Two years ago, I notified Swimsuits for All a "torn hole" appeared on the fabric not 2 months after purchasing the swimsuit. They refused to exchange the swimsuit, which was absolutely outrageous and refused to purchase from them again. Repeatedly, I received flyers for their 20%, 30% and 40% off sales and refused to purchase another item from them for the poor decision making on their part not to exchange the swimsuit. It was not my fault the swimsuit had a hole, it was the fault of the distributor. Well, 2 days ago again I receive their "sale" flyer and again sent a letter of utter disgust on their severely poor customer service which I have shared with my friends who will not be purchasing from this poor management company.....and sadly their merchandise is good looking however very poorly made and decision makers who do not know how to retain customers........based on the awful reviews on YELP, guess I am not the only one sending a severely POOR REVIEW. read more

I am disappointed that a company thinks it's acceptable for their product to fade completely after one use. The bathing suit is unwearable, and Swim Suits for All says there is nothing they can do about it. Unfortunately, I have learned my lesson to not purchase anything from them and I will warn others to do do the same. read more

I have a tankini top that I wanted to return. Swimsuits For All is charging shipping and handling fees of $11.98 along with a $10.99 processing fee. A total of $22.97! I paid $50.81 for the top and the refund I would get back for the return is $23.00. What a rip off! Their shipping takes a long time as well. I will NEVER do business with them again. read more

Be careful with placing an order with this company! Worse one ever. I placed an order a week ago from abroad and called immediately after placing the order to make sure there would be no issue with the shipment. After chasing my order via e-mail for 3 days I was asked to call the company's Customer Protection Group. Although I contacted them to confirm my order and check that everything was fine, my order was held for more information. The agent at the Group was unfriendly and the one I dealt with via e-mail asked me to rate her service mentioning that "GREAT" would mean so much to her... read more

I attempted to place an order and I received a declined message and to contact my bank. I checked my bank account and, low and behold, there is a pending transaction for their DECLINED transaction. I received no purchase notification from SFA. I called the company and Linda the rep said that "Eloquii/swim4al 888-241-796/nj" (as it appears on my bank tx) was a different company and not a SFA purchase. She transferred me to their accounts department where they could not find the pending purchase. I was referred to a wrong number. I started a claim with my bank. Then I called SFA to confirm if an old SFA e-Gift card was still valid. I spoke with a Customer Service Rep who found the e-Gift card and he stated it would need to be re-activated (3-5 business days) because of how old the card was. No problem My one star experience is a result of: 1. The DECLINED transaction appearing on my bank transaction as Pending 2. The reps lack of knowledge for the company(ies) she works with. 3. Inefficient and frustrating process for locating an order. SOLUTION: Tell, not ask, the rep to look up your account by your UNIQUE email address. They will ask you for your name and zip code, which can be common information across may customer accounts. Trust me, it will save you a lot of frustration if you have to repeat your name and zip code to multiple customer service reps. read more

I ordered a bathing suit, they charged my credit card immediately, even though my shipping status was "waiting for carrier pickup" for over a week. When my package arrived, it did not contain my bathing suit. Instead it had someone else's returned dresses, including their name and address inside. They will process my refund, but not the $15+ shipping fee. Wait, what? You are charging me for you to ship me the wrong items? When I requested to speak to a supervisor, I was told I would receive a callback before the end of the day. And, of course, that never happened. I am beyond angry and will never shop there again. read more

Please file a complaint with the Federal Trade Commission. It takes five minutes to fill out the form online. If enough consumers are complaining about this company, they will investigate. DO NOT ORDER FROM HERE. Swimsuits for All is part of the Woman Within company. The return policy is the same $25 between shipping and return costs. This is a scam because it looks like they are two separate companies. So sorry I didn't read reviews first. read more

