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Sweetwaters Coffee & Tea

4.3 (74 reviews)
Closed 6:00 am - 9:00 pm

Order Sweetwaters Coffee & Tea Takeout or Delivery

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SWEETWATERS COFFEE & TEA ATMOSPHERE

What's the vibe?
Dogs allowed
Outdoor seating

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Recommended Reviews - Sweetwaters Coffee & Tea

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caramel iced blended
Alyssa G.

My friend walks here from her apartment every day and she suggested we visit this spot when I came to cowork. She got the large iced latte and I got the double shot caramel iced blended with oat milk (you have to ask for a milk substitute or else you get 2% milk). I wish I had gotten the triple shot/larger size because it was delicious. Just what I needed when the weather broke 60 degrees in the winter. It's perfect for getting work done because there is ample seating and great lighting. They have wifi (ColdestBrew! is the password) and a printer.

Lesley Anne Y.

The food was good. I had the ham and cheese croissant and it was made fresh. Service was great. Gave good suggestions when i asked. They do have n extensive drink and sandwiches menu. I had the Pineapple Fruit Tea. At first i thought it was so bland but my silly ass didnt know i had to shake it. I love fruit teas and i would definitely go back when Im in the area again. The place is very chill. Parking is hard , itw in the city so walking is ideal.

Iced Tea Lemonade
Casey W.

Ordered the iced strawberry tea and it was perfect for a hot day! It seems like they have good weekly specials too.

Jade Matcha Cold Brew
Samantha L.

I stop by this place constantly. They're fast and reliable. My favorite drink is the monster matcha (unfortunately seasonal). Think iced latte meets iced matcha latte. Double the caffeine! The food is great too. I'm all about their bagel and egg sandwiches. There's various protein options and they're all good. I typically order via app and the service is always fast and time estimates of when orders are ready are accurate. It's a casual yet clean place and nice spot to meet friends for a coffee.

Kit T.

It's a good place to get a drink. It's not too expensive (at the current going rate ). May try other stuff next time like the lemonades.

Monica N.

I came here while I was getting my car serviced and it was the perfect little spot to cozy up in! I was able to do some work thanks to their free wifi and outlets available for my laptop. The coffee I tried was the Vietnamese hot coffee which was sufficiently strong. I usually opt for cold drinks when it's warmer outside and I'm excited to come back and try their matcha/more unique drink flavors. The service was quick and easy. Just as a heads up if you need to use the bathroom, you'll just have to step out the cafe and go into the New City Main Area

Desserts
Sherwin C.

A great spot to enjoy a delicious drink inside a nice shopping center. The seating isn't too cramped and the layout feels casual with a dining room that isn't too noisy. Like other sweetwaters locations, the quality of the ingredients is evident and the prices are quite reasonable for getting consistently delicious drinks. This is prepared in a quick and friendly manner. There is also a nice selection of bakery goods and cakes if you need a bite with your drink. For the drinks, it is nice that the calorie count is displayed so that you have the ability to quickly decide between higher and lower calorie options (though the higher calorie ones are definitely worth it, as they are full of flavor!). Overall, worth a visit for a delicious drink and a sweet bite if you're in the area.

Monster matcha- matcha, espresso, and cream
Rosa J.

I have been to this "Sweetwaters Coffee & Tea" location several times but never wrote a review. This is a franchise, yet the drink and food offerings are better than S*arb*cks or D*nki* D*n*ts in my opinion. I receive their weekly emails informing about the Happy Hour deals (mostly on Mondays). I also have their reward app so that I can check out anything new and look at their vivid, high quality beverage graphics and wish I have a cup of deliciousness in my hand as I'm trying to lose some postpartum weight. Many coffeeshops in the city close by the afternoon, but Sweetwaters open until 9pm. This allows us to escape the house from time to time so that we can use this place as a brief outing. I like their matcha craft drinks. I don't usually order drinks with sugar and I always prefer my coffee black. However, I do indulge myself with their matcha speciality drinks every once in awhile. Free wifi, outlets, clean and well-lit cafe seating are provided for the patrons. Many of their merchandise sold online and in-store are just too cute! Although they are pricy, looking at these items is still inspirational. I don't know if they validate parking for the parking garage. We usually swing by Dick's Sporting Goods or Mariano's since they have the parking validation machines. I believe the first 2 hours is free that way. Sometimes the frequency of visiting an establishment depends on the convenience of parking situations. You probably will see us sometimes here at nights and catch pokemons!

