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    Franke at Seaside

    5.0 (1 review)
    Open Open 24 hours
    Updated 3 months ago

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    Shem Creek at South Bay

    Shem Creek at South Bay

    2.0
    (1 review)
    1.2 mi

    The Shem Creek Memory Care program is very poor. They use Agency nurses constantly and they're not…read moretrained to care for demented patients. They say they use a Program that groups residents...never happens. Those that talk are sat with those that don't communicate. They use cloth seats on chairs that are soiled with Who knows what.... The caregivers put everyone in fronof TV ALL day if possible and sit and talk...who knows who checks on those in their rooms. The nurse, Natalie, is very good. But she's one person. They rarely will answer phone. Place smells like urine...rooms seem never clean and smell. Don't wash soiled dirty and wet clothes daily. They leave dirty depends in trash all the time rather than bag and remove. Don't make sure your LO was their hands...come on isn't that basic hygiene. The cushion I posted had urine all over it and the "caregiver" covered with fresh pad to "hide" it. I found when I got there. And the Director of facility , he seems to not really care if there's a problem. They have a huge trash can at entrance which is gross...he basically said too bad. SouthBay thrives on Independent Living...the Memory care is just to get you to the Independent Living part. Families have to help,provide activities...how ridiculous With what you pay. They don't provide what they preach. Don't place your LO here. Gave it a 2 because we have little options in Mount Pleasant...but I found a great one thank the Lord!

    From the owner: Shem Creek Health Center, located on the twenty-four-acre campus of South Bay at Mt. Pleasant,…read moreoffers a full range of health care services to meet the needs of the individual. Offering in-patient and out-patient rehabilitation, assisted living, memory care, and skilled nursing care, the staff of Shem Creek provides services for not only the residents of South Bay but also the surrounding Mount Pleasant area. Shem Creek Health Center, in affiliation with MUSC Health, will accelerate your return to your previous quality of life...or provide the quality of supportive care that you deserve.

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    Shem Creek at South Bay
    Shem Creek at South Bay
    Shem Creek at South Bay

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    Merrill Gardens at Carolina Park

    Merrill Gardens at Carolina Park

    3.4
    (12 reviews)
    5.2 mi

    Jeff Waddell, the Business Office Director at Merrill Gardens, is truly exceptional!From the start,…read moreJeff was professional, knowledgeable, and incredibly kind, making what can often be a stressful process feel smooth and manageable. Jeff takes the time to explain everything clearly and always responds promptly to questions or concerns. His patience, compassion, and attention to detail made a meaningful difference for our family. It's obvious he genuinely cares about the residents and their families he supports, not just the paperwork. Merrill Gardens is fortunate to have Jeff Waddell. His dedication and constant smile creates a positive and reassuring experience, and I'm very grateful for his support. I would highly recommend Merrill Gardens, especially knowing Jeff is part of the leadership team. Cindy Krebs

    Very sad situation. My grandmother lived here for the last two years... Was promised so many…read morethings. Mainly that she could continue her care here and be taken care of appropriately. She went to the hospital about one week ago due to heart issues... Never got the visit that was promised many days in a row from Jennifer. Because we did not get a visit in a conversation with the doctors... Even after repeated reach out from family members and five different staff at the hospital... We had to make the decision to take her to hospice. Very disappointed in this level of care for someone in their final days. Infuriating. But also just deeply sad. I would recommend families who loved their elderly folks... To stay away from the promises here

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    Merrill Gardens at Carolina Park
    Merrill Gardens at Carolina Park
    Merrill Gardens at Carolina Park

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    South Bay At Mount Pleasant

    South Bay At Mount Pleasant

    3.6
    (5 reviews)
    1.2 mi

    My husband and I moved into Senior Independent Living at South Bay in Mt Pleasant in mid April of…read more2026. We had traveled abroad for 7 &1/2 months prior to our move. While we had waited for our desired two bedroom/two bathroom apartment for 13 months, we are so happy to be settled in such a friendly community with the excellent leadership of Mr Sean Davis ( accessible on a daily basis) and a skilled and personable staff who provide comfort to all the residents here. Our move was planned with the support of highly competent administrative staff Alexa and Emily while we were living in Edinburgh, Scotland. Nothing that we requested of them was ever any problem as we attempted the required paperwork from Edinburgh! With the 5 hour time difference even scheduling a cell call discussion was easy and productive with their total access and cooperation. That set the stage for an easy move into our lovely apartment where a beautiful and tasty basket of goodies including fruit, cheese, and candies as well as red wine with South Bay wine glasses awaited our arrival! Emily had made an attractive and amusing artsy door sign to welcome us and to inform our neighbors of our arrival. We were finally no longer "homeless" with furniture in storage! South Bay has exceeded our expectations even though we had completed our due diligence earlier in 2025 knowing it was the best place for us at this stage of our lives. Everything is so well maintained. It's truly resort living with all the activities available. We cannot praise the dining experiences enough! Chef Pam and Patrick insist on delicious meals with variety perfectly served by lovely and highly skilled staff like Amir, Nandi, Lucky, Taliyah, and Ryan. The mixologist Isley is superb with her special cocktails in The Pub and acquired knowledge of wines to include interesting wine tastings. Transportation specialists Bryan and Andy deliver us comfortably and safely to our destinations with no hesitation and interesting conversations. Lastly, but certainly most helpful is Debbie our "guiding light" concierge who assists with everything and certainly has all the answers to our many questions as newcomers! Robert and I love our new home at South Bay where everyone is helpful, kind, and respectful-residents and staff. We are having fun and enjoying life! We feel younger than our ages and blessed to have this "little piece of Heaven" at South Bay! Charlene G and Robert K Stuart MD

    I am a resident of SouthBay and love it. There are so many wonderful people, both residents and…read morestaff. I am on my 5th year and yes, my rent has gone up, but not $2000 a month. My rent is still below the market rate. Arlene forgot to tell you in her review of South Bay that when she had damage to her apartment, South Bay put her up in a nearby hotel until the damage was repaired and she could move back into her apartment. Retirement living is at it's best in South Bay. So many activities, good dining, and interesting programs to stimulate the mind. Of all the moves during my 80+ years, moving to South Bay is the best!

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    South Bay At Mount Pleasant
    South Bay At Mount Pleasant
    South Bay At Mount Pleasant

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    Franke at Seaside - retirement_homes - Updated July 2026

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