That check in process was efficient. Everyone I interacted with was professional but friendly. They…read morewere running a bit late which was okay by me. The lab was right next door, and that is convenient. There is a huge parking lot there, so you don't have to worry about door dings. As far as the care is concerned, I just have to wait and see, as this was my initial appointment to establish care.

Each time I have visited Adventist healthcare I have been treated with kindness and respect…read more I never hesitate to make an appointment an for any type of physician that is needed at the time. Today I had lab work done and it couldn't have gone smoother.

Dr Upshaw has been my PCP for a few years now and I couldn't be happier. He's very knowledgeable…read moreand I greatly appreciate his advice. For those of you who are skeptical about the office visit time, understand that they are running a business. If you are going to require more time for an office visit let the appointment staff know ahead of time, time is money!

Okay, I admit it....I don't share well, which might explain why I haven't written a review on my…read moreDoctors office as of yet....I simply do not want to share him. With that being said, I feel like I should be a good little yelper and spread the word, because finding new doctor is probably one of the hardest tasks in the world, especially if you are like me and find yourself googling every disorder and disease, almost certain I have each and every one. But that's not for here... ;-D Dr. Upshaw is fantastic. I have been seeing him as my PCP for nearly 10 years. He is a D.O., and has a holistic approach about him that I really like. He is thorough, but quick. Empathetic, yet realistic. He takes charge and really knows his stuff, but also lets me have a say in my health care, which I greatly appreciate. I can usually get in for an appointment the same day as I call, or the next day at the latest. The office is clean and the atmosphere is very comfortable. The front desk staff are friendly, but very busy. Sometimes they do not answer their phone, and you have to leave a message or call back later. This isn't usually an issue, but something to mention. So, there you go. Want a great Doctor, who cares about your well-being and is knowledgeable, understanding, quick and efficient? Go see Dr. Upshaw, he will become your new primary care physician, I can assure you!

I've been going to the Robert Street clinic for 15 to 20 years.. my recent visit wasn't that great…read morenot as if the Doctor. It more on the billing of the appointment I scheduled a diagnosis for a element that I had and when I got the bill, my insurance company didn't cover it and when I made the appointment to get checked out, the people that work in the billing department didn't even tell me hey you know this might not be covered so you need to check. Your insurance first. And then they tried to recode it which didn't work. They sent me the bill again for the price of the office visit, which I wasn't really too happy about, but I guess I need to be more visual about checking my insurance before I go anywhere for a doctor nowadays..

Would leave no stars if possible. I was rushed and the doctor did not want to listen to anything i…read morehad to say. Super rude and uncomfortable. I've never cried after leaving a doctor appointment. Do not recommend unless you want to feel like you're not even a human being.

Dr. Carpenter is amazing! He is so compassionate and his office works hard to get you in even when…read morethey're slammed. He is a great listener and takes every concern seriously. I'd definitely recommend him!

My Doc is 5 star!!!! Dr. Pajarillo talks with me, not at me. She listens to my thoughts and…read moreobservations about my health. That does not mean she is a pushover or will believe your BS. She and I have worked to establish a trusting relationship. That means being honest with her about my health and behaviors. BUT she doesn't judge or lecture me about my choices. And I do not ask her to do stupid or dangerous things/medications. That being said: Providence sux. they may not be exactly For Profit, but their executive staff makes way too much money and their patients and providers suffer for this with low quality resources and denials of service. 10+ years ago - before they kicked all the Sisters of Providence off the Board of Directors - things were better, but now - Providence - and all the other health services Swedish in Seattle, Kadlec in Washington, Covenant in Texas - and more they have gobbled up - it's just about the money. These people are about as concerned with your health (or showing God's Love) as Donny Trump and his Oligarchy Billionaire Bros. So, My doctor is great, Providence, not so much

Our Dr., who is no longer their was awful. I wanted to be seen for my drinking issues because…read morephysically I was not well. I told her how much I drink and that my liver hurts all of the time. She felt it and told me I am fine. I had blood work done for the same reason and when I saw her again to discuss the results she said everything was fine. I ask for a physical copy. When I got home and read them, 8 results were flagged and way out of the normal range. My husband went in to get refills for his Celexa. She never called it in so he went up to get a physical copy and was handed a prescription in his name for 150 vicodin. They are horrible about calling in prescriptions. Last week he called to ask why they didn't call one in as they said they would and he was put on hold. Finally he drove 15 minutes to the office while still on hold and the receptionist was sitting there with the phone flashing doing nothing other than watching Judge Judy. That was just one of many problems with prescriptions.

Horrible customer service. The lady I spoke with was extremely frustrating to talk to. We love our…read moredoctor, but unfortunately he transferred over to this Gresham office -- and we won't be following him there. I spent over 20 minutes on the phone repeating myself multiple times, only to be told at the very end that he no longer takes pediatric patients, even though I clearly stated that's what we needed at the beginning of the call. The experience was so confusing and unprofessional I honestly thought I had called the wrong number.

I've been going here forever and it's been the least stressful medical office I've ever been in…read more From the folks that take my blood, to the ones that take my temperature, to even the ones that take my money. Friendly, courteous and comfortable. Feels real small townish if that's even possible for a medical office. Might be because a lot of the same faces still work here. I have not had a negative attitude from any of the employees. That saying, it does make it a little easier having to go to the doctors.

Nicole and Dr. Hansel are a dynamic duo! Get you in and out in a timely fashion. Dr. Hansel really…read morelistens to your needs!

Recommended ----------------------…read moreVery approachable, accommodating medical office. My situation was very unusual and different from the normal daily cases. However, Dr Hansel heard me out and tried his best to custom tailor a solution for my specific need with discount coupon for my prescription. If and when I'll need medical help I'll return to his office. Thank you!

Cheryl is a great family doctor that doesn't treat you as just another number. She actually listens…read moreto you and takes her time when talking to you. She doesn't push prescription drugs and she respects alternative medicines. Very kind and understanding. I would highly recommend her.

I haven't had a doctor for at least five years. I called to line up an appointment with her as a…read morenew patient. The secretary put me on hold, and went and got the doctor. She came on the line SCREAMING! I DON'T accept chronic pain patients, I DON'T accept MVA patient's and I DON'T accept medical marijuana card patients! "Now what is it that I can help you with? (All I wanted was a cholestrol test done.) The more I thought about this, I decided that I needed a doctor who will listen first, and not label me as a "druggie." I am a medical professional myself, and I would never treat a patient like this. It was VERY unprofessional!!! I found a different doctor, thank you!