The water temperature and the life guards where nice, but the pool was very dirty and it was not…read morewell kept. The water was cloudy and you when I was swimming I felt leaves and more hitting me.I Have have heard that the pool is cleaner later in the year, but I think the pool should be clean all year round.

This is easily our favorite public pool. I actually really like the reservation system bc the pool…read moredoesn't get too crowded & you have a guaranteed time to get in. No waiting in the hot sun for long periods of time! There's lots of shade around the edge of the pool. The grass is nice. I recommend bringing a chair because there are a lot of ants & tiny spiders running around. We all loved the two water slides. The lines don't get very long at all. There's a cute wading pool perfect for babies. It's pretty warm. The lifeguards are very attentive & nice. Overall this is a perfect place to bring the family on a hot summer day. We like to pack a lunch or some snacks whenever we go.

***West Gate Mini Dog Park***…read more This review is strictly about the mini park, not aquatic center. This gravel/rock mini dog park is located on the back side of West Mesa Aquatic Ample parking Had the dog park to ourselves Clean, 2 trash cans in the mini park, 1 dog disposal bag area Lots of weeds but no goatheads

Took my kids here to play today and they had a great time. It seemed very clean. We went to the…read moreindoor play area.

Affordable prices and lawn chairs available. The area was clean. Decent sized pool. Staff was very…read morefriendly

Love this place. I take my grandkids every summer. Young and friendly staff. Clean inside and out…read more Love the grass area and trees. And the water slide is a big hit.

Great location, Great facilities and a Great staff. Best in ABQ and on the west side. This club…read moremakes me feel important!

Word of advice: don't sign up for a membership here.......run the other way!…read more My family and I recently moved out of state. At the end of June, I called several times to cancel my membership, but each time I was told to call back because the manager wasn't available. In July, I finally had to go in person because every time I called, the manager was either unavailable or in a meeting. I even left my contact information for a callback and never received one. When I spoke with Jenna, she told me I would be charged for August, but if I provided proof that I had moved along with my new address, the August charge would be waived. I submitted the requested documentation that same day in July, including proof of my new address. Unfortunately, Genesis rejected my documentation, and I'm still being charged for August. I never missed a payment and my account was fully paid through July. This has been an extremely frustrating experience. The lack of communication, inconsistent information, and failure to honor what I was told has been very disappointing. I expected a much smoother cancellation process, especially after providing everything that was requested.

I want to share our experience with Fish Factory after having my children enrolled there for the…read morepast four years. Swimming is an incredibly important skill, and for a long time, Fish Factory was an adequate place for my kids to learn. Unfortunately, our experience with the business side of Fish Factory has shown us that their loyalty, flexibility, and compassion only seem to extend as far as your ability to keep up with their unusually high prices. After a difficult year financially, we fell behind on payments. This was not ideal, and I fully understand that businesses need to be paid. However, our balance had always been paid eventually, and for the first three years, we had no payment issues at all. None of that history mattered. Four years of being customers did not matter. The fact that this involved children being removed from a skill-based class they had committed to did not matter. Rather than having a real conversation with us or showing any meaningful willingness to work with a family going through a hard season, Fish Factory dropped both of my children from their classes. They gave the appearance of working with us, but in reality, it felt like they were simply waiting until they reached the date that allowed them to remove my kids without needing to discuss the situation further. That is the part that is most disappointing. This was not a family asking for a free service. This was a long-term customer asking for basic communication and a little compassion during a temporary financial hardship. So, if you are considering supporting this business, I would keep that in mind. If everything is going perfectly and you can afford their high monthly costs without interruption, you may be fine. But if your family ever hits a hard month or two, even after years of loyalty, do not expect that to matter. There was no compassion from management. No meaningful conversation. No care for the children involved. Just a cold business decision. A few additional concerns from our time there: * Lessons were sometimes cut short when it suited them. * Classes we were told would be comped due to illness were never actually comped. * A significant amount of the sickness we dealt with seemed to originate from their facility. * Payment issues were handled unprofessionally, including being approached and embarrassed in front of others during toddler classes. * Instructor turnover was frequent enough that children could become attached to an instructor only for that person to be gone shortly after. Swimming is important. But so is how a business treats families, especially families who have supported them for years. Based on our experience, Fish Factory failed in that area completely.

Instructors are nice, I have my 6month old going here. If you miss a class they allow make up days,…read morewhich is great.

