I am a resident of SouthBay and love it. There are so many wonderful people, both residents and…read morestaff. I am on my 5th year and yes, my rent has gone up, but not $2000 a month. My rent is still below the market rate. Arlene forgot to tell you in her review of South Bay that when she had damage to her apartment, South Bay put her up in a nearby hotel until the damage was repaired and she could move back into her apartment. Retirement living is at it's best in South Bay. So many activities, good dining, and interesting programs to stimulate the mind. Of all the moves during my 80+ years, moving to South Bay is the best!

I have lived at SouthBay for 5 years. In that time, the development has fallen to greed by the…read moredevelopers. Last year, we were assessed a 10% rent increase, and they are doing that again this year, ostensibly to "bring everyone up to market prices". In the meantime, this has caused long-time residents to move out, rather than face an additional $2,000 a month rent. The property can do this, because it has a long waiting list of potential renters, to whom they could charge a higher rent. This policy has caused a great disruption in the resident community, as long time residents move out. The building and grounds, which are lovely, are not being maintained. The common areas are getting shabby, and the lawns are rutted with bare patches. Hallway carpets, except for the first floor, are soiled and need replacing. Residents have leaks and other problems to the original sub+par construction. Showers don't drain and holes develop. There is a humidity problem throughout the buildings. There are very few accessible options, such as self opening doors, even though there are many residents who use mobile accessories. In 2025, when Mount Pleasants's moratorium on apartments expires, SouthBay will begin construction on more units, , subjecting the current residents to great noise for the next few tears.

My mother in law has been waiting since October 2025 for her ice maker to be replaced. She followed…read moreup several times. Maintenance then told her that they would replace the entire refrigerator. She is still waiting. . . Please help!!!

Critically short staffed!!! Only 2 housekeepers for the entire facility! My friends room was dirty…read moreand the toilet was clogged. Staff was notified, but after 2 1/2 hours when no one came I plunged it myself.

Jeff Waddell, the Business Office Director at Merrill Gardens, is truly exceptional!From the start,…read moreJeff was professional, knowledgeable, and incredibly kind, making what can often be a stressful process feel smooth and manageable. Jeff takes the time to explain everything clearly and always responds promptly to questions or concerns. His patience, compassion, and attention to detail made a meaningful difference for our family. It's obvious he genuinely cares about the residents and their families he supports, not just the paperwork. Merrill Gardens is fortunate to have Jeff Waddell. His dedication and constant smile creates a positive and reassuring experience, and I'm very grateful for his support. I would highly recommend Merrill Gardens, especially knowing Jeff is part of the leadership team. Cindy Krebs

Very sad situation. My grandmother lived here for the last two years... Was promised so many…read morethings. Mainly that she could continue her care here and be taken care of appropriately. She went to the hospital about one week ago due to heart issues... Never got the visit that was promised many days in a row from Jennifer. Because we did not get a visit in a conversation with the doctors... Even after repeated reach out from family members and five different staff at the hospital... We had to make the decision to take her to hospice. Very disappointed in this level of care for someone in their final days. Infuriating. But also just deeply sad. I would recommend families who loved their elderly folks... To stay away from the promises here

These are by far the laziest bunch of nurses and assistants that I have ever seen…read more My mom's room is consistently dirty. They can't seem to bring her food that she can eat. Arrived this morning to find her oxygen tubing disconnected from oxygen, found pills on the floor, and she's running a fever

Horrible communication with staff. Never even gave my father a sponge bath or shower in 2 weeks!!…read moreKicked him out after 14 days even though he was not steady to walk without help! DO NOT send a loved one here!!!

Franke At Seaside in Mount Pleasant is a great location for assisted living and much more. The…read morestaff here is very friendly and caring to make sure that you have everything that you need. Great experience every time I have visited here.

From the owner: Located in Mount Pleasant, S.C., Franke at Seaside is a continuing care community. It provides…read moreon-site assisted care, memory care and skilled nursing care. The center offers a variety of amenities, including patio homes and apartments, a formal dining room with smaller dining areas, a living room and library and the bistro area and a resident wellness center. Its wellness center includes a full-size indoor pool complete with residents locker area, exercise equipment and workout stations. It offers specialized programs for individual suffering from Alzheimer's disease and related memory disorders. It provides various recreational activities for the residents who enjoy walks on the beach, movie and music entertainment shows, golf games and shopping trips. In addition, Franke at Seaside s assisted living program provides 24-hour security and personal care assistants.

No one wants a family member to experience dementia. However, if you get to a point where at home…read morecare is no longer the best option, The Artisan should be one you place on your consideration list. Artisan is lovely and has a wide variety of activities to engage your loved one. Staff is friendly and helpful.