Stay away!! They charge you $10.99 for shipping and then if it doesn't fit, and you have to return it, they charge you another $10.99 They also charge that if you want to exchange. Customer service is no help at all! They said he only way I could get a full refund is to get a gift card. Why would a want a gift card from a company I will never ever use again! So, I'm out almost $22.00 And I'm on Social Security. Every site I check about this company is horrible and always a 1 star review. I am beyond furious!!! I rate them a big fat zero!!! read more

Return options are terrible. $10.95 fee if you want refund or you get an ecard with full balance. It makes it difficult to do an exchange! I won't be buying from them again and now I'll have an ecard I'll probably never use. Lesson learned to review Return policy before purchase. read more

paid for expedited shipping but never received it. Customer service was useless told me to dispute once order received never got it and fed ex has no information. don't waste your time and money on these people read more

I purchased a bathing suit for my daughter, she wore it twice, and the clasp broke. They refused to allow a refund or return. No satisfaction at all. I'm disappointed that this company has such poor customer service and does not stand behind their product. I won't be purchasing from them again. Buy at your own risk. read more

Loved this company and ordered many times until they cancelled my order and never notified me. When I received an email from them for a gift card I checked and saw they cancelled my order because the items were backordered. I knew when I ordered they were on backorder and was fine with the date. I called them and was told that I would have to place a new order. The prices were much higher and they told me to call to reorder and they would honor the original prices. That was a lie. I have since called 6 times and keep getting the run around. Supposedly the back office team would adjust the price when the item shipped but I was charged full price. Terrible customer service! Won't be ordering again. read more

Ordered a two piece bathing suit. The top was way too small. If I returned it via mail and get full credit back on my card I would have to pay $10.99 processing fee. The top was $25. If you return to a location that uses a 3rd party return system, they say you would get instant credit in a gift card only. I returned to the designated location and when I went online to exchange the size it says it takes 2-3 weeks to process the return and get the e-credit. This is not enough time before I need the swimsuit. This is a rip-off company which is too bad. Will never use them again. read more

Added some items to my cart at a certain price, when went to check out the price changed to more than double. Talked to customer service, and they claim prices can change at any given moment. What a scam. read more

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Awful! I placed an order and paid $18 in shipping. It never arrived because the USPS lost it. For that much shipping it should have been sent in a more secure manner. I had to call because the order doesn't exist in my account. They told me I had to wait until 10/1/2025 to see if it arrives (over a month after I ordered it) and after I'm returning from my vacation that I needed it for. I'm going to have to order another suit (from somewhere else obviously) and try to return this one because it won't arrive before I go on vacation. Horrible customer service too. read more

Minus 10 if it was available DO NOT ORDER FROM THIS COMPANY! I am experiencing issues trying to get someone from customer service to respond back after providing proof that joining enabled free shipping on this order. I luckily took a screenshot and the offer was for "signing up" to create an account and a few seconds later the email stated that my total was adjusted, but it was not adjusted for the shipping. I order 95% of everything online & this company is awful customer service. The email this morning "VINCENT" from customer service stated it was meant for NEXT order, but I responded with the screen shots and copy of the email stating the final bill would be adjusted, but now "crickets" I recommend NOT ORDERING FROM THIS COMPANY as they also have this wheel you spin for a discount and the code is not supplied. Another issue, I had to go to CHAT to get that code and when you read the fine print, you are actually joining a membership for 19.95 per month unless you cancel. I tried the customer service 2X and could not get to a human. These are shady business practices, order ANYWHERE ELSE in a company that has transparency and not under handed tactics. read more

Absolutely listen to these bad reviews! They are 100% accurate and true. Stay away from this company. They are deceitful, liars, and they steal your money without authorization. I bought a swimsuit a month ago over the phone. I was given a discount for the shipping. Everything was all fine and dandy. A month has gone by and last night I got a notification on my phone with a 17.88 charge from them. I was pissed, because I did not order anything else from them. I called them at 11:48 p.m. last night and they said I signed up for a membership. I NEVER SIGNED UP FOR A MEMBERSHIP. I think the scam they are doing is that when you check out there is something checked or something in the program that makes you sign up for this magical membership. The fraud detection at my bank called me in the morning and turned off my card because they recognized this as fraudulent! This is not something I authorized or consented to knowingly. Absolutely disgusting practice. And then they want to make you feel crazy saying that you signed up for it. read more

