I have been shopping at Rainbow for quite some time, especially around this time of year because…read morethe deals are usually amazing. I prefer shopping in-store, and I've always enjoyed being able to see, touch, and try things on before purchasing. Unfortunately, after my experience at this location, I may have to rethink that. Let me explain why. A few weeks ago, I found a dress at another Rainbow location that had NO TAG on it. I was told they could not sell it without determining the price because it was from a previous season. I was understanding and followed up with the store until they were eventually able to locate the price. My daughter purchased the dress for me , brought it home, and I realized I didn't really like the material like nylon. I never wore the dress or tried it on. I returned it the following day, and the return was accepted without a problem. That should have been the end of it. Apparently, it wasn't. When I returned to the store today to purchase another dress, the employee assisting me brought up my previous return. They told me that whoever put the tag on the dress had done a "horrible job" because that wasn't how they put their tags on merchandise. I listened and allowed them to finish. Then I explained that I DID NOT PUT THE TAG ON THE DRESS. The dress originally had no tag. Another Rainbow location was the one that eventually put the tag on it after they located the price. I never wore the dress, altered it, tampered with it, or did anything inappropriate to it. Then they proceeded to tell me that another customer wanted to purchase the dress and said it had an odor. At that point, I had to wonder: What exactly are you implying? Because again--I NEVER WORE THE DRESS. Once it was given a price my daughter picked it up for me. And here's another issue: they told me that accepting my return was a "courtesy." Excuse me? If there was a problem with the condition of the dress, the appropriate time to address that problem was when I returned it. The return was accepted. Once that dress left my hands, I have absolutely no idea who handled it, who tried it on, where it was placed, or what happened to it afterward. If customers are allowed to try clothing on in the store, then how many people may have handled or tried on that same dress before someone else purchased it? At what point does responsibility magically get placed on the last customer who returned it? I don't know the "who," the "what," or the "when" after that dress was returned because it was no longer in my possession. What I do know is that I returned an unworn dress, the store accepted the return, and I went about my business. If there was truly a concern, I would have had no problem discussing it at the time of the return. What I do have a problem with is being approached later and made to feel as though I did something wrong when I didn't. The employee did eventually apologize after I explained the situation, and I didn't accepted or deny their apology. But the fact that an apology was necessary in the first place says enough. I was raised with decorum and respect, and thankfully I know how to conduct myself even when someone is speaking to me in a way that I find disrespectful. Because honestly, this conversation could have gone left very quickly. I chose not to lose my cool. That doesn't mean I didn't recognize the disrespect. Customer service should never put a customer in the position of having to defend their character over a dress. I love a good Rainbow sale--but no sale is worth being made to feel like you're being accused of something you didn't do. I truly hope management uses this as a teaching moment: Ask questions. Get the facts. Don't make assumptions. And if there is a problem with a returned item, address it when the return happens--not afterward, when the customer has no control over what happens to that merchandise. Service tonight was below subpar

I got a gift card for Xmas from here and they do not have anything over size 24. I asked if they…read morecan refund me the money back and they said I don't think so. When I asked them to confirm she said well I can ask my manager, like it was a hard ship. If you say you dont know find the answer! This store says it's plus size but doesn't have any real plus size clothes and the clothes they do have look like wannabe thug clothes and if I washed it 2 times it will start to fall apart. The employees are standing there chatting but otherwise doing nothing. The customer experience here was negative.

Very nice store with everything you need in a store like this BUT they do NOT have Mens shoes at…read moreall. We found it extremely odd because that's exactly what we went in looking for.... Something to keep in mind if you decide to go here. Store was very clean and organized.

I usually love shopping at T.J. Maxx and have been a loyal customer for years. I visit often and…read morehave always enjoyed finding great deals, which is why this experience was so disappointing. Today, I purchased a bag of dog treats that was priced at $14.99. Unfortunately, I wasn't wearing my glasses and mistakenly thought I had picked up the bag that was $4.99. By the time I realized the mistake, I had already opened the package and given my dog a treat. When I called the store, I was told they couldn't accept a return because it was an opened pet food item. I completely understand that policy. However, what concerned me even more was that the tag claimed the treats were "Compared at $20.00." After looking online, I found the exact same treats selling for under $6 at multiple retailers. Seeing a comparison price of $20 feels very misleading when that doesn't appear to reflect the actual market price. I'm sharing my experience so other shoppers will take a moment to double-check prices--especially on pet products--and compare them online before purchasing. T.J. Maxx is still one of my favorite stores, but this experience left me feeling disappointed and like I didn't receive the value I expected. I hope T.J. Maxx reviews how comparison prices are displayed so customers can shop with confidence and know they're truly getting a great deal.

This is a large store with a lot of products. It's well laid out and has space so you're not…read morecrowded despite the high volume of merchandise. The employees are friendly but asking for help is a bit of a challenge as I had to ask three different people before my question was answered. They are more interested in stocking the shelves than in helping customers.

