I absolutely love the guests I get to spend time with while volunteering here. The daily activities, the shared meals -- it all feels like one big, caring family. I'm so thankful to be a small part of it. Huge thanks to Jessica for her heart for people and for creating such a warm, welcoming space where everyone can thrive. Definitely five stars!

This review is long overdue simply because I've been looking for the right words to best describe…read morehow truly special this place is. In short , It's everything you could possibly HOPE for in terms of care for a loved one with dementia . Jessica is the kindest, most attentive and loving person and she has created something truly special. The space is beautiful, inclusive and warm with a real sense of family - they all truly love spending time together! Not really a day care , more like the best summer camp ever with your favorite people! This business model is a 10/10 and how elder care should be everywhere!

I live in the Sacramento area and needed care for my mom in Chico. I called Home Instead and…read morecouldn't be more pleased with the service. Not only did they supply my mom with two outstanding caregivers, but the owner, Nathan, brought a shower chair to my mom's house to keep her safe. Home Instead provided me with the peace of mind that my mom was being cared for even though I couldn't be there.

In my families time of need Nathan Vail and his team of amazing caregivers became an integral part…read moreof our life. His team continues to help my dad on a daily basis even better than the day we met. This group of people continue to go above and beyond what is required. They are compassionate and caring and have a multitude of skills for any situation. They have provided my father the dignity and respect that our older generation deserves. If you have an older someone that you love needing some help but not sure where to turn please call Home Instead Senior Care-Butte County and speak with Nathan.