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    Sweet Satisfaction

    2.2 (14 reviews)
    Open 11:00 am - 7:00 pm

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    Katie P.

    My son ordered a crepe and at the end he noticed something hard in his mouth. He spit put hard pieces of what looked like black plastic. I also noticed another chunk of black of something cooked into his crepe. I brought it back to the front and showed the staff. They said it was probably burnt butter... but it was hard and snapped and had texture in it. They said this is found in all of their products and is normal. I asked for a refund. They said no to both because my son had finished most. This is true, but he didn't find it until the end and wasn't able able to finish his crepe. I asked to speak to a manager and apparently I was. He repeated he would not refund our food or make it right because most of the product was eaten AND that hard black prices are a normal part of their product. This is poor customer service and I will not be returning.

    Speechless
    Polo B.

    This is the worst service ever. My food looks like a 4-5 yeas kid did, the 2 guys on the front , it looks not prepare to do the service, that was horrible experience.

    Earl Grey milk tea with coconut milk.

    Some of the "tea" isn't tea, it's powder containing cow milk protein, labeled "dairy-free." I expected most of the Sweet Satisfaction menu to be off-limits to me as a dairy-sensitive person, because duh. That's cool. My dietary issues aren't their problem. Nonetheless, I found it very disappointing not to be able to trust the tea. The coconut milk option is kinda pointless when the tea powder inherently contains cow milk. I confirmed the classic boba milk tea is one such involuntary cow milk source, and the shelf of powders in the shop implies there are plenty more. Dairy-sensitives and vegans, beware all the tea. I did order the Earl Grey milk tea with coconut milk because they said the tea part is actual tea leaves steeped in water. It was okie dokie, not bad but also not great. Decent mouthfeel, pleasant but weak flavor, reasonably refreshing. Might do again if I'm in the mall for other reasons but wouldn't go out of my way just to visit Sweet Satisfaction. I'm sure it's better if you can and do digest cow milk, but even so don't expect much if real tea is what you're after. The young man working the register was super nice and very helpful though! I really appreciate the time he spent answering my questions and looking at ingredients for me. I have no problems with the service I received, only with the tea ingredients. Thank you for your time.

    West Coast Eats ..

    Not a bad place to get some milk tea. The service definitely needs improvement but overall good tasting drinks!

    Rolled Strawberry Ice cream

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    Matcha Boba House

    Matcha Boba House

    4.8(34 reviews)
    13.4 mi

    After being a little disappointed in the boba from another shop in town, we decided to walk over to…read moreMatcha Boba House and hopefully receive a better drink. This is a very large shop, much larger than most boba shops, offering plenty of seating in a brightly lit environment. We tried out one small drink to start: Oolong Milk Tea, 16oz, Iced, Whole Milk, 50% Sweet w/ Boba ($6.24) - This drink has a very smoky toasty flavor that gives a pop of flavor over the whole milk. At half sweet, there's a bit of harshness from the fructose but it works in unison with the tea and doesn't hide any of the smoky tea aromas. The whole milk doesn't add any milky flavor either. It's a pretty standard drink but very good for the area. The boba is smooth and sweet, clearly having been marinated well. They aren't spherical and instead kind of lumpy but the texture and flavor are good. The texture exhibits a very pleasant bouncy chewiness. Milk Tea Rating: 4/5 Boba Rating: 4/5 I was initially skeptical of the boba here, given the structure of the menu (choose your tea base, then flavoring, etc), but left pleasantly surprised. I would return if I'm ever in town again. Bathrooms - One unisex room

    Macha, milk, tea, coffee... This place has it all. The menu offers a wide range of drinks. The…read morespace is modern and clean. There's plenty of full inside seating to hang out and chat. I did not order anything on this trip... too full. Friendly baristas. Casual. Please come and create your own adventure.

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    Matcha Boba House - Thai tea and house milk tea.

    Thai tea and house milk tea.

    Matcha Boba House - Interior

    Interior

    Matcha Boba House

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    Dobrá Tea

    Dobrá Tea

    4.2(172 reviews)
    13.1 mi
    $$

    Dobra Tea is my FAVORITE place to eat in Southern Oregon for many reasons:…read more 1. The quality of the food is exceptional 2. They are consistent, which I value highly. 3. No matter what I order, it tastes absolutely delicious. And when I leave, I feel super healthy and filled with vitality. 4. The folks that work here are generally very sweet. Periodically, more training may be needed in how to serve customers properly, e.g., ensure they have utensils and follow-up after serving to make certain customers received all the ingredients in whatever they ordered, but overall their kindness and sweetness make up for any oversights. I have so many great memories of this place during the 12 years that my husband and I have lived here. I remember driving into Ashland in the middle of a snowstorm because I had an appointment with my yoga teacher and I do NOT cancel on her. After we finished yoga, I decided to pop in to Dobra tea and get a hot mushroom latte. I sat at one of the tables in the front room looking out at the snow falling. Almost no one was out and it was like being in the middle of a snow globe with a warm cup in my hand. Another time I was there with a friend for lunch. He ordered their avocado toast with egg, which I had never ordered before. He insisted I take a bite, which I graciously agreed to do. The flavors were so exquisite that it immediately became one of my many favorite things to order at Dobra. I learned they make their own English muffins, which is the "toast". Wow!!!!!! So many lovely memories here -- and I expect to co-create MANY more. Thank you for being so exceptional at what you do!

    Fresh brewed loose left tea boba that tastes earthy sweet. What a treat before or after a play at…read morethe festival. They also have great salads and bowls, a special chocolate chip cookie, and a few other heathy-sweet treats to soothe you. The outdoor eating area is great when the weather cooperates. Otherwise inside is nice too. The staff here does a great job. I will be back.

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    Dobrá Tea
    Dobrá Tea
    Dobrá Tea

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    Sweet Satisfaction - icecream - Updated May 2026

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