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    SWFL Office Solutions

    5.0 (1 review)
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    Qwik Pack & Ship of North Venice

    Qwik Pack & Ship of North Venice

    3.7
    (11 reviews)
    1.0 mi

    A package was shipped for overnight delivery on Wednesday, July 1, 2026 and the label was created…read moreat 11:36 am at this Qwik Pack and Ship. This package arrived on July 1, in Sarasota Florida and sat for two days in Sarasota even though $280.00 was paid for "express overnight" delivery. We received a message stating "package delay" on 7/1/26. It didn't get to Tampa, FL until 7/2/26. Then, it finally makes it to Louisville, KY on 7/3/26 and doesn't get to the required destination until 7/6/26! Once back home, I called this business and submitted a claim as I was no longer in Switzerland and the package, was not received at the hotel until 7 days later! A lady with Qwik Pack told me this claim process would take up to two weeks to resolve. Today, I stopped into the business to follow up and was greeted by Jigar Pokar, owner, who immediately raised his voice and started to argue with me. Jigar told me that there is no guarantee and that I was not only out $280.00 but it would cost me $170 to obtain the product in this package that was not sent for 6 days! The owner wanted to tell me that first it was dropped off on Thursday. Jigar's tone became more argumentative, and he continued arguing with me, until I decided his unprofessional attitude was completely unacceptable. It's shameful to run a business and talk to customers in such an arrogant, dismissive way. Just be aware, "express overnight" doesn't mean overnight. It's just a word they use. It means, the package may make it in a week. Plus. this package didn't make it to the hotel until 7 days later!

    I love this location and the staff. I am always treated with a smile and their services are the…read morebest! I can't imagine anyone having the nerve to leave a bad review unless you're from the Northeast

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    Qwik Pack & Ship of North Venice
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    SWFL Office Solutions - officeequipment - Updated August 2026

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