The Shem Creek Memory Care program is very poor. They use Agency nurses constantly and they're not…read moretrained to care for demented patients. They say they use a Program that groups residents...never happens. Those that talk are sat with those that don't communicate. They use cloth seats on chairs that are soiled with Who knows what.... The caregivers put everyone in fronof TV ALL day if possible and sit and talk...who knows who checks on those in their rooms. The nurse, Natalie, is very good. But she's one person. They rarely will answer phone. Place smells like urine...rooms seem never clean and smell. Don't wash soiled dirty and wet clothes daily. They leave dirty depends in trash all the time rather than bag and remove. Don't make sure your LO was their hands...come on isn't that basic hygiene. The cushion I posted had urine all over it and the "caregiver" covered with fresh pad to "hide" it. I found when I got there. And the Director of facility , he seems to not really care if there's a problem. They have a huge trash can at entrance which is gross...he basically said too bad. SouthBay thrives on Independent Living...the Memory care is just to get you to the Independent Living part. Families have to help,provide activities...how ridiculous With what you pay. They don't provide what they preach. Don't place your LO here. Gave it a 2 because we have little options in Mount Pleasant...but I found a great one thank the Lord!

From the owner: Shem Creek Health Center, located on the twenty-four-acre campus of South Bay at Mt. Pleasant,…read moreoffers a full range of health care services to meet the needs of the individual. Offering in-patient and out-patient rehabilitation, assisted living, memory care, and skilled nursing care, the staff of Shem Creek provides services for not only the residents of South Bay but also the surrounding Mount Pleasant area. Shem Creek Health Center, in affiliation with MUSC Health, will accelerate your return to your previous quality of life...or provide the quality of supportive care that you deserve.

I cannot say enough wonderful things about this recovery program. I am a mother who has watched her…read morechild suffer for years with addiction. We have traveled throughout the country and NEVER can I say we have ever found a loving, caring and professional family like Lantana. I cannot thank Warren and Dom enough for the personal care and support they have given to my son and myself. Their commitment to every individuals recovery is above and beyond! As a mother who is hundreds of miles away, I can rest my head on my pillow at night knowing my son is safe and cared for. Thank you to the entire Lantana team for all you do! Maggie S

First there is one nurse named Dawn who should be running this place . 10 stars to her. BUT this…read morefacility is horrifying in ever aspect of operations, filthy, unsanitary, building cleanliness, front office staff ill-mannered,, food not fit for animals, halls full of waste/ human waste, beds with torn sheets, no toilet paper in bathroom, smells beyond disgusting, nursing staff un-compassionate. Absolute the worse place I've ever seen. Some patients screaming for help, people just lying around waiting to die.... I will go to DHEC and make a formal complaint. Please don't go there unless you want to die with no dignity.

Are you having back issues or neck pain? Hip issues from sciatica pain? Give The Southeastern…read moreSpine Institute a call! The SSI in Mt. Pleasant, SC, offers patients the very best in spine health expertise, technology and procedures. They have a wonderful physician staff, which includes spine surgeons, neurosurgeons, sports medicine orthopedic specialists, non-surgical rehab doctors and pain management specialists. My Mom has degenerative disc disease and Dr. Steven Poletti has successfully done two back surgeries on her. She has sung his praises for years to so many family members and friends. Unfortunately, he (or SSI) will not see her anymore because she has Humana Insurance or because my Mom's plan changed under Humana. I just know, if she goes there, they won't accept her insurance. She's 84 now, so I'm hoping she continues to do well. I went to SSI in June of 2024 and saw Dr. Timothy Bryan. Dr. Bryan sent orders downstairs to their surgical center for me to get an injection by Dr. Levin. Two days after getting the injection, my arthritis/sciatica pain was completely gone. No nicer group than the ones in the surgical center. Thank you, Dr. Levin!! Beautiful, clean, new building Wonderful, on-site surgical center MRIs done in the same building The Surgical Staff is the nicest! Only thing I could suggest.... The lobby is so huge when you walk in on the main floor. Maybe a snack cart, or vending machine to sell snacks or drinks? If a patient is seen up stairs, then goes to get an MRI, then they are sent to get a shot, your wait time could be longer than expected. Your driver may need a drink while they wait on the patient, too! **If you visit, take a drink and a snack, especially if you're a diabetic.

Poor follow up and lack of communication. Some of the nurses…read morewhere I got my injections were extremely rude!!

Forrest is an excellent PT and super knowledgeable. I generally don't love needles but he is…read moreamazing at trigger point dry needling which has relieved my pain. I am feeling so much better after only a few sessions with Forrest.

I am a resident of SouthBay and love it. There are so many wonderful people, both residents and…read morestaff. I am on my 5th year and yes, my rent has gone up, but not $2000 a month. My rent is still below the market rate. Arlene forgot to tell you in her review of South Bay that when she had damage to her apartment, South Bay put her up in a nearby hotel until the damage was repaired and she could move back into her apartment. Retirement living is at it's best in South Bay. So many activities, good dining, and interesting programs to stimulate the mind. Of all the moves during my 80+ years, moving to South Bay is the best!

I have lived at SouthBay for 5 years. In that time, the development has fallen to greed by the…read moredevelopers. Last year, we were assessed a 10% rent increase, and they are doing that again this year, ostensibly to "bring everyone up to market prices". In the meantime, this has caused long-time residents to move out, rather than face an additional $2,000 a month rent. The property can do this, because it has a long waiting list of potential renters, to whom they could charge a higher rent. This policy has caused a great disruption in the resident community, as long time residents move out. The building and grounds, which are lovely, are not being maintained. The common areas are getting shabby, and the lawns are rutted with bare patches. Hallway carpets, except for the first floor, are soiled and need replacing. Residents have leaks and other problems to the original sub+par construction. Showers don't drain and holes develop. There is a humidity problem throughout the buildings. There are very few accessible options, such as self opening doors, even though there are many residents who use mobile accessories. In 2025, when Mount Pleasants's moratorium on apartments expires, SouthBay will begin construction on more units, , subjecting the current residents to great noise for the next few tears.