From the owner: The finest of independent senior living, assisted living and memory care awaits at The Artisan…read moreMount Pleasant in Mount Pleasant, South Carolina. Choose your private senior apartment from two-bedroom villas with attached garage and sunroom, or from options with patios. Experience chef-prepared meals daily and all-inclusive amenities. Our Zest® wellness program offers events to support your physical, cognitive and social growth. Stay fit with our wellness center, indoor swimming pool or fitness center. Spend time on our walking paths, in the movie theater or at our full-service salon and spa. Tour the USS Yorktown Ship Museum. Explore downtown Mount Pleasant. Dine at Page's Okra Grill or the Vicious Biscuit. Schedule your tour today.

The staff do a great job at BG and this organization is the best place in Charleston to care for…read morefolks who need help with everyday life. Lots of activities and things for residents to do.

By far the nicest retirement facility in the area. It has an amazing stuff as well as many…read moreamenities to include swimming pool, private golf course, and several restaurants and bars located on the grounds.

This place has multiple problems. For assisted living, their contract offered 2 person…read moreassistance/lift for an extra fee which I offered to pay but was told not needed. But only 1 person transfers seem to work there and so my mother never got out of her room for a meal or activities and got her hair washed once in 2 months even though I offered to pay. The first time I could get in her room, the floors were filthy and the toilet coated with BM. It took me 3 swifter pads to get the floors somewhat clean. When I visited her thru a window, her clothes were covered in bleach spots. When she went to the hospital, the nurses were shocked at her severe yeast infection and took note of where she was living. The managers have zero people skills. This place is only adequate for independent living and must be where they get the "white glove" treatment.

It's a very beautiful place!!! Tons of Good luck to new Executives Director Robyn Perkins !!! Hear…read morenothing but good about this Lovely place!!

I'm ready for retirement, but PROBABLY not ready for a home just yet... But. Having visited this…read moreplace, I could be ready for sure! From the moment you walk in. You can just feel you're in a good place. There's a koi pond and water feature front and center in the atrium. It's beautiful. They have a very nice theater used for movies, entertainment and probably services on Sunday. Very nice performance space complete with a piano and stage. Comfortable seating and ample room for guests and their families to attend Everything is labeled well so you're never lost! You can tell the care by the quality and careful attention to detail taken to procure this faculty. Everyone there had a smile on their face (even the grumpers had twinkles in their eyes) so you know that speaks multitude for the care provided. Would recommend and will return!

If you're searching for a 55 plus, all inclusive, senior living facility, where the residents and…read morestaff are like one big, happy family, then Daniel Pointe is a must-see. My husband and I decided to move from Maryland to South Carolina to live closer to family. We had been living in a senior living facility in Baltimore and wanted to find a similar, all inclusive, rental community near Charleston. My 95 year old mother was moving with us, so we needed to find a community that we all agreed upon. We looked at several Senior Living facilities before deciding on Daniel Pointe. We were first impressed by the location of Daniel Pointe. Exiting the busy highway onto Daniel Island was like driving into paradise! The beautiful tree lined roads, walking trails and abundant flowers immediately caught our attention. The entrance to Daniel Pointe was gorgeous, with a stone waterfall, emptying into a koi pond. The facility appeared clean, well maintained and nicely decorated. We were immediately welcomed by the concierge, who introduced us to Amy, the Senior Living Consultant. Amy invited us to the Dining Room, where we enjoyed a delicious meal, while she provided us with information and answered all our questions Following lunch, we toured the community. The main floor is the primary location for most activities, including card games such as Bridge, Canasta, Rummikub, Bingo, etc. There is a large fitness center, game rooms, pharmacy, and a hair salon. There is a large theater where they offer musical entertainment, lectures, movies and non-denominational church services. Adjacent to the Dining Room, is a lounge that offers 24/7 self-serve coffee, hot chocolate, juice, and soft serve ice cream. The Lounge is also the site of Happy Hours, Trivia, games and other social activities. During our visit, the Activities Director was busy with a "meet and greet" social for new and current residents. We spoke with several residents, who all had positive words to say about Daniel Pointe. We toured the second and third floors, where we visited a lending library, art room, billiards room and a chapel. We then proceeded to the apartments. The apartments were spacious, well designed, and equipped with full kitchens, ample cabinet and drawer space, ceiling fans, and full-sized washer and dryers. One of the residents graciously invited us into her apartment, where we were able to visualize our furniture placement. We have now lived at Daniel Pointe for two years. I can't say enough nice things about this community. The staff goes above and beyond to make the residents feel loved, safe, comfortable and at home. They show genuine concern for the residents and for each other. The staff is always friendly and it is obvious that they enjoy working here. When there is a problem, the staff works to correct it immediately. The managers, Gloria and Bob, live in the building and are always available. The facility is managed very well and it shows. Daniel Pointe is the next best thing to living with family!