My 2nd trip to this shop. I was so very pleased with my first experience, I had to revisit again…read more Volvo says you don't need to do a transmission fluid change til 100K miles, but I've put 75K on this car, towed a boat across country and driven it almost 24 hours nonstop on a few occasions. I thought I felt a slow shift point once or twice in the last few months so I decided it was time. I was right. Artem saved and showed me how dark brown the normally pink trans fluid had become. Yuck! The Naples Volvo dealership wanted DOUBLE what Artem charges and I can guarantee you, it couldn't have been done any better. I noticed a discernable improvement on the drive home tonight from his shop and I'm sure my gas mileage will improve going forward as a result, too. And it's not just Volvo's Artem works on.....seems like nearly every foreign car is in his shop or his parking lot. So happy to have found an honest and reliable car mechanic here in Naples. Thanks again, Artem!

My first time taking my car here and I was impressed. I had taken my 325ci to my regular place for…read moresome minor bodywork and asked them to do an oil change while it was there, which they confirmed was done on pickup. When I returned home I pulled the dipstick and the oil was obviously not fresh. I called to point out the mistake, but they doubled down and the mechanic confirmed it was done. So I found Naples Mechanics and took it there and they confirmed I was correct. While the car was on the lift, the owner also pointed out that the central arm bushings were shot and that the rear shocks were leaking. I had been taking my car to the previous place for the past 5 years, so they had plenty of opportunities to identify these issues (I only do very low mileage each season), so I opted to have the work done by Naples Mechanics and was very pleased with the work done.

Called several places to get my car towed. They had the best price, arrived quickly! The guy was so…read morenice, and my car was in a tricky spot. Very professional. Also the lady on the phone was nice for the initial quote

4 hour wait, 1.5 hour projected delay with no customer update. Roadside assistance then called me…read moreto say they cancelled the tow after missing the second pickup time. No call from Bald Eagle. Horrible customer service. I wish I could give them zero stars.

They came within 20 minutes of us calling at 11:00 at night. Our insurance couldn't find anyone…read moreand we couldn't find anyone until a very nice and helpful person recommended them!!! The car was towed to our dealership and we went home. Done!!!

Docket full for the day. They could not help me. The Dispatch was direct, but must have had…read moreanother call.

Absolutely terrible!! I called and was told 30 mins after 40 minutes I called and was told…read moresomeone was heading my way and would contact me , after 60 minutes I called again , finally got a call after 70 minutes of waiting, I called someone else, they were there in 15 minutes , I called to cancel and no one picked up the call

My car would not start and the shifter would not rely. Tony was great. Very knowledgeable,…read moreexceptionally nice and a very hard worker

Terrible rude and expensive , I checked with average fees Dixon charged me far more. I will never…read moreuse them again.

Went to their oil change location on airport-pulling road and the tech noticed a low tire with an…read moreair leak. So after the oil change I drove to the main location on Domestic to have the tire repaired. I was told that I would have to wait about an hour for them to get to it for repair. I had no problem since I drove in without an appointment. As I was sitting in the waiting room, I noticed how nice and professional they handled their customers. Well after about an hour the nice lady working the front called my name and apologized for me having to wait an hour. That the tech working on my tire could not find a leak !!-- that the whole problem was found when he put the valve stem cap back on and that is when he heard air coming out !! I had a bad valve stem cap !!! She apologized again and said "no charge" !!! I gave her some "cross Pennie's" I made for her young family. She just had another baby girl about a year ago. I was so impressed with this business that I will be going back and also recommending them to my friends. Jim Benvenuti June 11, 2025

First I'll say I'm a fan because a few years back they checked my car out for an oil problem but…read morenever found a problem and didn't charge me. That being said I purchased a Toyota to take back up north and leave it . I asked them to replace the spark plugs change the oil and check the car for the long ride... I picked up the car after being sent out 3 times to find it ,finally finding in a bay in the furthest building away from the office. The man in charge asked me "Whats it doing in there" my reply was idiot don't know I don't work here". I traveled up to NE and a week later my battery died ,when AAA came the battery posts came right off and he told me that's what killed your battery and had to purchase another. I still like the place but something seems to be slipping in the service and I hope they can fix it before it's too late.

i was charged $40.00 storage for the day they towed my car onto their lot, and $40.00 for the next…read moreday when I moved vehicle out of their lot. initial day when $430 was charged for the 22mile tow is not day 1. the next EARLY morning I had my car brought to my home and they again charged me $40.00. my car was on their propertyfor 26 hours. That is not 2 days. Then I was charged $40.00 because I paid with my credit card. They charged me $131.94 for an "adai/lien fee (w e TF THAT IS) My total bill was $740.18. These $ grubbers are hideous. Do not think of using their service unless you are looking to get ripped TF off.

Horrible people..did not notify me when accident occurred..racked up charges..limited…read moreconversation..would NEVER use them..dirty establishment..everyone sitting..looking to screw the next person over.

Horrible experience, owner Alberto Cabrera is committing 3rd degree felony and several misdemeanors…read moreaccording to Florida Statute Chapter 715 Title XL. 1. Towed a vehicle without appropriate signage on property. 2. After finally getting their information from the property management it was impossible to get a hold of them for 3 days. No voice mail, text messages not returned, no call back, nothing. According to FL law they need to answer calls 24 hours 7 days a week and provide the vehicle back within 1 hour of customer request. 3. No notification of Police Department within 30 min. Long story short, they charged me $323 for not being able to recover my vehicle for 3 days, as they do not answer their number. I have filed with the BBB and am also filing a lawsuit for predatory towing practices with Morgan & Morgan. I attempted to be reasonable with the owner and offered to pay for the towing, just wanted a discount on the storage fees as it was not my fault that they wouldn't follow the law and allow me to pickup my vehicle within 1 hour of request. He was extremely rude and told me to get lost and it wasn't his problem. I had a printout of Florida Chapter 715 underlined all 3 ways his company was breaking the law, he told me that wasn't true and refused to even look at the document. No problem, I have all the time in the world and plan on spending reasonable amount of money to ensure that his company doesn't scam anyone else. See you in court, Ablerto...

Service was excellent. Needed a 23 mile tow. The driver was personable and extremely helpful. Will…read moredefinately recommend their service.

Adam was very helpful! My tire needed to be checked and he made it possible even without an…read moreappointment. Jose immediately got to work and did everything to diagnose my tire. Jose is the best ! I read a lot of good reviews about him. I was so glad he was working ! On a Sunday ! What a blessing ! Thank you both for a great customer service

After leaving Detroit, Michigan, and having my vehicle fully inspected by my local Lincoln…read moredealership, we hit a pothole coming down to Florida. Brought it into tire choice and they told me my tires were dry rotted and need to be replaced. Mind you these tires have less than 15,000 miles on them and the dealership told me they were good. I was shocked when I went in and asked for a tire rotation and wheel balance when he told me your tire is all need to be replaced What a scam