While technically this is called the Ventana Ranch Pool & Community Center, it's really just the…read moreVentana Ranch Pool. The "community center" isn't actually a community center at all. It's only accessible from the pool area, and is really just a small building built big enough to house the locker rooms, hold what little equipment the pool monitors might need, and store pool toys the kids that come here can use while they're swimming. Oh, and it serves as a space to use for the (monthly/quarterly?) homeowners association meetings. The pool itself isn't very large, probably about 3/4 the size of your typical public pool, but since it's only for Ventana Ranch residents, it never gets super busy, and one typically has plenty of room to swim and hang out in. It's clean, and relatively well maintained, but the water is so cold that, from my viewpoint, it's virtually unusable for more than a few minutes at a time, even on the hottest of summer days. Now, given that the average day finds plenty of people (mostly kids) in the pool swimming around, obviously not everyone feels the same way, but consider this my swimmer beware sort of review, and get out of it what you will. :-) I actually find the water temperature to be a bit of a mystery, because while it was super cold like this the few times we came here last summer (2013), there were also a few times we were here earlier this summer (2014), and the water temp was perfect then. There was even a time when we came to swim this year, and the water was (almost) *too* warm. However, of all the times we've been here, the water has been cold far more than it's been warm. The locker rooms are small, and a little stinky, but clean, and more than adequate for the size of the pool and the number of swimmers generally present. I suspect the smell is largely due to the smallness of the space, and the fact that the locker rooms are basically outside. There's a kiddie pool fenced off in a small enclosed area separate from the rest of the pool, and even though the main pool is very big, or busy, it's nice for parents of small children to have a dedicated space they can take their kiddos to if they want to. There are no diving boards, water slides, or any of that other fancy schmancy pool stuff, but there are plenty of chairs, a few tables, and even a nice grassy area with a couple good sized trees providing lots of shade right outside the gate, just in front of the pool. This makes the grass the perfect place for having a picnic lunch with the fam before, after, or even during your swim session. The pool is free to use, but as I mentioned above, it's for VR residents only, and you need a key/swipe card to get in the gate (obtained by going to the office for the the property mgmt co, and showing them an ID, and some sort of other proof of VR residency). Overall, I'd probably give the VR Pool 3.5 stars, but since Yelp won't let me go in .5 star increments, I feel like it deserves rounding up to 4 stars more than it does rounding down to 3. If you live in VR, the pool is a nice (free!) summer perk to have. If you don't live out here, well, maybe you should! :-)

If you like overpaying for old equipment, and a daycare vs. a gym, then this is your place!…read moreStarting late May this "gym," turns into a childcare facility it seems. There's kid's definitely younger than 15 running amuck around the gym all over in the afternoons. Taking machines just to screw around for hours with no supervision. Seems like a huge liability to me, but the parent's probably pay enough for their entire families that the management turns a blind eye. On top of the kids everywhere, the equipment is mostly old and way outdated, though they keep the upholstery good. They have minimal attachments for cable machines.....like, almost nothing for them....I've seen hotel gyms with more cable attachments.... 2 set's of dumbbells, 2 set's of ez grip barbells, & 1 set of regular barbells. A couple of squat racks, and a couple smith machines. Two to 3 flat bench presses, a prehistoric preacher curl bench, and minimal other free weights. The workout machines are older than dirt, in fact they are the oldest of any gym I've seen around town, which is absurd for the price per month. When you want a specific handle/attachment for a cable machine, odds are they don't even have it, and if they have 1, it's taken.....Zero arm machines!! They have a pretty good amount of leg machines with 4 leg machines being brand new but they're the only new machines in the mix with all the other ancient stuff they have. Chest and back are both mediocre machine wise as well....The sauna is 10 to 15 degrees less than it should be and definitely the coldest one I've been to in town aside from Defined hilltop. The steam room is good. The locker rooms are plain DUMB! You have to pay extra to rent a locker, or use one of the one's with stupid pre-programmable installed locks that sometimes don't work when you need to get back into it..... Always fun to walk up front to the entry way in your microscopic towel that they provide you.... They do give out towels at least, which is nice, but a lot of them feel like sand paper and they are on the small side. Mostly they don't have any stain's at least but I've switched out a few that do. Overall the towel's just don't feel good, and are uncomfortable. They also provide gel, soaps, shaving cream, and some other necessities which is nice. The male locker room staff is top notch. They are all very nice and work hard to keep the place clean and help people when needed. The front desk younger girl with brown hair always seems to be put out to do her job....They never say goodbye or anything when you leave, like all the other gyms do in town either. The basketball courts are solid and the balls in decent condition for the most part, and they have all sizes. Pick up games happen at certain times, and at others you have the whole thing to yourself(though that's done for the summer I'd bet). Overall this gym is way overrated and over priced for what they offer weight wise. Theirs kids messing around and taking up machines, and the added amenities they do provide are shoddy and not very nice.

Pool water cloudy/murky/smells. Shower area unkept/dirty/ moldy. Paying $100+ a month. Unable to…read morejustify keeping this membership.