If I could give 0 stars I would. I purchased a few items and somehow ended up paying for a monthly membership that I did not sign up for. I went to cancel the membership and get a refund. Then the next morning I woke up to texts and emails for random places around the country where my email and info had been used. What's even weirder is that it wasn't even for regular mailing lists. It was for inquiries about cars at dealerships, a Zillow agent program, a clinical trial in Florida. If it wasn't so annoying, it would be funny. I know that it was someone at Swimsuits for All that did it because my last name was spelled incorrectly on my profile and for all of the random inquiries it was misspelled exactly the same way. I don't know if this was a rogue person who just wanted to be a jerk or if this has happened to other people. read more

DON'T BUY FROM THEM! This place is a scam. Had e gift card from a return and they cancelled it a year later so I wasn't able to use it. Two chats and 4 calls later and they are telling me they won't reissue it so I'm out $67. Their website says the credit never expire but here I am without my money! What they don't tell you on their website- returns are not free, they charge $10+ to credit back you own money or you can get a e gift card that doesn't work. Shipping took 4 weeks and that was after several days of processing. Customer service doest know how to do anything, they give excused and send you to another person. The sizes are all over the place,the same item could be two different sizes because it's cheaply and quickly made. read more

I would give this place a minus 10 if I could. This place has been charging me $17.88 a month from August thru December. I unfortunately just noticed it tonight. When I called they said I had enrolled in their "rewards membership" program. That's B.S., I NEVER did. They are deceitful scam artists! Who the heck would pay that amount of money each monthe to be in a rewards program in the first place?? After speaking with them for the third time they agreed to refund me 4 or the 5 months that they ripped me off. As for their chlorine resistant suits they suck. They fade after a very short while. I will NEVER order another swimsuit from these scammers again! I also went on line to look at reviews and sure enough they had done the same thing to another person, charged her for a "rewards membership" that she never joined. God knows how many others were ripped off. BUYER BEWARE!!! read more

Paid 100 dollars plus shipping . Needed to return. They changed 10.99 to return. I'm out $30! NEVER AGAIN!

DO NOT BUY FROM SWIMSUITS FOR ALL. They do not keep records beyond 90 days. If you don't have your credit info you lose your money. They make no effort to track it. read more

You will be charged $10.99 to return your purchase no matter what. I went to return a swimsuit I just received, it was too big, they charge you $10.99 to return the suit or get a merchandise credit on a card. I was told they were trained for this policy and that's the only way to return. i won't shop there ever again. I'll stay with other companies, that allow free returns. read more

I have ordered from swim suits for all many times and have had no issues until last year. I received a bathing suit that apparently was worn and had a bleach stain on it, the supervisor was kind about the situation and we handled it. Then this year I order and I receive the wrong color, told to return ot and they would replace it, credit again, charge again, etc. I did what I was told and again received the wrong color. Since yesterday I have made 8 calls and on the phone for 1 hour and 35 minutes on hold for a supervisor. After the original call the employee apparently gave me the wrong information about keeping the one i received and would send the correct color. But...all of a sudden as she is typing in the information, the system stated updating (3:38 pm) and I was told I would have to call back (I'm going to say she realized she said the wrong thing and then proceeded to lie) and start ALL over again. I then l left my number for a supervisor to call me back, fyi I am still waiting 17 hours plus later. So last night after 2 hours, I called back and that's when I was told that the information the first employee gave me was NOT correct and I needed to send back the item, (I would have been fine if that was what I was originally told and not lied to and waste my time) I then asked for a supervisor again and then I sat on hold 15 plus minutes at a time. Finally, gave up last night after 5 calls. Today same crap, waiting twice on hold and finally I said if a supervisor doesn't pick up I will be reaching out to the BBB, guess what Linda, supervisor, picked up. She said sorry for the inconvenience, I explained I really don't believe you are or even care, she had an attitude, then I was told NOT to order again because it could be a warehouse issue. I get that, but she never ONCE offered to say, I will check back with you, instead she said just DONT order again. My frustration is , that was 1 hour and 35 minutes of MY time, trying to get an order fixed and it ends with DONT order again! Oh don't worry, I won't order again and beware to those who do! read more

