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    Highland Pool

    4.5 (2 reviews)
    Closed 6:00 am - 9:00 AM, 11:30 AM - 1:30 pm, 7:00 PM - 8:00 PM

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    8 years ago

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    8 years ago

    Regular lap swimming pool. Basic changing room. No lockers, but valuables can be left with staff at front desk.

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    Genesis Health Clubs-Riverpoint

    Genesis Health Clubs-Riverpoint

    3.1(64 reviews)
    8.6 miNorth Valley/Los Ranchos

    Word of advice: don't sign up for a membership here.......run the other way!…read more My family and I recently moved out of state. At the end of June, I called several times to cancel my membership, but each time I was told to call back because the manager wasn't available. In July, I finally had to go in person because every time I called, the manager was either unavailable or in a meeting. I even left my contact information for a callback and never received one. When I spoke with Jenna, she told me I would be charged for August, but if I provided proof that I had moved along with my new address, the August charge would be waived. I submitted the requested documentation that same day in July, including proof of my new address. Unfortunately, Genesis rejected my documentation, and I'm still being charged for August. I never missed a payment and my account was fully paid through July. This has been an extremely frustrating experience. The lack of communication, inconsistent information, and failure to honor what I was told has been very disappointing. I expected a much smoother cancellation process, especially after providing everything that was requested.

    If there was ANY other choice for an outside pool on the west side I would cancel my membership. So…read moremany areas for improvement - Cleanliness, staff attention to members behaving badly (pedicures at the pool, boys in the women's locker room), condition and safety of the pool area, high price, management that doesn't seem to care.... One positive is that the classes and teachers are good. Maybe after this transition to new owners is over things will improve....

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    Highland Pool - swimmingpools - Updated September 2026

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