Affordable prices and lawn chairs available. The area was clean. Decent sized pool. Staff was very…read morefriendly

It's been hot lately. Like, Africa hot. Kids griping about how hot they are, followed by the…read morequintessential "I'm bored" summer complaining loop and "can we please do somethinggggg" *insert whine-y voice* ~ When it's too hot to hit up the park, the zoo or botanical gardens, and you know you'll get through the aquarium too quickly, and you've already done Explora a few times, and don't feel like going to a movie....you know it's time to get WET! Paradise Hills Pool is a great option if you're on the westside. Reasonable admission fees, lifeguards on point paying attention, nice water slide, a few shady trees and covered table areas, it's a great spot to wear the kids out and catch a few rays. You can bring your own coolers, chairs and floatation devices!! They also serve free lunch in the summer lunch program inside the pool facility on the grass area during the week, and were even open 4th of July with a free popcorn and snow cone machine for the crowd. During the week it can get a little packed at times, try to get there by 12:30 or once they hit max capacity, you'll have to wait in line a bit until someone leaves.

Great location, Great facilities and a Great staff. Best in ABQ and on the west side. This club…read moremakes me feel important!

If there was ANY other choice for an outside pool on the west side I would cancel my membership. So…read moremany areas for improvement - Cleanliness, staff attention to members behaving badly (pedicures at the pool, boys in the women's locker room), condition and safety of the pool area, high price, management that doesn't seem to care.... One positive is that the classes and teachers are good. Maybe after this transition to new owners is over things will improve....

Went to swim this evening at 6:00pm. Schedule changed. Lap…read moreswim is now from 7pm - 8pm. Swim team of all ages is swimming later into the evening. I just paid for a one year pass. I've tried to swim at 6am. Nobody showers before getting into the water.. you cam smell all the Bengay and other sprays and ointments... not sure why the swim team has to swim so late. Don't the kids get out of school at 3 or 4 pm?

We're all water babies, aren't we?…read more I've been watching my little girl, Iris, shiver and chatter her tiny teeth, blue-lipped, for the better half of the summer at this pool. That's because it's pretty darn cold in these waters, which was the case in my High School pool, true of all school pools across the country. And while I'd prefer the hypothesis that the temperature is directly related to budgeting, me thinks it actually has more to do with a certain unspoken swimmer's code: wussies not invited. Yeah, you'll suffer the initial plunge, but if you're dedicated, you can stay plenty warm by your own volition. So here's your warning, wussy. These waters aren't for the faint of heart. Every kid in New Mexico should learn to swim. Valley offers some great classes at friendly prices taught by, well, you guessed it, teenagers who know how to swim and double as lifeguards, and adults are invited, too. Overall, the instruction has been effective, but it's regimented and somewhat baselined, so if you have some experience in the water already, go ahead and sign up for a class that might challenge you, otherwise you'll be stuck with, well, New Mexican swimmers, er, drowners. Don't hesitate to sign up for the next level. The facility, aside from the chilly H2O, is unusual via ABQ standards. Sort of an A-Frame, the bones are wooden, the ceiling is high, and there's plenty of free swimming. About two-thirds of the main pool is dedicated to lap swimming. A second (smaller) diving pool is a great learning spot for the adventurous. And a third pool for little bitty kids is located outside, under the burnin' sun, a wading pool. Slap sunscreen all over your zombie before he/she enters, that heat is intense.

This is probably the cleanest and best-maintained pool facility in Albuquerque. I've used the pool…read moreto swim laps after work, attend a triathlon clinic, and participate in a Splash n' Dash race. Each time the pool, deck, bleachers and locker rooms have been clean (not icky). I was able to swim my laps in a designated section separate from kids playing in the water. There are attentive lifeguards on duty. The pool does have a really nice kids' section with water slides, and one of my friends hosted her young daughter's birthday party here. It's nice to see a well-used and well-kept facility like this on the west side of town!