Peg P.

I'm sitting here in the lovely outdoor space at Sweetwaters, drinking a very nice latte. Medium ("grande" in corporate owned coffee lingo) was $5.62. Worth it. Smooth and balanced. Super clean and comfortable inside. Friendly and fast service. They have a printer if you have very serious things to do. Good jazz playing at a soft volume, not overwhelming or obtrusive. Well spaced, small tables inside. Outside space is very well designed at this complex. Meant for summer relaxation. Lookit the fountain. Lookit those big rocks by the fountain. It's great!

Pastries Lattes tea and more
R M.

It's a cute coffeeshop. It's in the smaller end. They have lattes, tea, and more. Don't trust the location in yelp, it's actually around the corner. I got lost following yelp location. My sf brown sugar almond latte was delicious.

Ryan D.

My husband and I came to Sweetwaters Coffee & Tea to relax and get a drink in the middle of a busy day. This coffee shop is very cute. It is bright, warm, and inviting. The employees are very nice. We shared the Creme Caramel. It was very good. It had a coffee taste but was not too sweet. We got a chance to sit, relax, and do and work. I highly recommend Sweetwaters Coffee & Tea! It's a great escape in a busy city.

Rhonda F.

I would have loved this place if it wasn't for 3 employees screaming and laughing so hard they were choking. They really created an unnecessary scene. There were 5-6 staff standing around the entire time I was there. One girl ate the whole time behind the counter, in view of all of the customers Several could have gone home. Located in the very pretty New City Plaza, the wrap around windows offered a fantastic view of all the trees decorated in a ton of twinkle lights. It is bright and cheery inside with plenty of seating. The glass cases at the counter were filled with pastries sweet & savory. Their beverage menu is quite extensive. I opted for a nice herbal tea. I loved the Mandarin Orange Rooibos. They play smooth loungey music, which I would have loved to enjoy with my tea. Unfortunately the girls were still squawking at a volume level meant for a stadium. They were choking, coughing and snorting. One girl had to wipe her face down with paper towels because she got herself so worked up. Note to management: Don't over-schedule and train your staff of proper behavior while working. They were still at it when I left. I tried to sit and sip my tea but gave up. I'd rather drink my tea in my car than be subjected to the chaos any longer.

iced Matcha Latte!!
Trip Archer R.

I really enjoyed the matcha here. The drink sizes are crazy--maybe one day I'll get the biggest one! The service was quick and polite. It would take some maneuvering to get around with a mobility aid, and the tables, straw/napkin area, and seating areas were quite messy and disorganized. I wouldn't sit around and study but I would definitely grab a drink here again.

Pistachio Latte

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3 years ago

Nice facility and friendly-enough peeps. Cafe latte was weak sauce, however. Weak. Sauce. There are better options out there.

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Sweetwaters Coffee & Tea Reviews in Other Languages

Ask the Community - Sweetwaters Coffee & Tea

Are you able to sit down inside and eat?

Yes, we have beautiful indoor seating as well as outdoor patio tables, chairs, and umbrellas Tom Owner

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I recently tried UFOUU, the Chicago-based bakery known for their Japanese-style cheesecakes, and…read moreoverall it was a really a hit for me. I wish I was able to travel with one of their cheesecakes but they require refrigeration. Anyhow the cheesecake itself was delicious super light, fluffy, and honestly felt like biting into a cloud. I had the salted egg but they had several flavor options that I would've loved to try if slices were available. The texture is what really stands out, and the flavor was unique and interesting in a good way. I couldn't quite put my finger on what it taste like, but it was sweet, but not too sweet They only sale but I consider a personal size but it's definitely enough to share with two people, maybe even three depending on how much of a sweet tooth you have. My only downside like others is the price. Paying around $19-$20 for a small cheesecake felt a bit steep, especially since they don't offer slices. I really wish they had smaller portions available so you could try different flavors without committing to a full cake prize. They package it very well and they also serve you a cute little fork set and a knife for cutting which I think is contributes to the price. The shop itself is very cute with chic décor and a lot of Asian-inspired artwork, which adds to the overall vibe. Customer service was friendly. When I visit Chicago again I'd definitely go back the texture and taste alone make it worth it but I do hope they consider offering smaller portions in the future.

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Sweetwaters Coffee & Tea - coffee - Updated May 2026

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