I visited this location on 5/17/23. The customer service was horrible! The cashier was upset…read morebecause I arrived at the door at 10:00 am. I heard her make a comment to the other employee. They didn't open the doors until 10:10 even though by that time five customers were standing outside. One of the other women standing there stated this is bad customer service. You can't just be there for a paycheck. The owner should reexamine the employee's they hire

I was excited to get a little time out of the house with my little one. Grabbed some Starbucks and…read morefigured I would walk around Ross and shop a bit. They do not allow open items in the store... Fair enough. I've come here in a few occasions as it's close to my house. I find their selection to be lacking compared to other locations. Aside from the selection, the store is often disorganized and the lines are always long, regardless of the time of day. I typically like Ross because you can find some gems, but this location isn't it.

Great experience at this Ross. Just went there for holiday shopping and the store was clean, the…read moreemployees were nice, and the selection of clothes was great and cheap. New to the neighborhood so this will be my go-to from now on

Every now and then, it's nice to stroll through CityScape in Downtown Phoenix. It's near where I…read morework, and I have monthly meetings right within CityScape. I enjoy going out there for the occasional meal, too. There's something for everyone and plenty to check out. They also have new restaurants and stores opening up quite regularly. CityScape is known for some great restaurants. There are some great local restaurants as well as some regional or national chains among th 24 restaurants within CityScape. My favorites include the Breakfast Club, Dog Haus, and Mo' Bettahs (which opened not too long ago). Find happy hours published at https://dtphx.org/post/dtphx-happy-hour-guide. There are more than 15 shops and experiences. My frequent locations listed include CVS Pharmacy, Copper Blues, and the Downtown Phoenix Inc. Coming soon is The Escape Game. There are also experiences and events that take place throughout the year. Go to https://www.reddevelopment.com/cityscape/events to learn more about upcoming events. CityScape offers affordable, safe, and easily accessed parking to see and experience everything there is to offer. You can park at one of two parking garages with access at Washington Street, Jefferson Street, or First Avenue. Ask about validation from any of the establishments located in CityScape. The typical hourly rate is $5 per hour with a $30 per day maximum. Stop by https://www.reddevelopment.com/cityscape to sign up for their newsletter for updates and more. You can find a map of the stores and restaurants as well as a map of the area to help you find CityScape in the first place. You can also find jobs and contact the CityScape staff if need be. If you're looking for good restaurants and shops, definitely stop by!

FOOD, PHARMACEUTICALS, & FUN! I spotted several restaurants, a CVS, coffee, stand-up, and possibly…read morePilates at this entertainment hub near Mortgage Matchup Center. I came on a slow night with family (post-New Years) and it was quiet since things were opening up again. We visited Chico Malo for a quick bite and were on our way. I didn't see much security on the premises, I would've liked a little more vigilance. However, the area was well-lit and people trickled in as the night went on. There's a little bit of everything here at Cityscape, it's more of a convenience for tourists and locals who live in the neighboring high-rises. There's a nice bridge and dedicated parking lot for Cityscape. I want to come back when things are open so I can fully appreciate the place.

Susan helped me find my wedding dress for my special day. She has a good selection of dresses and…read morevery beautiful for a great price!! She was nice and helpful through the whole appointment. But she does say her opinion a lot though. I can see how some people could get offended by them. But if you're on a budget, she will work with you. The only thing I would say is if you need to use the restroom, go before you get there!! The location is super easy to find. It's more of a private ranch than a warehouse. Overall, it was a good experience and found my wedding dress at a good price!

Everything about the experience was great, Susan and her assistant were very knowledgeable, kind…read moreand had so much experience. Her dresses are so beautiful, she definitely has something for everyone. 1000% recommend to any future brides

I only gave them a star because it made me. This location is…read morea joke. My family and I are switching asap. There isn't a time that I haven't had an issue with them, it's either lack of communication from their part, or they don't have a pharmacist on duty. it's always something.

Closed on a Friday !??! And they can just leave you sitting on hold on their recordings for hours…read more without mentioning oh they are CLOSED !!! I wasted so much of my time and energy on this specific pharmacy ! Switching now !!! Believe all these terrible reviews they have !!! Trust me., DONT waste your precious time here like so many have !!!!

Love this new coffee shop in town!…read more The moment I walked in, I got a fun Miami Cuban vibe with Latin music playing, tons of live plants, and a warm, welcoming atmosphere. One of the coolest touches was that they sell plants in recycled bottleS...such a unique and creative idea! The service was incredibly friendly, and as a first-time customer, I got to try their snickerdoodle cookie. Let me just say... SO GOOD. Definitely worth ordering with your coffee. I ordered the iced café con leche, and it was amazing. Smooth, flavorful, and absolutely perfect for a hot Arizona summer day. It's always great to support a locally owned business, especially one that puts so much personality into the customer experience. I'll definitely be back!

The Thread is part gathering place, part coffee shop, part creative hub, and entirely centered…read morearound helping people feel seen, connected, and supported. We were greeted warmly and with a free cookie sample. Everyone was very friendly. Upstairs, the shop promotes thrifting as a way to reduce landfill waste and push back against throwaway culture. Downstairs, the cafecito serves delicious Cuban food and drinks, surrounded by local art and a spirit of connection. There is a 'Christmas Tree' in the back - at least, I called it that, but I was gently corrected: it's a place for people to voice their wishes and for visitors like me to come forward if they can make that wish come true. The whole place is welcoming, thoughtful, creative, and full of heart. I love a good coffee shop with a good mission! Metered parking outside and you know how downtown Phoenix goes when it comes to parking: it's hit or miss.