BAIT AND SWITCH!!!! Be aware this company provides misinformation in an effort to acquire more money from your transaction. After speaking with Customer Service about a quote we received via phone call which was $300 for assembly we received a follow-up phone call stating the price is $300 for assembly if we get an upgraded slide for an additional $100. I informed them that was not the information the employee provided me additionally. The customer service rep then said "if we received a call with the quote for $300 they would honor it". I provided the voicemail only to get shot down and told again that assembly would be $400 with the upgraded slide. I then canceled my order and explained that I did not ask for them to call me and offer $300 for assembly. The company took it upon themselves to offer us the $300 dollar assembly. (Also for the record we called initially to inquire about the price and were quoted $700. After speaking with the Customer Service Manager I was told this is new information to their company and it is still not fully understood to them. BUT I, AS THE CONSUMER, AM SUPPOSED TO UNDERSTAND THEIR POLICY.
THIS COMPANY DOES NOT BACK THEIR OWN PRODUCT OR INFORMATION PROVIDED BY THEIR EMPLOYEES. THEY BAIT AND SWITCH YOU. ONCE THEY PROVIDE INFORMATION IT IS JUST AN EFFORT TO GET YOU TO CALL BACK SO THEY CAN TACK ON ADDITIONAL FEES. ITS A SCAM. BE AWARE. ADDITIONAL DETAILS TO COME. I apologize for grammatical errors. read more