Mad Hatter is one of the best small businesses in Jacksonville. We chose them for our son's…read moredairy-free smash cake, and they absolutely crushed it. Finding dairy-free options can be a challenge, but they made an amazing cake without jacking up the price for specialty ingredients. I sent over a Pinterest photo of the design we wanted, and they recreated it flawlessly. One note: build in some extra time for communication between booking and the event--it just makes everything smoother. Our son devoured the cake, and even I tried a bite and was surprised at how good it was compared to a traditional cake. They also offer gluten-free options if you need them. We love stopping by Mad Hatter--the vibe is always super welcoming, and the decor instantly puts you in a festive mood. Highly recommend.

If you have a sweet tooth, this is definitely the place to go. Made from scratch and butter cream…read moreicing! So good and so many varieties and flavors that you have to go back over and over again to try them all. My daughter makes sure Mad Hatters is on her list of stops when she's home from college!

I don't think it's open anymore? I have tried contacting and not gotten a response. They could be…read moreclosed?

Their cakes are the best I have ever had! Red Velvet was soft and moist - very tasty. Butterscotch…read morethe very best. Highly recommend this place.

EXCELLENT service! They are easy to work with and quick to respond! The cake was both beautiful and…read moredelicious. Will definitely use them again!

We ordered our wedding cake over a month ago, sometime in March. We were told the cake could be…read morepicked up the day before the wedding after 10:00 Am. When we called the day before our big day, to pick up the cake that afternoon, we were told it had not yet been made but was soon to be started and we could get it tomorrow, the day of our wedding ! What a disappointment when we sliced into it, only to discover an excessive amount of buttercream frosting inside the cake. The almond flavoring was way overdone and the cake itself was barely worth eating. Hugh disappointment for what was supposed to be our best day ever !

Beautiful cakes that taste amazing. She truly puts time, thought, and her heart into each cake.read more

From the owner: I enjoy making cakes and finding unique ways to decorate them. Each cake is homemade fresh with…read moreevery order. The decorations on each are made by hand and are designed for your special occasion.

The cake and cupcakes were fantastic for my daughter's bridal shower. Many compliments given…read more Thanks for everything!

Excellence in Service, recommendation of a birthday cupcake for my Dr. Daughter's 28th birthday & a…read moreRed Velvet also for variety-just enough without being over-indulgent for an Exercise Physiologist and Health Conscious & Health promotional Doctoral Candidate & now Graduate! Definitely would recommend this business 100 times over and appreciate the one on one special care and assistance afforded to me this and every time prior that I have enjoyed this Bakery! Thank You for an Epic & delicious as always experience!

These cakes are *mwah.. so good! With a thick cream cheese frosting that fills the center, top and…read moreover the sides. You can actually buy extra frosting and I always do! The cakes are so moist & tasty, but they do keep them refrigerated until you pick them up, so let them to get to a room temperature. I personally can't wait that long. My favorite are the Red Velvet, which has chocolate chips added, Lemon, and their seasonal White Chocolate Raspberry which is absolutely sublime. If you join their birthday membership, you get a FREE cake during your birthday month!!

We picked up two birthday bundlet for a friend's 67th birthday. I knew she liked chocolate so I…read morepicked up a chocolate chocolate chip bundlet and a white chocolate raspberry bundlet. I arrived to delectable smells and a friendly employee. The two bundlets I selected were freshly baked and decorated and that's always a plus. I was in and out in a few minutes. If you have a special occasion, please stop by and purchase their cakes. They are tasty!!!

Stopped in early to grab some breakfast and a few goodies before leaving town. Loved the hometown…read morefeel of the bakery. Staff members were very friendly and helpful. French Toast was excellent! Huge portion size. Cinnamon rolls that I brought were a hit as well. Only negative feedback was with the 12 count assorted homestyle cookies. Cookies were very crunchy, in my opinion a little over baked. Great experience, great area, with a very welcoming environment.

Plain NY cheesecake to die for! Also splurge on their round tin of…read morepecan cinnamon rolls! Wow!