Don't purchase from this website. It is a scam. I wanted to swap a swimsuit out because their sizing descriptions are way off. The website said if I agreed to a gift card instead of a refund they would give me an "instant" credit so I selected that option so I could use that credit to order the replacement swimsuits in a smaller size. When I got no instant credit I called customer service & they told me sorry the credit was not instant but no worries, I could go ahead & make my replacement purchase & they would convert my gift card to a credit card credit once the gift card was issued. Once the gift card was issued I called to get it converted to a credit & they told me there would be a $10 fee to do that. This website is a total scam & you should avoid them at all costs as their #1 goal is not to sell but to lie & cheat their customers out of money. read more

*DO NOT BUY FROM THIS COMPANY *!! I ordered a bathing suit for 118.00 back in June. I called over and over they said it was on back order. In September I called again. They said I should be receiving it soon. I said I do not want it anymore summer is over! They said they can't give me a refund, I said well can't I receive at least a credit for some percentage off because I'm going to pay full price for a bathing suit I can't use?! Lol Now here we are in October. They said they mailed it. Still haven't received it and will NOT give me a refund. I will be blasting this all over. This is not right!!! read more

The return policy is horrible. I ordered two sizes to see which would work best. I now have to loose $10 to return the one I do not like. Lesson learned for not checking the return policy before purchasing. I also paid for faster shipping but it took just as long as the lower shipping charge. I will definitely not recommend this company to any other people. read more

I give Swimsuits for All zero stars. They are a rip off company. I joined their club because they promised to credit shipping. The shipping cost was placed in an account which can only be used to buy another suit. It was my worst online experience! read more

Honestly this is a scam. Not only did they not reissue a gift card I purchased because I did not receive it they disguised a very expensive membership as a one time rebate deal and charged me 18.51 for 8 months before I realized what was going on and only refunded 6 months. Their products are fine but they will rip you off given any opportunity. Not a trustworthy company at all! read more

I agree with Barb T. and Nour B. below. Tried to get them to reissue Gift card but no budge. Expects me to provide GC # when I have been telling them all this time I never received, how am I to provide??? Yet they see I have a credit of $61+ on their records. Hope they go out of business. No customer service efforts at all and also filed a complaint to the Better Business Bureau. read more

I'd give "Swimsuits for all" a BLACK MARK if I could. I requested an exchange for an extremely large swimsuit bottom and they refused to give me the exchange for a smaller bottom. I was in the hospital and missed the return date within a couple of days and they sent me the humongous bottom once again! This swim bottom was for my SWIM rehabilitation since I had broken my lower leg BADLY and had to have surgery. I'll NEVER order from this entity again. Macy's is now my Go-To store for everything. read more

SHADY COMPANY! I placed an order on May 6th, when by May 14th I had not heard anything about my order status, I contacted Swimsuits 4 all. They responded saying that the items were on backorder. They had sent me a letter, yes a letter, regarding the backorder status and since I did not respond to the letter, they cancelled my order. I asked why a letter and not an email? Customer service via email or by phone was awful. When calling, I was on hold for long periods and then my call was "dropped". Wish I had read more reviews before purchasing from them. Now I am working on getting the "temporary" charge deleted from my credit card read more