***West Gate Mini Dog Park***…read more This review is strictly about the mini park, not aquatic center. This gravel/rock mini dog park is located on the back side of West Mesa Aquatic Ample parking Had the dog park to ourselves Clean, 2 trash cans in the mini park, 1 dog disposal bag area Lots of weeds but no goatheads

I would say probably 3.5 stars would be most accurate. To make it easy for you to make a choice…read moreI'll just give pros and cons. Pros: staff is super friendly and offer quick text service Location for our event was great we walked everywhere and felt safe, they have lots of security The vibes and remodel is nice, and they have an onsite restaurant Price point was very fair (we didn't use parking) Cons: The hotel was nowhere near capacity and they gave us a room looking at the parking lot, they should fill those looking at the pool first The towels are small and thin and they come with a total of 2 sets, we asked for more and they gave 1 set (be clear with requests) Housekeeping is only offered when asked but they do not tell you that until you ask for it (luckily they fit us in and I didn't have to push) The bathroom door is so hard to open and there's only one trash can in each room As someone else said it's super LOUD on weekends it's literally like cars are drag racing All of that being said I would stay here again and just make sure to request the room location, extra towels and utilize the ear plugs that are in the bathroom. They put a lot of effort into attracting guests and it's appreciated.

We made reservations for a sister's night to celebrate my sister's 27th birthday. I was working…read morethis afternoon and planned to meet my sister and mom for dinner this evening. When my sister tried to check in to our room she was told she couldn't check in because her name wasn't on the reservation. No problem, I can just call and ask that my sister be checked in. Where things went wrong: the manager on duty named Brie told my sister that "she clearly wasn't understanding check in rules because she'd been up to ask several times already and had been told no". Very condescending and not the way that you treat a guest that's chosen to spend their birthday with you, when your hotel is a dime a dozen. My sister felt ridiculed and mistreated, and I refuse to spend money at a place that's made my sibling feel like that. We cancelled our reservation for a full refund, booked down the street, and are enjoying pool time, cocktails, and a beautiful room. Moral of the story-- don't just hire anyone to manage your hotel. Not everyone is capable of even basic communication and kindness.

The staff are always so so respectful and supportive as well as about safety!…read more The gym is nice and cleans and the people are nice as well!!! Thank you Samii, Cody and Jared

First, I will say the person at the desk was very polite, respectful, and professional…read more I brought my 16 year old daughter to work out with me today. Chuze is always very busy and I was trying to bring her over to the Defined side. They would not allow her to work out without signing up first. Reasoning being that she is a minor and there is not a clause in their waiver stating that if a minor is injured they are liable. With as long as Defined has been around, it would seem like they would have added this by now. Especially since she was accompanied by her guardian. So how would any teenager know if they like this gym before they want to sign up? It seems like they're trying to force a sign up to me. My rating is based off of a suspicious business model.

I want to share our experience with Fish Factory after having my children enrolled there for the…read morepast four years. Swimming is an incredibly important skill, and for a long time, Fish Factory was an adequate place for my kids to learn. Unfortunately, our experience with the business side of Fish Factory has shown us that their loyalty, flexibility, and compassion only seem to extend as far as your ability to keep up with their unusually high prices. After a difficult year financially, we fell behind on payments. This was not ideal, and I fully understand that businesses need to be paid. However, our balance had always been paid eventually, and for the first three years, we had no payment issues at all. None of that history mattered. Four years of being customers did not matter. The fact that this involved children being removed from a skill-based class they had committed to did not matter. Rather than having a real conversation with us or showing any meaningful willingness to work with a family going through a hard season, Fish Factory dropped both of my children from their classes. They gave the appearance of working with us, but in reality, it felt like they were simply waiting until they reached the date that allowed them to remove my kids without needing to discuss the situation further. That is the part that is most disappointing. This was not a family asking for a free service. This was a long-term customer asking for basic communication and a little compassion during a temporary financial hardship. So, if you are considering supporting this business, I would keep that in mind. If everything is going perfectly and you can afford their high monthly costs without interruption, you may be fine. But if your family ever hits a hard month or two, even after years of loyalty, do not expect that to matter. There was no compassion from management. No meaningful conversation. No care for the children involved. Just a cold business decision. A few additional concerns from our time there: * Lessons were sometimes cut short when it suited them. * Classes we were told would be comped due to illness were never actually comped. * A significant amount of the sickness we dealt with seemed to originate from their facility. * Payment issues were handled unprofessionally, including being approached and embarrassed in front of others during toddler classes. * Instructor turnover was frequent enough that children could become attached to an instructor only for that person to be gone shortly after. Swimming is important. But so is how a business treats families, especially families who have supported them for years. Based on our experience, Fish Factory failed in that area completely.

Instructors are nice, I have my 6month old going here. If you miss a class they allow make up days,…read morewhich is great.