I would give this company zero stars but the system makes you give a rating I actually work in retail so I am very familiar with customer service and return policies- this was one of the worst experiences I have ever experienced. 1st - I used their size generator to help determine the correct sizes and they were all off. 2nd - I joined their rewards program to use the free shipping option , also one of the worst programs I've ever signed up for. I did not receive free shipping -you must email them to get a promo code that takes over a month and it is only for portion off not free shipping. I still signed up expecting to pay $9 for shipping. i called the customer service number and they were just as bad as the program- no help at all in total I paid $35 in shipping fees for a products that I cannot use because they're size calculator was very off ( $25 to ship to me and now have to pay $10 to send back) DO NOT SIGN UP FOR Swimsuits For All Member Rewards - IT'S FALSE ADVERTISING !!!!! read more

Used to be a great company 5 years ago. Now it has a vague return policy and it never mentions 'processing fee'. Stat away.

Somehow a pair of sandals that I was looking at got added to my order, so I immediately contacted Swimsuits for all and all I was told is I would have to return them. That is a lot of inconvenience for something I didn't order but I was charged for it. Also, the bathing suit I ordered did not arrive with the rest of my order (but the sandals sure arrived!). When I inquired, I was told the bathing suite was on its way. I never heard another word and still no bathing suite, and upon calling customer service, I find the order for the bathing suit was cancelled since "it was no longer available" No one ever let me know the order was cancelled and the bathing suite was unavailable. Absolutely terrible customer service and their shipping department is just as bad. I found the same bating suit on Jessica London and just now ordered it.(so much for it being unavilable!) read more

Awful company!! Complete fraud! Items are not what they advertise! They don't faith your money even if you use PayPal!! Warning stay away!!! They scam you right out of your money! read more

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Do not buy from swimsuits for all!! Scammers! Come to find out they've been charging me $18.18 a month, for what, I have no idea! Thankfully I finally got someone on the phone who was able to refund it, but this company is a total rip-off! The return policy is awful! The customer service sucks! And the swimsuits do not fit true to size at all! So you're pretty much guaranteed to waste money on returns because you'll need to return for the right size. I had a terrible experience, not once but twice! read more

Low quality merchandise and refuses returns Quality = Bad, Service = Bad. DO NOT ORDER. Ordered 2 swimming suits, same style, same size, but different colors. One is about 2 sizes too small the other fits perfectly. The one that was too small was clearly previously returned because the tags were off -- surely because it was too small. They resold it anyway. On the one that fits, the hook is defective. The cloth loop is too long and thick for the hook and cannot be closed without assistance. I tried to place a return, but as they were shipped abroad it was 1 day past the return window. They would not accept the return even though the suit was clearly used. The customer service rep was very rude. Shame, their suits used to be good. Never again. read more

LIVID doesn't begin to explain what I feel right now... DO NOT ORDER FROM SWIMSUITS FOR ALL. My past two orders I've received incorrect items, and instead of making the situation right, both times I've had to go out of my way to get my correct item. Absolutely absurd! I just can't even. Their customer service is completely unacceptable. Please share with any of your friends who are curvy or need supportive swimsuits to not use Swimsuits for all or any other of their brands. Side note: I have found other swimsuit brands I like (such as Bare Necessities) but had to use a gift card from previous purchases. #swimsuitsforall #boycott #donotbuy #worstcustomerservice read more

Swim Suits For All - Swimwear Near Me - Piscataway, New Jersey

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Horrible customer service!!!! They shipped my item via USPS; the package was returned because the shipping label was not processed properly. Any attempt to get my money back was unsuccessful! They insist that they will process refund when the item is received back. But refused to acknowledge that I am not in control of that because I never had it in the first place. What if it's lost? The answer: you won't get your money back than... I tried to communicate through e-mails, calls, called the supervisor and finally left a message with the corporate "customer care": no response from them. I will NEVER purchase from them again!!! read more